Forceget Supply Chain Logistics: Revolutionizing Global Commerce through Innovative Solutions, Unparalleled Service, and Sustainable Practices

Forceget Supply Chain Logistics is a global logistics company with NVOCC licensing, specializing in parcel, air, and ocean shipping. Operating in the USA, China, Hong Kong, Germany, Turkey, and Colombia, Forceget offers extensive services in logistics and brokerage, handling all the complexities so clients can focus on their local market competitiveness.

With single-source management of logistics activities, Forceget Supply Chain Logistics ensures a smooth flow of goods from suppliers to customers. Utilizing modern management techniques, the company collaborates with clients to develop and enhance procedures that provide a competitive edge and add value to their processes. Supported by a highly qualified and experienced global workforce, Forceget guarantees efficiency and reliability.

CIO Bulletin had the privilege of interviewing Forceget Supply Chain Logistics’ dynamic leadership duo: Burak Yolga, the CEO, and Nihan Yolga, the COO. Delving into their strategies, they shed light on how their proficient team is revolutionizing the industry by delivering cost-effective and dependable services that propel productivity to new heights while optimizing logistics operations to perfection.

Interview Highlights

Can you, as the CEO of Forceget Supply Chain Logistics, share the story behind the inception of the company? What inspired its founding, Mr. Burak Yolga?

Forceget’s inception is rooted in a shared vision between myself and our Co-Founder & COO, Nihan Yolga. My personal journey, having spent eight years in China immersed in international trade, provided me with a firsthand understanding of the evolving landscape of logistics. Meanwhile, Nihan’s experience as an executive in a global holding highlighted the increasing digitalization within the supply chain sector.

Recognizing these trends, Nihan took the bold step to transition from her executive role and leverage her expertise in founding our company, with a specific emphasis on eCommerce logistics. Simultaneously, I identified a growing demand for streamlined logistics solutions, prompting me to relocate my business to the US, laying the foundation for further growth.

In 2020, Nihan and I joined forces to establish Forceget, driven by our collective ambition to digitalize the supply chain and elevate international logistics for importers and exporters through innovative digital solutions.

What sets Forceget apart from other global logistics companies in the industry, and how do you maintain a competitive edge, Ms. Nihan Yolga?

Our competitive edge is maintained through several key factors:

• Primal E-commerce Focus: Forceget stands out in the global logistics industry primarily due to our deep focus on E-commerce solutions and our revolutionary approach. Unlike traditional logistics companies, we have integrated advanced software features into our service offerings, making us highly adaptable to the dynamic needs of E-commerce businesses, including those on platforms like Amazon, Shopify, and Walmart.
  
  
• G-local presence: We maintain offices in every country where we operate, ensuring that we are well-versed in the latest procedures and regulations for each location. Additionally, as a well-recognized member of the WCA (World Cargo Alliance), we have a strong network of suppliers.
  
  
• Innovative Technology: Our smart inventory management tools enable precise timing in shipping goods, which is crucial for E-commerce businesses relying on timely deliveries.
  
  
• 24/7 Online Shipment Tracking: Clients have access to real-time updates and can monitor their shipments around the clock, ensuring transparency and peace of mind.
  
  
• All-in-One Dashboard: Our platform allows clients to manage the entire logistics process from a single dashboard, simplifying complex operations and enhancing the user experience.
  
  
• Instant Quotation Tool: This feature provides quick and cost-efficient rates, enabling businesses to make informed decisions swiftly.
  
  
• Expert Team: Our team comprises diverse and highly qualified professionals who bring extensive industry experience, further bolstered by continuous training and development.
  
  
• Import/Exporter Assistance: For importers and exporters, we have specific divisions per industry, such as cosmetics, toys, etc. Each customer is directed to the related business division, allowing us to tailor our services to their specific needs.
  

Can you provide an overview of the range of logistics and brokerage services that Forceget offers, Mr. Burak Yolga?

Forceget offers end-to-end supply chain solutions, primarily with an eCommerce focus, encompassing a comprehensive range of logistics and brokerage services tailored to meet the diverse needs of our clients. Our services include: trucking, air and ocean freight, insurance, customs clearance, warehousing, and inventory management.

Additionally, through our new brand “Refundget,” we assist clients in obtaining reimbursements from Fulfillment by Amazon (FBA), thereby optimizing their e-commerce operations.

