Delval Technology Solutions — A managed IT services provider focused on small to mid-sized businesses

Why do small and medium-sized business owners choose local businesses over large impersonal corporations? It is simple: it is the relationship that matters. Multiple surveys have shown that strong business relationships and familiarity are the keys to quality of service. Delval Technology Solutions has found that balance in its marketplace. Its team of experts provide enterprise-quality solutions with a local business feel to their customers in Southeastern Pennsylvania. Focusing their energy locally allows DTS to give customers the quality attention that people expect from their local businesses. The ability for customers to see where their data is being stored and to put faces to the names of the team that handles their network is the building block of the most important part of the relationship between MSP and client – 'TRUST.'

PARTNERS NOT CUSTOMERS

DTS approaches its clients as partners, not commodities. "One of our driving goals is to help our customers achieve their goals," said CEO Micah Bosico. They take the time to learn the in's and out's of their client's business, which allows them to not only craft a personalized approach to their services but also allows them to work as strategic partners to their clients. "There is nothing more satisfying than being able to partner with our customers to help them effectively manage their IT and secure their data. One of my favorite things to hear from a new customer is that they no longer worry about their computers and data," says Micah. This hands-on approach sets DTS apart from the competition, be it local or national, and is a big part of the reason why DTS has had the highest customer satisfaction ratings for over a decade.

A LIVING, BREATHING APPROACH TO SECURITY

According to Micah, "Too many IT Security Services companies only offer a "set it and forget it" approach to cybersecurity. They install a firewall, set up some type of new Artificial Intelligence antivirus, tweak a few password settings, and then sit back and wait for some type of alert to be generated that they can respond to and claim they are being proactive." We live in the days where cyber-crime, malware, and ransomware are not buzzwords but facts of life that people of all walks must deal with. Cyber-criminals and their attack methods are evolving, and so is Delval Technology Solutions' approach to cyber-crime.

DTS has been helping clients stay safe and ransomware-free for over a decade. They offer a comprehensive endpoint security plan that is enhanced by expert network monitoring and the integration of flexible multi-factor authentication. Delivering best-in-class training to their customers, DTS helps create a team of human firewalls ready and able to protect from social engineering attacks from the inside out.

In the past two years alone, more privacy laws and security requirements have been passed than in the previous hundred. The team at DTS stays current on the latest standards so they can help identify blind spots and work to save customers time, money, and heartache.

"We strive to maintain a corporate culture where no single individual is greater than the whole. One where our organization unlocks its fullest potential to achieve goals greater than ourselves, our professional relationships flourish, and we can uphold our three core values: respect for others, giving, and doing right."

The dark web is home to the most nefarious actors, and troves of stolen data are for sale. DTS helps you fortify against these actors. Aside from protecting endpoints and encrypting data, DTS uses enterprise-class technology to monitor the dark web for customers' stolen data, ensuring a swift response to any breaches and peace of mind to clients.

These systems are not merely for their customers. DTS prides itself on protecting its partners by using the same stringent procedures and protocols for their own systems, ensuring that those who choose DTS have the peace of mind that their networks are protected on all sides.

EVOLVING BUSINESSES

Evolution is not limited to cyber-criminals; it is also the dream of most business owners when they open their doors. The goal for most business owners is growth and profitability, to take their business from a local entity into a powerhouse organization. "We support customers that range in size from a few employees to hundreds of employees in multiple states. We work with mom-and-pop shops and publicly traded companies. We have grown with and matched step-for-step customers that have grown from ten employees to hundreds of employees," stated Micah.

Technology changes rapidly, and without proper guidance, changing technology can cause confusion. This is where the VCIO service or virtual chief information officer offers real value. The VCIO can advise on all things technical, enabling informed decision-making at a fraction of the cost of hiring a full-time CIO.

The team at DTS is there to help ensure that their customers can access their networks at any time, anywhere. With top-of-the-line data backup and cloud solutions, Delval Technology Solutions helped their customers brave the pandemic and migrate their systems to the cloud. Utilizing local server farms, they have taken the guesswork out of where this precious data is stored. What's more, they are there to help back up your data, both on hardware and in the cloud and test it to make sure that it is there and ready to go when you need it.

Some businesses already have an in-house IT professional or two, and DTS works hand-in-hand with existing IT departments as well. Their comprehensive co-managed solutions enable in-house IT staff to use Enterprise-class IT tools and services to manage their own network and systems. DTS becomes an extension of the in-house team, and this gives business owners significant peace of mind.

Guiding businesses through the twists, turns, and hurdles allow them to make informed decisions and streamline their processes, enabling optimal growth and performance. "When it comes to information technology, we understand what customers need at all levels," said Micah. This understanding allows DTS to partner with their clients and provide best-in-class service and long-term service relationships.

ABOUT THE CEO

Micah Bosico's 25+ year career as a technology industry executive and entrepreneur has given him the experience and inspiration to build Delval Technology Solutions (DTS). From developing the strategic plan to overseeing the company's daily management, Micah has assembled an exceptional organization to meet the growing needs of the customer base. His depth of technology expertise and his breadth of business experience are the invaluable assets that have enabled him to build DTS into the leading organization it is today.

"Delval Technology Solutions is a managed IT services provider focused on small to mid-sized businesses that range in size from five to 200 plus employees. We proudly serve Bucks, Montgomery, and Lehigh counties."