January 11, 2018
Avaya has formed a new organisation which focuses on cloud products and services namely Avaya Cloud. Mercer Rowe, former IBM vice president of strategic partners for cloud and Watson platforms is the new vice president and general manager of the company.
Prior joining IBM, Rowe founded and was the CEO of VMware v Cloud Service, a joint-venture with SoftBank to deliver Cloud services in Japan.
"Mercer brings a wealth of knowledge that will help us expand our business in the cloud, which is critical to our growth," Avaya president and chief executive officer, Jim Chirico, said.
Rowe also introduced VMware’s self created cloud service business and spent a decade with cloud-powered start-ups in the enterprise software and service provider spaces, building sales, channel and services organisations.
"The transformation of UC [unified communications] and CC [contact centre] to cloud delivery is still in the early innings and the growth opportunity for Avaya is one of the biggest cloud opportunities in the market today,” Rowe said.
In January 2017, Avaya filed for Chapter 11 bankruptcy in the United States in order to reorganise the company to reduce its pre-filing debt, strengthen its balance sheet and improve financial flexibility.