Global Relay – Helping organizations manage and control their communications data

Information governance has been evolving for some time from simple records and document management to a broader, business outcome-centered approach that serves every constituent in the enterprise. Information governance is no longer solely about compliance; it has expanded to recognize the inherent value of information, the need for security, and the desire to support agility during organizational change and growth. Information Governance is more important than ever because the majority of large enterprises have a data problem. While just about every large company claims to be “data-driven” and focused on leveraging new technologies like artificial intelligence (AI) and machine learning, the evidence suggests that few are backing up this talk with real action. In fact, it can be argued that data is actually more of a liability than an asset in many organizations.

Global Relay is a leading provider of information governance and compliant electronic communications archiving, messaging, supervision, information governance, and eDiscovery. The company’s 20,000+ customers in 90 countries include highly regulated organizations and other corporate firms, including financial services, insurance, technology, energy (oil and gas), legal, government, and healthcare.  Global Relay preserves more than 60 data types within a unified, highly-secure cloud repository. Data types include: email, collaboration platforms (e.g. Microsoft Teams, Slack, and Zoom), Instant Messaging, Bloomberg®, Refinitiv, social media, text messaging, voice, and trade data.

Industry-Leading Compliance Solutions Delivered

Global Relay Information Governance Model: Global Relay services provide a unified information governance solution for electronic communications. It can help you implement a mature, cost-efficient, and high performance information governance program that eliminates many IT and eDiscovery costs, and helps you create value from your data. The foundation of its solution is Global Relay Archive, a scalable cloud archiving service that acts as the single system of record for more than 50 types of communications.

The core of the company’s approach is its unique 'Data-in-Place' model. Your communications data is securely captured, segregated to meet your jurisdictional and compliance requirements, enriched with custom metadata, and stored in tamperproof cloud repositories. Your authorized employees can access a single data set to find, manage, and analyze the information they need, when they need it. With this model, you can modernize your archiving platform, revolutionize your processes for eDiscovery and compliance, and use your communications data to improve employee productivity.

Streamline Compliance Solution: In the highly regulated financial industry specifically, requirements to archive and supervise electronic communications are becoming increasingly stringent. At Global Relay, they have a laser focus on designing and delivering compliant archiving and information governance solutions for the financial sector and other highly regulated industries. Its solutions can help your organization meet its recordkeeping, supervision, audit, privacy, and business continuity requirements for electronic communications.

As a subject matter expert in compliance, Global Relay has extensive knowledge and experience of global regulatory requirements, privacy laws, data protection laws, and restrictions on transborder data flows. Whether acting as your required Third Party Downloader under SEC/FINRA regulations, capturing voice data to meet FCA regulations, or working through MAS requirements for using an outsourced vendor, the company can help you meet your compliance requirements across all regions and countries.

Litigation and eDiscovery: Organizations are scrambling to manage a daily torrent of emails, IMs, text messages, and other electronic communications. If you do not have a proactive eDiscovery solution in place to capture and manage this data, it is nearly impossible to promptly produce evidentiary quality records without incurring huge costs.

Global Relay services are designed for eDiscovery. It provides efficient tools for collaboration, legal holds, case management, and data production. With Global Relay, your organization is always litigation ready - helping you cut costs, save staff time, and promptly produces responsive data.

The Ardent Visionary

Warren Roy, Founder, serves as the Chief Executive Officer of Global Relay. He is a life-long entrepreneur with an overall experience of 20 years in the information technology sector. He worked in the architecture, engineering, and construction industries during the transition to computer-aided design (CAD). In 1999, Mr. Roy founded Global Relay to offer one of the first hosted email archiving services, making Global Relay one of the true global pioneers of the Software-as-a-Service (SaaS) technology model that today is popularly known as the "cloud."

Warren's vision has always been to create and build incredible technology that redefines communications and the way the world leverages data. He drives the overall strategic direction for Global Relay — focusing on the design and development of multi-lingual, enterprise-class cloud-based messaging, collaboration, and archiving solutions to address compliance requirements for the financial sector. Under Warren's leadership, Global Relay has become an internationally recognized leader in compliance archiving and Thomson Reuters' exclusive Strategic Partner for messaging compliance worldwide.

“We manage petabytes of critical data for the world's largest and most powerful organizations.”