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50 Best Workplaces To Watch 2017


ciobulletin accelo geoff mcqueen ceo

Accelo: Automation that works for your business

Accelo was established in 2011 and is headquartered in San Francisco, California. The company provides the Service Operations platform that is easy-to-use, automated, and intelligent. Accelo lets organizations to run the entire business in the cloud. It allows users to connect all the moving parts of the business in one cloud-based platform. 
Accelo is the smart technology platform that automates and streamlines work into one, integrated system. With Accelo client accounts, projects, timesheets and a whole list of services are tracked. This enables the business to spend less time in meetings and dealing with administrative work.

By streamlining operations, businesses all over the world are enabled to freely to dedicate their full attention to clients while being more productive, profitable, and confident. Be it small or medium-sized businesses, agencies, or even teams within larger companies, Accelo is built keeping them and their needs in mind.

Business Automation

Accelo guarantees streamlined, integrated, and powerful Service Operations Automation software that easily integrates with every part of the business. Accelo ServOps includes Sales, Projects, and Service, to manage entire business, from prospect to close and everything in between.

In addition to this, Accelo Service Operations Automation software also combines sales with ticketing, project management, and retainers. The service also allows users to build a seamless experience for both team and clients alike. Like a self-driving car, Accelo can intelligently drive any business processes, alert the user if things are going off track, forecast the future, and make sure the user never gets lost.

Accelo combines the simple and powerful tools that are good for all and that includes businesses, teams within organizations, and also clients. Accelo seamlessly integrates with leading platforms like G Suite, Microsoft Office 365, HubSpot, Salesforce, Xero, QuickBooks, and others.

The product features are built and designed to help manage entire businesses. These include CRM and Client Database, Invoicing & Payments, Email tracking, Timesheet Report, Sales, Projects, Services, Retainers, and Team Scheduling. Additionally, Accelo’s pricing plans fit any budget.

Accelo provides everyone on the team with the features that are needed to succeed in client service. From ticket tracking to time billing to invoicing to recurring work, Accelo gives you instant insight into resource utilization and profit margins for more successful projects. Accelo provides a new experience in a new way to streamline businesses with fully integrated sales, project management, time tracking, and billing software designed specifically for client-facing businesses.

Digital and Creative

Born out of a digital agency, Accelo knows first-hand how to make growing web companies successful. As a leader in business automation software, Accelo helps over 2,000 digital & creative agencies worldwide save time and become more profitable. Here’s a list of how it does this:

  • Unifying Business: Accelo integrates with clients, staff, work, and billing in a central system so that everyone on the team stays on the same page
  • Syncing Schedules: Accelo integrates the team's schedules into one system that is accessible from anywhere. This includes tracking calendar entries and maximizing billable revenue
  • Increasing Profitability: With Accelo, businesses can track everything that goes on within the business, from emails to post-project support, and bill for all the time spent working
  • Making Clients Happier: Accelo lets the user access clients through a portal for 24/7 service. By automating this, Accelo ensures that each one of the clients knows that you are thinking about them
  • Utilizing Resources Efficiently: Accelo automatically keeps up with the projects and budgets in real-time, ensuring that your time is utilized as efficiently as possible
  • Managing ongoing work: Accelo gives you robust project management not only one-off projects but for your recurring services as well. It boosts the business by keeping admin work hands-free

Professional Support

Accelo is the budding place and employees love working here. It also has support from various clients who have worked with the company. For instance, MJ McBride from Rebel Interactive says, “Accelo has given us one place to confidently manage extraordinary client service.” She’s not the only one to feel that way. “One of the great features of Accelo is that you can mold and customize it to fit the way you do things, rather than change your methodology in order to fit in with the software,” says Mark Hirst from BlueBeetle.

But that’s not all. Paul Weinert from Graybox says, “Auto-generating invoices and tasks are awesome. We set up our support services in Accelo’s Contracts & Retainers Module, I just quickly approve the work done, generate the invoice and send it off to clients.” And the list goes on.

Meet the Pioneer of Accelo

Geoff McQueen is the CEO of Accelo. He holds a Masters of Business Administration from Sydney Business School. He also holds a distinction in Telecommunications Engineering from the University of Wollongong, until he dropped out to start his first company. Prior to starting Accelo, McQueen founded the Aussie Founders Network in San Francisco. The Aussie Founders Network is a Public Benefit Corporation that helps founders with an Australian and New Zealand connection to build more successful and prosperous businesses. McQueen also currently holds an Honorary Fellow at the University of Wollongong, attached to the Informatics Faculty.

“Focus on your clients and let Accelo take care of the details.”

“Accelo lets you manage and automate mission-critical business tasks so you can focus on more important things.”

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