Bringing out the best in you: Auvik

Today, businesses expect their IT networks to just work, kind of like electricity, silently functioning in the background. And when networks don’t work, businesses grind to a halt. That’s because with software applications and data now in the cloud, networks are the gateway to everything employees need to do their jobs. Access to people, access to information—all of this relies on the network.  And who do businesses call when their networks go down? Their IT managed service provider (MSP). But until now, it’s been difficult for MSPs to manage their clients’ networks efficiently and effectively.

Networks are incredibly complex, and managing them has traditionally involved many time-intensive manual tasks. Tasks like typing arcane commands into a command-line interface most of us haven’t seen since the ‘80s. Tasks like tracing wires by hand, manually drawing network maps, and backing up network device configurations.What’s worse, there are few standards across the industry. Vendors manufacture many thousands of network device models that run on different operating systems and work in different ways. And people who can make sense of this complexity are hard to find, hire and retain.

With Auvik, MSPs know about network issues before their clients. They can provide clients with strategic guidance to evolve their networks so they’re always fit for purpose. And they reduce business risk associated with the network. Auvik’s cloud-based software reduces the complexity of managing a network to simple, automated steps. For MSPs, this means network management becomes an efficient and profitable service. For businesses, it means they continue to rely on their MSP.

Here are the features of Auvik’s product:

Multi-client environment

You shouldn’t have to jerry-rig a tool meant for a single corporate installation to somehow work for multiple clients. Auvik is built for MSPs managing multiple networks, which means one dashboard to control everything, simple installation across an unlimited number of sites, smooth workflows, and easy switching between clients. Oh, and just one monthly subscription fee.

Roll-up Dashboard

The roll-up MSP dashboard is one of Auvik’s prime features. At a glance, you can see every client network you manage along with each one’s high-level status. A geographic map above the dashboard shows you where each of your clients are located. A single click on any client name — in the dashboard or on the map — drops you into the dashboard for that particular network — ready to troubleshoot or explore.

User Management

You’re in control! With Auvik, you can easily share network information with the people you choose and the access levels you want. Give an employee read/write access to these 10 networks but not those eight. Or let a client see just his network without the ability to change anything. With Auvik’s user management feature, it’s as simple as checking a box.

View Network Topology

Give wire tracing and port mapping the permanent boot! Auvik’s automated network mapping software tells you exactly what’s on a client network, where it is, and how it’s connected. You’ll quickly gain a detailed understanding of a client’s environment to prepare an initial assessment or quote. And you’ll never be caught short by unexpected gotchas that can eat into your team’s time and profit. What’s more, every network topology is maintained in real-time so it never goes out of date.

Map Search and filter

Need to pinpoint the location of a workstation to start troubleshooting? Want to see the routing topology all by itself? Find anything in seconds with Auvik’s powerful network map search and filter. Search by device name or type, vendor, network, interface name, IP address, or MAC address. Or do a free text search for anything.

Network Documentation

Your days of reverse engineering network connections based on VLAN or IP assignments are over. Simply hover over any wire on your Auvik map to pop up information about the two devices it connects. It’s pain-free network documentation at your fingertips.

Password Management

Where do you store all the important device credentials for your client networks? Is it in a spreadsheet, on a sticky note, or in your head? If so, you’re not alone (There are some some hair-raising stories!) but simply put, your password management solution is less than ideal. With Auvik, you enter device credentials once. They are then encrypted and stored securely. Moreover, your credentials are automatically authenticated you on log-in. So from now on, the only password you’ll need to remember for managing your client networks is your Auvik password.

Meet the driving force behind Auvik’s continuing success, Marc Morin, CEO and Founder

Marc Morin co-founded Sandvine and served as chief technology officer, developing the company’s vision and technology strategy. Co-founded PixStream, acquired by Cisco Systems for $554 million. He has held multiple roles from software consultant to business planner at Hewlett-Packard. Marc holds a B.Sc. Electrical Engineering, MBA.

“We provide the most efficient and profitable way for MSPs to manage network infrastructure.”