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WiserCare: Personalized Care for Every Patient

WiserCare: Personalized Care for Every Patient

When a patient gets diagnosed with a particular disease, there are many ways to begin the treatment course. Conventionally, in such a situation patients look to the internet to seek out the best course option. But the sheer volume of information on the internet can be at the very least counter-productive when it comes to making the right choice. Such a scenario can be stressful. This is where WiserCare comes into the picture. The company’s online tool is a shared decision-making platform that helps patients make the best choice based on an evidence-based data model.

WiserCare enables the patients to go for the right treatment that fits their unique situation. Its platform begins this process by asking the patient to fill out a form that helps it determine the patient's goals, preferences and barriers. This helps the consulting physician understand the patient before a visit. This makes the visits lesser in number but each of these becomes more focused and efficient.

A Wisercare patient says, “I love WiserCare! It helped me make an objective decision and presented good options I wasn’t aware of. It provided information in a way that did not allow me to rely on my previous knowledge and felt tailored to my desired experiences. What a great tool!”

WiserCare supports a variety of specialty areas including:

  • Urology
  • Women's Health
  • Orthopedics
  • Spine Care
  • Cardiology
  • Pulmonology
  • Oncology

The WiserCare Story

With over 90 articles in leading medical journals to his name, Dr. Chris Saigal (Co-Founder) is the brains behind WiserCare. But WiserCare was transformed from a significant research project into a company when Ted Meisel (Executive Chairman and Co-Founder) intervened. Ted’s vision was to elevate shared decision making into routine practice and to make it work for doctors. WiserCare was then created by Dr. Saigal to unlock shared decision making at scale.

New Collaboration to support physicians and patients

As the healthcare sector enters the digital age, a curated patient-centered experience will improve the physician’s ability to practice with technology and services. As a leader in shared decision making space, WiserCare is always looking to do its bit to help healthcare and technology meet.

Mid-January, WiserCare announced a new collaboration with a California-based non-profit health plan, Blue Shield. Blue Shield has over 4 million members and 65,000 physicians in its network. The collaboration is to bring personalized decision support which WiserCare excels in - to patients and physician practices. The collaboration will improve adherence, outcomes, and satisfaction. It will also help lower the costs associated with care. Blue Shield will be responsible for making WiserCare select physicians in its network to use for all their patients while WiserCare will support implementation in the practice setting.

The Healthcare Entrepreneur

Ted Meisel, Executive Chairman and Co-Founder

A seasoned healthcare and technology entrepreneur, he is passionate about making healthcare system work better. He is also the co-founder of AVIA. He was the CEO of Overture Services, an internet search company. He led the company from the very beginning till it became a company with over $1 billion in revenues. Ted started his career working on strategy and change management engagements at Mercer and McKinsey. He recently served CMS as a senior adviser focused on delivery system and payment reform. He serves on the boards of a number of healthcare companies. He also serves Hope Street Group as board chairman.

He has a JD from the Stanford University and a BA from Dartmouth College.

Patients Speak

“When I use WiserCare with my patients, I really notice a difference in their comfort level. They have a better understanding of an often complex clinical situation, and appreciate the empowerment that comes with the insight WiserCare provides.” – Dr. Filson

“There is so much data out there now that patients can be overwhelmed. WiserCare helps patients to unlock the power of those data and apply them to their personal situation.” – Dr. Saigal

“With my treatment, I just wanted the best chance at success. By the time I was done using the tool, I knew which treatment I wanted to have. I’ve been doing well post-surgery, getting better every day!”– Marcus B

Results with WiserCare

The results speak for themselves today, as 91% of the patients feel that they have enough information and support with WiserCare there.

-98% of patients know the risks and benefits of their options now

-28% of the patients are more likely to implement their decisions

-49% of the patients are more satisfied (measured by Net Promoter Score™)

“WiserCare enables the patients to go for the right treatment that fits their unique situation.”

“WiserCare combines high quality evidence with patient preferences and clinical data to guide patients and care teams to the best and most appropriate choice at the right time.”

“WiserCare helps physicians practice at top of their license while building better patient relationships.”

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