Castlight Health – Revolutionizing Healthcare with Innovation and Personalized Support for a Healthier Tomorrow

In an era where healthcare systems are complex and often difficult to navigate, Castlight Health has raised to the challenge, pioneering digital health solutions that combine the power of data and technology with high-touch, human support. With over a decade of experience, Castlight Health has transformed how people access and understand their healthcare options. As they continue to innovate, Castlight Health remains committed to simplifying healthcare and guiding people toward the care they need.

Castlight Health’s journey began in 2008, in the face of a rapidly expanding digital health landscape. The company started with a bold vision—to use technology to simplify healthcare. By integrating billions of health and wellbeing data points from thousands of sources, Castlight laid the foundation for a deep understanding of its members, healthcare providers, and benefit programs. This data-driven approach empowered Castlight to offer valuable insights into healthcare decisions, making them more transparent and accessible.

Connecting People to Quality Care

In 2010, Castlight Health’s innovative solutions took a significant step forward. They began providing members with access to critical information about the cost and quality of medical, prescription, vision, dental, and behavioral care. This transparency empowered people to make informed healthcare choices, helping them navigate their options more effectively.

As technology continued to evolve, Castlight remained at the forefront of digital health innovation. By 2014, Castlight had incorporated machine learning into its services, becoming one of the first digital health companies to personalize the healthcare experience on a large scale. Through this innovation, Castlight was able to predict members' needs and provide tailored recommendations, enhancing engagement and improving healthcare outcomes.

Integrating Technology with Empathy

Recognizing that healthcare is personal, Castlight expanded its offerings in 2017 to integrate high-touch support alongside its digital platform. By acquiring Jiff, Castlight created a unified space for members to build healthy behaviors and find high-quality, cost-effective care. This integration helped bridge the gap between digital tools and personalized, empathetic care—ensuring that every member received the support they needed.

By combining cutting-edge technology with clinical expertise, Castlight Health built a robust platform that not only connects people to care but also supports them every step of the way. Whether through digital tools or expert-guided care, Castlight’s comprehensive navigation solution is designed to make the healthcare journey easier and more accessible for all.

A New Era of Care: Expanding the Reach and Impact

In 2019, Castlight Health made a critical move to expand its services with a team of Care Guides, expert professionals who help members navigate the complexities of the healthcare system with personalized support. These Care Guides play a vital role in ensuring that people feel heard, understood, and supported, particularly when facing complex health needs. Powered by the same advanced technology behind Castlight’s digital platform, Care Guides offer a human touch that resonates with members, helping them find the right care at the right time.

This approach proved successful, as Castlight’s technology and human expertise worked together to engage individuals, improve health outcomes, and lower healthcare costs. As the company continued to grow, it became an integral part of Apre Health, further extending its impact on the healthcare ecosystem. Today, Castlight Health helps millions of people, empowering them with the knowledge and resources they need to make better health decisions.

The Castlight Difference

Castlight Health stands apart in the digital health space by combining the power of data with compassionate care. Their innovative solutions leverage billions of health data points and state-of-the-art machine learning algorithms to create deeply personalized healthcare experiences. By continuously honing their platform, Castlight provides a seamless experience for millions of members, ensuring they receive the care they need with minimal hassle.

High-Tech Meets High-Touch: Castlight Health recognizes that healthcare is not just about technology—it’s about people. The company’s Care Guides, clinical and benefits experts with years of experience, provide members with personalized support, helping them navigate their health journeys with ease. Whether it’s scheduling an appointment, resolving billing issues, or providing recommendations for quality care, Castlight’s Care Guides are always ready to assist.

Data-Driven Insights: Castlight’s platform provides a comprehensive, data-driven view of each member’s health journey. This allows Care Guides to make informed recommendations, helping individuals access the best care options for their needs. With an emphasis on high-quality, cost-effective care, Castlight helps people manage their health more effectively, ensuring they receive the right care at the right time.

The Future Ahead

As Castlight Health continues to innovate, its commitment to simplifying healthcare remains unchanged. Through a unique combination of advanced technology, personalized support, and expert guidance, Castlight has redefined how people engage with healthcare. With its ongoing dedication to making healthcare easier and more accessible, Castlight Health is paving the way for a healthier, more engaged future.

Meet the Visionary Leader

Maeve O’Meara is the Chief Executive Officer of Castlight Health, where she is responsible for the strategy and day-to-day operations and also serves on the Board of Directors. Maeve has been with Castlight since 2010 and was appointed as CEO in July 2019 after leading multiple functions within Castlight, including Product Management, User Experience and Product Analytics, and Customer Experience.

Maeve is an expert in health benefits, serves on the National Business Group on Health Cost Institute, and has been named a Top Digital Innovator by Employee Benefits News. She began her career at Bain & Company in Boston, MA, and holds an MBA from the Stanford Graduate School of Business and a BA from the University of Virginia.

“We believe that everyone deserves an easier way to navigate their healthcare. By combining the power of data, technology, and human support, we’re transforming the healthcare experience.”