September Edition 2020
As the world of manufacturing grows more complex, keeping up with tight production deadlines becomes more challenging than ever and many companies are exploring the advantages of outsourcing manufacturing processes. Known in the industry as contract manufacturing, this business practice utilizes qualified third parties to perform functions that the manufacturer may not have the time, space, equipment, or expertise to handle in-house.
Dalsin Industries, an award-winning precision metal product contract manufacturer that supports OEM’s across the world, provides remarkable products their customers love. “Our progressive competencies, incredibly deep fabrication experience, and unyielding passion for quality translates into numerous advantages that improve our partners’ bottom lines and speed to market.”
Dalsin Industries is in a very strongposition to continue its market-leading position as an end-to-end service contract manufacturer. From industries as diverse as energy, transportation, appliances, construction, and many others, Dalsin’s aim is to consistently deliver the highest value and quality to each and every customer.
In 2010, Dalsin created and launched its own line of high-end BBQ grills that are recognized in the grilling world for their leading performance and designs. These tech-heavy and award-winning outdoor wood pellet cooking appliances are designed and engineered by Dalsin Industries technical staff. So, when it comes to finding a contract manufacturer with actual end product experience, you will not have to look further than Dalsin Industries to help bring your product to market. Their wood fired grill products are their own best example of their capabilities.
Dalsin was founded as a supplier of architectural products to the roofing industry. In the 70s and 80s the company turned towards manufacturing of precision metal parts. Another shift occurred toward diversification and business relationships with large OEMs. Finally, a more recent business initiative has involved expansion into global fabrication services accessing third party material and production resources in multiple countries.
If efficient manufacturing processes, rich fabrication, and unique collaboration design services aren’t enough to set Dalsin apart, the contract manufacturer manages the entire supply chain on behalf of clients, including verification, design, production, packaging, materials handling, containerization, shipping, logistics, and recycling. Through its global fabrication supply chain program, Dalsin responds to fabrication needs (raw materials and production capabilities) by tapping into its vast network of global suppliers.
The need for such a program originated from a large customer needing Dalsin to support solar system installs around the world. Dalsin set up the program to help its customer localize its supply base. The initiative has led to Dalsin developing a global supply base, including offshore suppliers in Canada, Mexico, Asia, and Europe as Dalsin expands its fabrication and production capabilities. For example, if a customer approaches Dalsin with a list of components they want supplied, Dalsin determines what can be produced internally and what should be produced through their global network. This allows Dalsin to optimize quality, cost and delivery for an entire project for its customers.
Dalsin’s core values are to “Help your co-workers, interact in a positive manner, keep your sense of humor and have fun!” This is supported by a highly participative culture of employee engagement.
Internal values translate into their Value Proposition. Dalsin’s value proposition is based on an ironclad commitment to quality and excellence for its customers. The firm’s foundation is built on distinctive competencies—capabilities that translate into value-adds for its customers. It consistently scores 96%+ in overall satisfaction with its products and services, with high customer loyalty scores as well.
When asked to elaborate about Collaborative Design, the company said they collaborate with customers to deliver optimized designs and better manufacturing options. Dalsin “does not just manufacture products, they just assist customers in making them better.” The company’s consultative, collaborative design services start from an interactive dialog, during which they can suggest design and manufacturing options. Their value-added collaborative design equalizes technology with fit, form and function. They provide the best design practices to deliver quantitative benefits and share cost savings with their customers.
Meet the trio
Gary Fruth, CEO
Gary worked in a variety of management positions throughout his career. He spent his final eight years at Deluxe as “Manager of Production Operations” for the Business System Division and provided leadership, direction, and support to nine production facilities in the US and one in the UK.
He was as the Chief Operating Officer for Total Tool Supply a provider of tools, rigging, rental, and repair services to commercial and industrial contractors.
He joined Dalsin Industries in 2002 as part of their succession planning strategy. Gary has been the President and CEO since 2006.
Keith Diekmann, VP Technical Ops
Keith joined Dalsin Industries in 2003 and is currently responsible for leading the development and execution of the technical operations group, which includes Engineering, Quality, Supply Chain and Information Technology. Prior to this role, Keith served as Operations Manager, Director of Continuous Improvement, Engineering and Quality Manager. In these roles Keith was responsible for the launch and operations of the Phoenix, Arizona facility, new product development, project management and lean manufacturing introduction. Keith holds a Bachelor’s Degree from the University of Minnesota, Twin Cities and a Lean Systems Certificate from the University of Kentucky.
Bob Borgerding, VP Production Ops
Bob joined Dalsin over 25 years ago and has held a variety of positions – each assuming more responsibility. These include production, production operations, sales and estimating, new business development, and GM of Dalsin’s Memphis Wood Fire Grills Division. Currently, Bob is VP of Production Operations and provides strategic planning and development for all Dalsin Operational activities. Bob holds a bachelor’s degree from the University of Minnesota, an MBA from the University of St. Thomas and an Executive MBA from the Carlson School, University of MN.