Salesforce has announced that it will be acquiring the leader in service management solutions, ClickSoftware. The announcement comes days after it announced the mega $15.7 billion Tableau Software acquisition.
This acquisition will see Salesforce acquire ClickSoftware for $1.35 billion. The purchase price includes a mix of cash and Salesforce common stock. The acquisition is expected to close by the end of October.
Bill Patterson, EVP and GM of Salesforce Service Cloud said in a statement: “Our acquisition of ClickSoftware will not only accelerate the growth of Service Cloud, but drive further innovation with Field Service Lightning to better meet the needs of our customers. We are thrilled to welcome the ClickSoftware team to Salesforce.”
ClickSoftware was founded in 1997 by Moshe BenBassat. Today, the company is a leader in mobile workforce management. The acquisition is bound to help Salesforce extend its leader status in the Service Cloud segment.
Mark Cattini, the CEO of ClickSoftware wrote on the company blog: “By joining Salesforce, we will be able to further power mission-critical applications for global service leaders like Bosch, Deutsche Telekom, Ericsson, National Grid, PG&E and Unisys as well as offer a wider range of capabilities, and deliver improved efficiency, effectiveness and customer experiences to an even broader global audience.”