Forceget prides itself on providing a hassle-free experience for customers. Can you describe some specific features of your service that contribute to this seamless experience, Ms. Nihan Yolga?

Our commitment to a hassle-free customer experience is evident in several key service features:

• Smart Inventory Management: Our tools enable precise inventory tracking and management, reducing the risk of stockouts and overstocking.
  
  
• Smart Forecasting: With Forceget’s software, clients can determine the best times to ship goods, optimizing their supply chain for cost and efficiency.
  
  
• 24/7 Online Monitoring: Clients benefit from continuous online monitoring for real-time updates on their shipments.
  
  
• All-in-One Dashboard: Simplifying the logistics process, our centralized digital platform allows clients to manage all aspects conveniently.
  
  
• Instant Quotation Tool: Facilitating quick decision-making, clients have instant access to competitive rates.

With your expertise in parcel, air, and ocean shipping, what unique challenges have you faced in these different modes of transportation, and how have you overcome them, Mr. Burak Yolga?

The most challenging aspect has always been the fact that logistics is a black box for all kinds of shipments, with frequently shifting rates, updates on fees, and unexpected issues with ports and global trade routes. However, as Forceget, we have managed to establish sophisticated integration systems thanks to our expert software team, making global logistics more predictable and accurate for Forceget ever since.

Currently, thanks to our digital platform and smart inventory tools, Forceget is fully capable of sorting the important dates for shipping one’s goods, thus avoiding most potential risks beforehand. By entering the flight or container numbers into the system, everything regarding the shipments can be tracked and managed by our valued customers, thanks to our automated systems. Thus, it can be said that supply chain logistics is no longer a black box for Forceget.

Forceget emphasizes having a highly qualified and experienced workforce. How do you attract and retain top talent in the logistics industry, Ms. Nihan Yolga?

In total, we currently have 7 offices across 5 continents, unified by a rich and powerful global culture that binds us together. We attract and retain top talent by offering competitive compensation, continuous professional development, and an innovative work environment. Clear career advancement opportunities and a supportive, inclusive culture further enhance employee satisfaction.

Our commitment to training and development ensures that our team remains at the forefront of industry trends, while our dynamic workplace and growth opportunities make Forceget an attractive choice for top professionals in the logistics industry.

Forceget has developed a cutting-edge digital platform for logistics management. How has this platform transformed the way your clients manage their shipments, Mr. Burak Yolga?

Our digital platform boosts efficiency through automation, enhances visibility with real-time data access, and offers an intuitive user interface. It integrates various logistics functions into a single dashboard, simplifying management and coordination.

Advanced analytics provide data-driven insights, helping clients optimize their supply chain strategies. This transformation allows clients to address issues proactively, make informed decisions, and improve overall logistics performance, leading to greater efficiency and cost savings.

Can you share some feedback or testimonials from clients that highlight the strengths and benefits of partnering with Forceget, Ms. Nihan Yolga?

Our clients consistently praise Forceget for its innovative solutions and cost-efficient services. One e-commerce client noted, “Forceget’s smart inventory management and forecasting tools have revolutionized our supply chain. We can now predict the best times to ship, saving both time and money.”

Another client highlighted the seamless experience, saying, “The single dashboard and 24/7 online monitoring provide unparalleled visibility and control over our shipments. It’s a game-changer for our logistics operations.”

Additionally, a client appreciated our expert team, stating, “Forceget’s professional and responsive team ensures our logistics needs are always met efficiently. Their support has been invaluable to our business growth.”

How do you foresee the logistics industry evolving in the coming years, and what role do you see Forceget playing in that future, Mr. Burak Yolga?

The supply chain industry will definitely see more automation, sustainability initiatives, and e-commerce growth. Forceget will be one of the leaders by integrating advanced technologies, expanding services, and adopting sustainable practices.

We will continue to innovate, offering flexible and responsive solutions to meet evolving market demands. Our client-centric approach will help us build strong partnerships and drive industry advancements, positioning us as a key player in the future logistics landscape.

We are already integrating Artificial intelligence (AI) into our platform. Thus, our customers will be able to benefit from the smart decisions our software provides, such as demand planning, and sales forecasting. They will have optimized stocks, leveraging their cash for growth.

“Our digital platform streamlines operations with automation, provides real-time visibility, and offers an intuitive user interface. By consolidating logistics functions into a single dashboard, we simplify management and coordination.”