Empowering Business Growth through Advanced Automation and Human-Machine Synergy: CoSourcing Partners

Based in the vibrant city of Chicago, CoSourcing Partners emerges as a dynamic force in the realm of Intelligent Automation and IT Staffing. With a comprehensive suite of professional hyper-automation and intelligent business solutions, they empower their partners to optimize investments and capabilities, driving towards the realization of business objectives with unparalleled efficiency. What sets the company apart is their resolute commitment to action over mere talk. They pride themselves on being a team of achievers, eschewing the typical corporate stereotypes for a results-oriented approach that delivers tangible outcomes.

CoSourcing Partners’ unique approach to partnership and unwavering dedication to success have fostered enduring, trusted relationships with each of their customers. By collaborating with UiPath, the leading IPA Platform esteemed by industry assessments such as the 2021 PEAK Matrix^® Assessment and the Gartner^® Magic Quadrant™ for Robotic Process Automation, CoSourcing Partners ensures clients have access to cutting-edge technology and expertise.

James Guidry, Chief Automation Officer of CoSourcing Partners, spoke exclusively to CIO Bulletin about how he and his team of experts are leveraging industry-leading automation solutions and enterprise enablement services to help their clients’ businesses thrive today and prepare for tomorrow.

Interview Highlights

Q. Having recently joined CoSourcing Partners, we’re eager to hear your story! What drew you to CoSourcing Partners, and could you share more about how your business sits at the exciting intersection of people, process, and intelligent automation?

At CoSourcing Partners, we are driven by a passion for transformative change, committed to elevating the throughput of our clients’ operational models. Our goal is to enhance your business with comprehensive, enterprise-level automation, merging the ingenuity of human intellect with the efficiency of machines. By doing so, we strive to create sophisticated intelligent business systems that procure unprecedented productivity gains and equivocal cost reductions. We’re here to partner with you on your journey toward innovation.

Q. What makes CoSourcing Partners’ values and principles help set it apart from the rest?

CoSourcing Partners stands out primarily for our deep expertise in technology. Our team possesses unparalleled technical acumen and a fervent interest in the latest technological advancements. Moreover, we utilize a thorough methodology, complete with advanced tooling and established best practices, ensuring a rapid and valuable Return on Investment (ROI) for our clients, along with minimized total cost of ownership.

Our business model intentionally diverges from that of large-scale consultancies like Deloitte and Accenture. We opt for this approach to maintain a close, personal connection with our clients. We believe in selectivity when it comes to partnerships, a philosophy that mirrors the discernment we expect from our clients.

Q. What are the different iA, RPA automation services and programs CoSourcing Partners offers? Can you give an example of its successful implementation?

Our firm offers a comprehensive range of services, recognizing that no single solution meets all customers’ needs. While we possess extensive expertise in the entire UiPath tool suite, our role extends beyond that of merely an implementation partner. As a full-scale hyper-automation firm, we provide an array of strategic services to our clients also.

Our portfolio includes advisory workshops covering critical areas such as ROI realization, Center of Excellence enablement, change management, adoption, and readiness, among others. These services are designed to equip our customers with the necessary thought leadership and strategic insights to effectively execute their automation strategies. In essence, we are committed to being a strategic partner to our clients, offering tailored solutions that address their unique challenges and objectives.

We are currently in the phase of introducing these services into our 2024 CoSourcing Partners enterprise services portfolio. This framework has already been successfully utilized by prominent companies including Acushnet, Delta, Abbvie, Hilton, AAFES, and several others, demonstrating its effectiveness and adaptability in various corporate environments.

Q. How do you manage to provide value centric business solutions? What are some of the key features that help in providing such solutions?

ROI is the cornerstone of our approach, serving as the initial benchmark for evaluating the viability of an organization’s business case. This ROI must be consistently demonstrated, and measurable in terms of both tangible and intangible benefits. Our focus extends beyond the mere application of technology; we strategically align technology with business operations to ensure long-term, sustainable benefits across the organizational landscape.

