Cloud Computing has become a central, precious, and indispensable element of our current digital ecosystem. When you’re closing deals and offering unmatched customer experiences, a modern enterprise customer experience that gathers all aspects of customer information in a single place is a key. Modern customer experience (CX) come in a variety of packages, with a multitude of services and capabilities that offer benefits to businesses of all shapes and sizes. One option is a cloud-based customer experience because this package offers a number of functionalities needed to remain competitive with the latest features and technology. It can be accessed from any device, enabling users to access the same information at the same time. By offering instant access to real-time insights, it allows you to automate critical processes such as qualifying leads, closing sales deals, and ensuring better customer service for increased customer retention rates.
Fuel Cycle is one such leading cloud-based experience management platform for supercharging the relationship between humans and brands. Through community, panel, progressive profiling, and a partnership exchange of 30+ end-point solutions, Fuel Cycle offers the only all-in-one ecosystem that combines quantitative and qualitative data to power real-time business decisions across 4 levels of experience: Product Experience, Brand Experience, Customer Experience, and Employee Experience. Fuel Cycle’s digital environment features best in class UX and UI, inspiring levels of participant engagement unsurpassed by other research settings. Headquartered in Los Angeles, Fuel Cycle serves the world's most customer-centric brands including Google, Hulu, Church & Dwight, Viacom, Indeed and more.
Revolutionary Cloud-Based CX Products Offered
Agile Insight Ignition: The agile insights platform is designed to help organizations move quickly to deliver incredible products, optimize brand presence, and connect with customers & employees faster than ever before. Ignition provides out-of-the-box, expert-crafted, agile market research solutions for many needs. With Ignition’s insights platform, marketers gain massive efficiencies on testing ad campaigns, HR managers can quickly identify areas for process improvement, and product teams can forecast growth expectations for new market entrants. Brand marketers need to assess the impact of digital brand marketing efforts across multiple measures, such as purchase intent, brand favorability, and much more. Ignition is part of Fuel Cycle’s history of delivering valuable, innovative solutions to the company’s customers and partners. Ignition delivers on the same brand promise that is infused into its other solutions – all built for enterprises that want to break new ground with high efficiency and flexibility to grow.
FCX Marketplace: Expand your business with the industry’s leading insights ecosystem. Fuel Cycle Exchange (FCX) is the first platform that enables leading insights technology solutions to gain access to the world’s most important companies through integration with Fuel Cycle. FCX creates a custom research platform for every industry, company, and role. Whether you’re responsible for product development, shopper insights, CX, or marketing, there’s a solution for your organization. FCX partners are carefully vetted to ensure only the leading insights solutions make it into the marketplace. It is the agile insights platform designed to help organizations move quickly to deliver incredible products, optimize brand presence, and connect with customers & employees faster than ever before.
The Leader Upfront
Eran Gilad is the President and Chief Executive Officer of Fuel Cycle. He has over 20 years of experience in business management, strategy, planning and execution, international marketing, strategic sales and channel development. Under his leadership, Fuel Cycle has become one of the first insight platforms to combine online communities, product exchanges, panels, and more to power real-time business decisions. He’s also a Managing Partner at Scopus Ventures, has a BS in Industrial Engineering from University of Coventry, England, an MBA from the University of Lund, Sweden and attends the OPM Program at Harvard Business School.