10 Best BPM Solution Providers to Watch 2023
CIO Bulletin
In the ever-evolving landscape of the energy market, one company stands out as a beacon of innovation, transformation, and environmental responsibility. Correla, founded in March 2021, has quickly become a driving force behind simplifying the complexities of the energy sector while paving the way towards a greener, net-zero future. With its adaptable Software as a Service (SaaS) platforms, comprehensive Managed Services, and a deep reservoir of industry knowledge, Correla is changing the game in the energy industry. Correla's mission revolves around helping customers navigate the intricate energy market while creating cost efficiencies that point the way towards a net-zero future. Correla achieves this through versatile SaaS platforms, comprehensive managed services, and unparalleled knowledge of the energy industry. In essence, Correla combines technology, people, and processes to drive change and deliver data-driven solutions to its customers.
The company's name, Correla, is derived from "correlation," reflecting their dedication to enhancing relationships between data, people, and processes. Their aim is to wage war on the complexity of the energy market by developing innovative products and services that make participation in the industry more accessible and efficient. By simplifying processes and empowering organizations with their expertise, Correla is paving the way for a brighter energy future.
With over 500 employees and more than 20 years of industry experience, Correla has supported over 130 organizations in their pursuit of streamlined, cost-effective, and sustainable energy solutions. Their vision is to create a simpler, greener energy market, driven by their investment in innovation and a genuine passion for customer success.
Powering Change through Technology, People, and Processes
Correla's approach to powering change is rooted in their commitment to innovation, simplification, and efficiency. Their SaaS products and Managed Service solutions work together to drive industry transformation and enable a transition to a net-zero future, all while benefiting the end-consumer. So, how does Correla achieve this?
Empowering Decision Makers
One of Correla's core strengths lies in their ability to help customers understand the energy market through data interpretation and management. Their love for data, combined with their profound understanding of the energy industry, gives them a unique capability to generate invaluable insights that empower decision-makers.
Adding Value in the Energy Market
Correla's team of software engineers, data scientists, and user experience specialists is driven by a determination to challenge the status quo. They are relentless in their pursuit of innovation, constantly seeking ways to make complex processes simpler and more efficient. This commitment to progress is reflected in their track record of achieving significant improvements in user satisfaction.
Correla's dedication to solving problems that others cannot tackle sets them apart in the energy industry. With their extensive knowledge, expertise, and access to valuable data sources, they look beyond the surface, always aiming for a comprehensive understanding of the energy market. Correla is not merely a company; it's a driving force behind change in the energy industry. By combining cutting-edge technology, a passionate team, and a wealth of industry knowledge, they are simplifying complex processes, empowering decision-makers, and contributing to a greener, more sustainable future. Correla's vision of a simpler, greener energy market is quickly becoming a reality, one innovation at a time.
Largest providers of outsourced managed services
Correla Limited is a leading Managed Service Provider specializing in the energy industry. They have established themselves as one of the largest providers of outsourced managed services in this sector, and they are entrusted with the management of many mission-critical processes. Operating under stringent service level agreements (SLAs), Correla is committed to delivering exceptional customer experiences that consistently yield outstanding results. With a proven track record of significantly improving customer satisfaction, Correla offers a comprehensive range of managed services designed to support both external and internal operations, thereby freeing up valuable resources for their clients. By partnering with Correla, businesses can focus on innovation and delivery while enjoying the benefits of a 98.3% customer satisfaction score.
Correla's extensive experience in the energy industry is evident in its successful management of major operations across the entire energy supply chain. Correla serve as the Managed Service Provider for key entities like National Gas, Xoserve, and Recco. Correla's dedicated teams have played pivotal roles in supporting major energy industry initiatives, including the Energy Price Guarantee and the Central Switching Service, achieving tangible operational efficiencies such as a 49% year-on-year incident reduction and a 25% decrease in service requests through proactive measures. With a remarkable 99.9% core customer system availability and the capacity to handle 1,500-2,000 technical service tickets each month, Correla is always prepared to provide expert support, allowing clients to focus on what matters most. If you seek a trusted partner to enhance your operations and customer experiences in the energy industry, Correla Limited is the Managed Service Provider of choice.
Sian Jones, CEO
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