Business Excellence Awards 2020

Accelerating digital transformation through Innovation, User Experience and Technology: Tagit

Accelerating digital transformation through Innovation, User Experience and Technology: Tagit

Digital Transformation is a tool to implement digital technologies into all areas of business in order to build more sustainable relationships and better understand the needs of customers. By going digital, we can think of discovering new frontiers and using innovation and technologies to push your business. 

To run your business in its fullest capacity, partnering with an expert digital solutions provider has become the need of the hour. In light of the foregoing, we introduce Tagit, an award-winning digital solutions company, specialized in providing omnichannel digital engagement solutions for leading banks and governments across Asia, the Middle East, Africa and North America. The Company works closely with clients to develop and implement a holistic roadmap that is aligned to their business objectives and brings their digital strategy to life. Tagit’s Digital Engagement Platform, Mobeix™, seamlessly and securely integrates with the client’s IT systems and provides business services across multiple channels, including mobile, web, wearables, conversational user interfaces. Founded in 2004 by a team that is passionate about digital mobility, the company is headquartered in Singapore and has offices in India, the Philippines and Malaysia.

Digital Solutions

Tagit’s omnichannel digital engagement platform empowers financial institutions and government agencies to accelerate their digital transformation and compete effectively in a digital-first world. It unifies functionality from traditional core systems and new fintech capabilities into a seamless digital customer experience, drastically improving the customer channel experience. With more than 15 years’ experience in digital transformation and development of digital services, Tagit helps guide its clients through their digital transformation journeys and assists with building their digital strategies and objectives.

Digital Banking: Tagit works with leading banks in Asia, the Middle East and North America to bring their digital strategy to life. Tagit’s digital engagement platform, Mobeix™, enables banks to leverage innovative leading-edge capabilities rapidly in order to build and deploy secure and scalable omnichannel digital solutions.

Digital Government: Accredited by the IMDA (Infocomm Media Development Authority of Singapore) and endorsed as a qualified vendor capable of handling projects by government agencies as well as large enterprises, Tagit’s qualifications are a testament to its experience and expertise in developing digital solutions for the Public Sector to enhance the Citizen Engagement Experience.

The Tagit Advantage

Omnichannel experience: The key to successful customer engagement and experience is a seamless user experience across digital channels including mobile, tablet, internet banking, wearables and conversational user interfaces including voice. It delivers a highly intuitive and engaging user experience for the digital platform driving the user to do more with the application.

Fast time-to-market: Mobeix™ needs to develop only one core code for the mobile application thus businesses can reduce the number of working days previously set aside for developing applications on different platforms, saving time and resources. Fast implementation, using developer enablement capabilities for rapid design and deployment allows the bank to keep pace in the digital world.

Seamless Integration:Mobeix™ the digital engagement platform, Integrates seamlessly with any core banking host systems, payment gateways, social media and other third-party systems. It is highly secure with end to end encryption from the client device to the banks servers.

Lower total cost of ownership (TCO): Mobeix™ the digital engagement platform is built on an open technology stack which enables banks to deliver new banking services quickly, while meeting business requirements or offering superior customer experience vis-à-vis conventional software development processes of conceiving, specifying, designing, programming, documenting, testing, and bug fixing that involved creating and maintaining applications, frameworks, or other software components. 

Mobeix™ Digital Engagement Platform

Mobeix™ is built on a scalable multi-layered architecture and delivers a comprehensive suite of digital banking capabilities.  It is based on an open technology stack, which enables banks to extend or create new business functionalities easily and deliver new banking services rapidly. The platform capabilities include:

Developer enablement tools:Includes the WYSIWYG (What You See is What You Get) editor, a robust library of images and widgets that enables users of native and hybrid apps to take full advantage of the breadth of device capabilities.

End-to-end security:All aspects of security required to support digital channels are provided from encrypted, token-based transactions to the device. Identity access management capabilities are supported by common login security capabilities such as biometrics, one-time password (OTP) and secure soft tokens.

Over-the-air updates:The platform can provide updates to the device app at login, allowing the client to make changes to the app without requiring customers to reload the app.

Meet the leader behind the success

Mr. Sandeep Bagaria, Chief Executive Officer: Sandeep is the CEO of Tagit and is a seasoned corporate leader with over 18 years of experience in successfully setting up and managing businesses in sectors which include banking, financial services and insurance (BFSI), telecommunications and commercial enterprise. Specializing in financial services, Sandeep has worked with banks across Asia-Pacific, the Middle East and Europe on their core transformation, channels innovation and payments strategies.

“Tagit’s omnichannel digital engagement platform empowers banks, governments and enterprises to accelerate their digital transformation and compete effectively in a digital-first world.”

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