Critical Questions to Ask When Choosing Between Different Commercial Janitorial Services

The cleanliness and hygiene of your workplace could have a significant impact on not only the health and productivity of your employees but also the perception and reputation of your company. To ensure you’re choosing the right commercial cleaning service that meets your unique cleaning needs, there are several critical questions you should ask. These questions will help you evaluate the services, pricing, and quality of work offered by different providers.

In this blog post, we’ll discuss the essential questions you should ask when choosing between different commercial janitorial services. We’ll explore what each question means, why it’s important, and how it can help you narrow down your options.

1. What is the experience level of the company and its employees?

An experienced company is more likely to have established procedures and quality control measures in place that can assure consistent, high-quality service. Furthermore, a company with extensive experience is better equipped to handle any issues or emergencies that may arise, as they will have likely encountered similar situations in the past. It is also important to inquire about the experience level of the individual employees who will be performing the janitorial work. Experienced, trained professionals are more likely to provide thorough, efficient service, minimizing the risk of damage or other issues.

2. What services are included in the contract and how often will they be provided?

Be sure to ask about the full range of services available, including basic cleaning tasks such as vacuuming and dusting, as well as more specialized services like carpet cleaning or restroom sanitation. Additionally, clarify how often these services will be carried out, whether it's daily, weekly, or on a customized schedule based on your specific needs. Knowing the details of the service contract will help you make a well-informed decision when selecting a commercial janitorial service provider.

3. What are the company's cleaning protocols and safety measures?

Ensure that the janitorial service has clear and detailed cleaning protocols in place, such as frequently disinfecting high-touch surfaces, using EPA-approved cleaning products, and providing appropriate personal protective equipment (PPE) to cleaning staff. Additionally, inquire about the company's COVID-19 safety measures, such as conducting regular health screenings of employees and adhering to social distancing guidelines. By asking these critical questions, you can make an informed decision and choose a commercial janitorial service that prioritizes safety and cleanliness.

4. Can the company provide references and testimonials from current clients?

Quality references and testimonials can help you gauge whether the commercial janitorial service has the resources, skills, and experience to meet your cleaning needs. When speaking with references, ask specific questions about the services provided and their level of satisfaction with the company. You can also look for online reviews and ratings to gain additional insights into the company’s reputation. Ultimately, taking the time to research and ask for references can help you make a more informed decision when choosing a commercial janitorial service for your business.

5. What is the cost of the service and are there any additional fees or charges?

When comparing different commercial janitorial services, it is critical to ensure you have a full understanding of the costs involved. In addition to the cost of the service itself, it is important to ask if there are any additional fees or charges. Some services may charge extra for specific cleaning tasks, special equipment or materials, or for working outside of normal business hours. Others may include these costs in their service fees. To make an informed decision, it is important to have a clear understanding of all costs associated with the service. This will help you to determine the most cost-effective and comprehensive janitorial service for your business.

In conclusion, choosing the right commercial janitorial services for your business is crucial to maintain the cleanliness and overall appearance of your facility. By asking these critical questions, you can ensure that you are partnering with a reputable and reliable service provider that meets your unique needs and budget. Taking the time to research and evaluate your options will ultimately pay off in the form of a safer, healthier, and more pleasant environment for your employees and customers.