Digiata – Transforming Financial Services through Comprehensive Technology Solutions and Expertise

In a world where seamless technology integration is key, Digiata stands out as a trusted ally to the financial services industry. Since its founding in 2001, Digiata has been dedicated to becoming the preferred integration partner, driving innovation and efficiency across financial processes.

Digiata offers comprehensive end-to-end solutions that span various business processes essential to the financial sector, from enhancing customer experience and automating processes to reconciliation and complex integrations. The company’s journey from a small team to over 140 experts, all sourced from leading universities, highlights their commitment to excellence.

Starting with their proprietary technology, Digiata has strategically partnered with top technology providers to ensure they deliver the best solutions tailored to their clients' needs. Their philosophy is simple: the client comes first. By combining top talent with the right technology, Digiata ensures that their solutions deliver real, measurable benefits.

Digiata’s consultants bring a wealth of experience across different business verticals, making them a diverse and capable team ready to tackle any challenge. Their expertise ensures that they can quickly adapt and provide solutions that meet the unique needs of each client.

Today, Digiata is a key player in the financial services sector in South Africa, with a footprint that extends across the African continent and the United Kingdom. Their track record of successful projects and satisfied clients speaks volumes about their dedication and expertise in the industry.

Data Migration Expertise by Digiata

Digiata brings unmatched expertise to financial services companies seeking seamless data migration solutions. With over two decades of experience, Digiata offers an industry-leading data migration framework that ensures smooth transitions from any source to any target system.

Comprehensive Data Migration Framework

Digiata collaborates closely with its clients' in-house experts and target system vendors to craft customized data migration plans. Their approach begins with understanding high-level challenges and requirements, defining data sources, targets, and tools, and establishing policies for data governance throughout the process.

Stages of Data Migration

Engagement: At the outset, Digiata identifies migration challenges and requirements, setting the stage for the migration process.

Discovery: Detailed planning begins, including data acquisition strategies and compliance considerations for data sensitivity and privacy.

Analysis & Design: Data from sources is thoroughly analyzed, mapped to target fields, and integrated with business rules and governance standards.

Configuration & Analytics: Implementation of automated migration solutions, ensuring data accuracy and enabling insightful analytics for informed decision-making.

Assurance: Rigorous testing and rehearsal processes ensure smooth migration execution and system decommissioning.

Deployment: Final migration to the production environment, supported by comprehensive reconciliation and testing to validate data integrity.

Digiata’s commitment revolves around client satisfaction, ensuring that every migration project delivers trusted, accurate data fit for business processes and decision-making. Their solutions empower clients to navigate complex migration challenges with confidence and efficiency, leveraging cutting-edge tools and strategies to maximize success.

Digiata's Low-Code Platform for Process Management & CRM

With over 20 years of expertise in process automation and integration, Digiata has partnered with Creatio, a global leader in low-code platforms for process management and CRM solutions.

Empowering Rapid Transformation

Teaming up with Creatio, Digiata leverages its highly skilled teams and extensive industry knowledge to help clients achieve rapid transformation and growth.

About Creatio

Creatio offers a comprehensive low-code platform that integrates CRM and BPM capabilities, enabling mid-size and large enterprises to accelerate sales, marketing, service, and operations.

• Sales Automation: Streamlines sales processes across various industries with customizable automation tools.
• Marketing Automation: Manages marketing campaigns and lead workflows efficiently.
• Service Automation: Provides omnichannel solutions for customer service automation.
• Studio: Enables no-code development of applications and workflows to optimize business processes.
• Implementation Expertise: As a certified Creatio implementation partner, Digiata brings deep domain experience and robust frameworks to ensure successful deployments.

Market Leadership

Creatio is widely recognized as a market leader by industry analysts and operates in 110 countries worldwide, supported by a strong network of partners.

Digiata and Creatio jointly empower organizations to innovate and adapt swiftly, enhancing operational efficiency and customer satisfaction. Their collaborative efforts enable clients to navigate digital transformation seamlessly, utilizing intuitive tools that simplify complex business processes without extensive coding knowledge.

Business Intelligence & Reporting Solutions by Digiata

Digiata specializes in harnessing the power of data analysis through business intelligence (BI), enabling organizations to make informed decisions and achieve operational excellence. Digiata's expertise lies in implementing robust BI solutions that swiftly unlock valuable insights from complex and disorganized data. By leveraging widely recognized BI tools, they facilitate essential data operations such as monitoring, analytics, and reporting.

Benefits of Business Intelligence

Improved Decision-Making: BI tools enable organizations to analyze extensive data sets efficiently, providing decision-makers with actionable insights based on data-driven evidence.

Increased Productivity: Automating data analysis and reporting processes frees up employees to focus on strategic initiatives, enhancing productivity and efficiency across the organization.

Better Customer Insights: By analyzing customer behavior and preferences, organizations gain deeper insights into their audience, allowing them to tailor products and services to meet customer needs effectively.

Streamlined Business Operations: Data-driven analysis helps identify and address inefficiencies within business processes, optimizing operations and reducing costs.

Improved Financial Performance: Tracking and analyzing financial data empowers organizations to identify opportunities for cost savings and revenue growth, ultimately enhancing financial performance.

Competitive Advantage: Utilizing insights from BI solutions enables organizations to differentiate themselves in the marketplace, maintaining a competitive edge through informed decision-making and operational optimization.

Digiata's BI solutions are tailored to meet each client's unique data-driven needs, ensuring that organizations can harness the full potential of their data to achieve strategic goals and maintain a competitive advantage in their respective industries.

Dawie de Klerk | Managing Director

“We’re a team of technology experts with vast financial services experience, who’ve come together to develop solutions for our clients that make running their businesses easier.”