Canopus -Driving Telco Profitability with Network Pulse and User Pulse Solutions

Companies need AI solutions for various reasons, including automating repetitive tasks and improving productivity, reducing operational costs, and gaining valuable insights from large volumes of data. AI-driven solutions can help businesses with decision-making and creating new services or products. Machine learning and natural language processing, two AI technologies, can help companies navigate complex data sets, extract valuable insights, and automate tasks that require a lot of manual work. By leveraging AI solutions, companies can enhance the customer experience and create personalized services that cater to specific needs. Canopus is a pioneering provider of artificial intelligence (AI) solutions for Telcos that enable the extraction of high-quality customer data from fixed and mobile networks. With the increasing volume of customer data collected by Telcos, the need to process this data to unlock customer value has become paramount.

Canopus FlowPulseTM technology is a terabit-scale encryption-proof customer insights platform that provides insights into customer experience and behavior based on state-of-the-art technology at an affordable cost. Canopus helps engineering teams to drive operational efficiency, product and content teams to improve customer experience and reduce churn, and marketing teams to create new revenue streams. With Network Pulse to operate, optimize, and benchmark, User Pulse to drive ARPU and reduce churn, and Data Pulse to turn data into revenue drivers, Canopus is committed to providing scalable yet affordable solutions. The company has secured $2 million in research grants, recently partnered with Infomo, and received an investment from Konvoy Ventures.

Network Pulse: Operate, Optimise, and Benchmark

Canopus ' Network Pulse solution enables Telcos to detect outages and anomalies, perform network planning and benchmarking, and support application-aware slicing. With this solution, Telcos gain an unprecedented level of control over the networks, leading to increased efficiency and productivity. By using Canopus' AI solutions, Telcos can drive operational efficiency, gain operational insights into the networks, and create personalized marketing campaigns with an increased level of targeting accuracy. The Canopus team has designed the Network Pulse solution to be easy to use, even for those with little technical experience. The solution integrates with existing network operations software seamlessly, providing users with a comprehensive overview of the networks and enhanced analytical capabilities. Real-time fault detection is the cornerstone of the Network Pulse solution. With real-time fault detection, network operators can identify and diagnose network failures before customers experience any disruptions to the service. With Canopus Networks' Network Pulse, network operators can plan and benchmark the networks to find ways to optimize the infrastructure. This solution helps network operators to make informed decisions, reduce costs, and optimize the networks. Canopus Application-Aware Slicing technology is designed to optimize traffic flow on the network. This technology enables network operators to allocate network resources on a per-application basis, providing a smooth and efficient user experience.

User Pulse: Drive ARPU and Reduce Churn

Canopus User Pulse solution helps network operators to drive Average Revenue per User (ARPU) and reduce churn. The User Pulse solution provides businesses with an unprecedented level of control over the customer base, allowing them to create personalized plans and bundles that are designed to meet the specific needs of different customer segments. By using Canopus AI solutions, network operators can create personalized marketing campaigns that are tailored to the needs of individual customers. Canopus User Pulse solution enables network operators to design new products and offerings that are tailored to the needs of the customers. This solution blends user behavior data with deep insights into customer experience to provide operators with the necessary intelligence to create new products and services that will resonate with the customers. With Canopus User Pulse solution, network operators can create personalized plans and bundles that are designed to meet the specific needs of different customer segments. This solution enables network operators to create bespoke plans and bundles in real-time, helping them to retain the customer base and drive ARPU.

Canopus User Pulse solution enables network operators to create tailored marketing campaigns suited to different customer segments. This solution blends user behavior data with deep insights into customer experience, providing businesses with the necessary intelligence to create marketing campaigns that resonate with the customers. Canopus Networks provides unparalleled AI solutions for Telcos to optimize the network, improve customer experience, and unlock customer value. With Canopus FlowPulse™ technology, Telcos can extract high-quality customer data from the fixed and mobile networks, enabling them to create personalized plans, bundles, and targeted marketing campaigns. Canopus Network Pulse solution is designed to help Telcos detect outages and anomalies, perform network planning and benchmarking, and support application-aware slicing. On the other hand, Canopus User Pulse solution is designed to help network operators drive ARPU and reduce churn, design new products and offerings, create personalized plans and bundles, and craft effective marketing campaigns. With over a decade of experience in the AI industry, Canopus is committed to providing Telcos with the highest level of service, and the state-of-the-art AI solutions provide customers with an unparalleled level of control over the networks.

Vijay Sivaraman, Co-Founder & CEO

“We help Telcos drive profitability across the business.”