Our execution methods are meticulously systematic, enabling us to amplify economies of scale. This is achieved through the strategic application of modular reusability in our solutions, enhancing their applicability across the entire automation framework. Such an approach not only expedites the transition to production but also minimizes maintenance requirements.

Furthermore, our strategies provide a solid foundation for organizations to seize a competitive edge. This is accomplished through transformative innovation and the pursuit of aggressive cost savings, both of which are integral to achieving a significant and enduring impact in today’s dynamic business environment.

Q. As a platinum and growth partner with UiPath, what sets CoSourcing Partners apart as a unique kind of partner?

The market is saturated with numerous consultancies, but our ideology sets us apart. Rather than merely offering consultancy services, we focus on cultivating meaningful and impactful relationships with our clients. Our goal extends beyond completing a statement of work; we aim to forge partnerships where we are both invested in and instrumental to our clients’ success stories. We prioritize creating synergistic relationships that foster mutual growth and success.

Q. Innovation is one of your key qualities, how do you instill innovation in technology?

Our approach is grounded in the fundamental principles of operational excellence, challenging the common misconception that innovation equates to complexity. In reality, true innovation often lies in simplification and clarity. The cornerstone of our value proposition in the hyper-automation space is our thought leadership, which we consider to be the most significant benefit we offer to our clients.

Addressing a business problem effectively goes beyond merely selecting the appropriate tool. It encompasses a comprehensive process that includes thorough analysis, meticulous planning, design readiness, precise execution, effective change management, and evidential business impact. These steps are crucial for ensuring the successful integration of a solution into an organization’s ecosystem.

Our innovative methodology is characterized by the integration and synergy of human and machine intelligence. By fostering a collaborative environment where both can operate in unison, we achieve outcomes that are significantly greater than what either could accomplish alone. This collaborative approach not only enhances performance but also guides our strategy, ensuring that we leverage the best of both worlds to achieve exceptional results.

Q. What lies in store for the future of CoSourcing Partners?

For over two decades, I have carried a cherished token in my wallet – a piece of paper from a fortune cookie which reads, “Do not follow where the path may lead. Go where there is no path and leave a trail.” This message is a guiding philosophy in our organizational ethos, which is centered on excellence. Excellence is the hallmark of every aspect of our operations – our talent, processes, tools, customer service, and, most importantly, our unwavering commitment.

Looking ahead, the possibilities are boundless. The market is constantly witnessing groundbreaking innovations, particularly in a post-COVID world that is ripe for transformation. In an era where businesses must evolve to stay relevant amidst the rapidly growing demands of consumers and technological advancements, we stand ready to assist. Our goal is to meet our clients at their current state and guide them towards their future needs, navigating the challenges of a dynamic market landscape. This readiness to adapt and lead in uncharted territories reflects our commitment to not just follow but to blaze new trails in our industry.

Visionary Leader at the Helm of CoSourcing Partners

James Guidry serves as the Chief Automation Officer of CoSourcing Partners, bringing with him an impressive track record as an industry-certified IT executive specializing in enterprise process automation transformation and enablement. His extensive expertise spans AI, ML, NLP, and RPA, aligning perfectly with the company’s strategic objectives. In his role, James plays a crucial part in expanding the POLARIS-AI program, focusing on strategic business development, product upselling, and expanding the enterprise portfolio of intelligent automation services. With a history of deploying over 2,100 automations into steady-state production, James demonstrates his capability to drive significant advancements in service offerings. His strategic leadership is instrumental in meeting revenue and profitability targets while enhancing market position.

In his new position, James leverages his deep understanding of emerging markets, innovations, and tools to facilitate clients’ enablement of transformative, intelligent business solutions. His professional journey spans nearly 30 years of technical and business acumen, including military service, full-stack expertise in the Microsoft ecosystem and object-oriented programming, and a distinguished array of certifications from MIT and other industry-leading platforms and tools. With a commitment to operational excellence and transformational enablement of over 80 diverse enterprise clients, James plays a pivotal role in shaping CoSourcing Partners’ future success.

“Excellence is the hallmark of every aspect of our operations – our talent, processes, tools, customer service, and most importantly, our unwavering commitment.”