10 Best Customer-Obsessed Companies 2020
CIO Bulletin
The world is moving forward, technologically at a breakneck speed. And in such a scenario, it is important to have an IT solutions partner that has your back, whether in the corporate environment or at home. Decypher Technologies is the premier partner for you if IT solutions are your bane.
For 17 years, Colorado-based Decypher Technologies has worked to enhance people’s lives at home and at work with reliable IT solutions that last. The company places special emphasis on continued education, experience, and client service and is the premier IT networking and communications provider in the Rocky Mountains. Its team comprises of talent that has Apple, Microsoft, Cisco, and VMware-certifications. Their technicians take the complexity out of technology and provide the solutions organizations need.
Decypher technologies offer round-the-clock service and support to keep the systems working the way they should for its clients. Whether it is running a business or managing a home, they help people make the most of the technology they already have and ensure that the customers have the right solutions for the future, providing quality equipment and expert service.
Their range of offerings includes cybersecurity, managed services, and cellular and public safety. The workforce has a combined experience of over 100 years of IT experience and nearly two dozen certifications.
The company’s cybersecurity solutions take a proactive and strategic approach to address threat and risk reduction. They create a security plan that is going to suit the tech environment, which addresses specific outcomes.
It was Farr Shepherd’s vision, which manifested itself as Decypher Technologies in 2003 to provide the best technical solutions and client service to the Rocky Mountain region. Over 15 years later, Decypher has grown to serve diverse clients nationwide, with over 40 employees and four locations. “The Sebastian, Vail, had an immediate need for an IT specialist to assess the health, security, and overall structure of our networks,” says Lance Thompson, Director of Resort Operations, Timbers Resorts. “Decypher Technologies was able to react quickly and provided us with the information and solutions we needed to move forward in the most efficient manner. They were a pleasure to work with and gave us the peace of mind that only comes from working with true professionals.”
The Leader
Farr Shepherd, President
He has over 18 years of experience in Information Technology and over 15 years of experience in the AV integration field. He founded Decypher Technologies in 2003. He has served on an executive team for one of Colorado’s largest technology companies. He has a love of networking, which has been enhanced by the complexities of working in the Luxury residential industry, allowing him to deploy unique networks in exceptional luxury environments.
Client Testimonials
“My experience with Decypher’s staff is wonderful! Their tech support agents are consistently professional and provide immediate solutions to any issues that we come across. If they don’t have immediate solutions to any issues, they do their absolute best to find a solution in a timely manner.” - Brittney McGillivray, Office Manager, Aspen Insulation
“Thank you Decypher Technologies, for helping my design firm transition to work from home! The process was stress-free and seamless from our side of the equation. We so appreciate the personal attention from each of you and your excellent team of - technicians.” - Shannon Murphy, Owner of Shannon Murphy Landscape Architects
“Working with Decypher has been a great experience. Their team is knowledgeable, intuitive and passionate about what they do. They took the time necessary to truly study not only our technical environment, but our culture as well.” - Deborah Daberkow, Director of Technical Services, Valley View Hospital
Recognitions
- Decypher Technologies was named by CRN as one of the top Managed Services Provider in North America
- Decypher Technologies recently earned the 2020 Best IT Services in Colorado Award from Colorado Business Magazine
“Company-wide, we have over 100 years of IT experience and nearly two dozen certifications. Whether you’re running a business or managing your home, we have the knowledge to address your technology needs and make the best of what you already have.”
“We believe in staying ahead of technology, so we invest in the best education and training for our staff.”
“Our team of Apple, Microsoft, Cisco and VMware-certified technicians takes the complexity out of your technology and provides the solutions you need.”
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