gotomyerp — fully managed cloud hosting service helping enterprises streamline their ERP operations

With the pandemic, we have seen how remote working has become a norm for almost every industry. Remote working has accelerated and has become a go-to option across all sections, be it business meetings, client works, selling products and services online, entertainment, or even education. The world is rapidly adapting to the online working environment.

gotomyerp is a leading specialist in cloud-hosting that provides critical applications for your businesses like SAP, QuickBooks, Sage, Microsoft, and Acumatica. The company aims to help businesses of every size leverage the power of cloud computing infrastructure efficiently. It also helps decrease the cost of managing your systems without making the IT complex. We interviewed Robert Eppele, the Co-Founder of gotomyerp, to understand more about the services offered by the company. Here are a few excerpts of the same:

Q. Kindly tell us about the Company's Journey and how has it transformed over the years?

Starting in 2005, we began as most consulting firms sell solutions, implement consult, and support. We had grown well and, in 2005, joined Intuit's journey to becoming a leading ERP solution. Sometime in 2007, the leadership of gotomyerp was invited to a highly secretive project with IBM and Intuit, which was intended to put QuickBooks in an on-premises "cloud server." The initiative was called "IBM SMART BUSINESS," and our executive team was invited to see firsthand the future. At that moment, we knew what we had to do. Our experience led us to Amazon Web Services in 2007, and since then, our entire fleet has operated exceptionally well. Today, we operate and care for a diverse group of customers who selected us because of our reputation for delivering a quality of service above all others.

Q. What are the major services offered by gotomyerp?

We offer an incredible hosting service that extends the longevity of your investment in QuickBooks, Sage, MS Dynamics, and other critical systems you depend on. We can do this because we have experts in our team that help manage, maintain and support each ERP system. This enables us to increase the value you receive while extending the investment you made in educating your staff, custom reports, third-party systems that have been supporting your operations.

When asked, we can offer system selection and implementation services along with customized solutions that fit just about any business need. Our customers depend on us to access their system every minute of every day. To that end, along with all the security that AWS provides, we have taken the extra effort to prove to our customers that we are audited as a service provider. Anyone can audit a 3rd party datacenter like AWS or Rackspace, but as of now, gotomyerp leads in this regard.

Q. What pain points do gotomyerp resolve with its services?

We remove uncertainty and provide consistency. Nearly all our customers didn't know what to expect when they started with other "providers." Then, the uninspiring support, little to no help, service outages, drops, and frustrations. Along with the increasing demands of your company which require absolute stability to your service, you may become more complex, having larger distributed teams and additional reliance on your systems more than ever before. Now you realize - they are no longer "good-enough." And the low price that enticed you before isn't worth the headaches today.

Q. Switching to an ERP solution for an enterprise can be complex. How does gotomyerp make it easy for companies to transit to a new ERP solution?

Our process is engineered to be easy. We handle nearly all the steps needed to transition you to the cloud with the assistance of their consultant or ours. We coordinate the process for an exact sequence of events that guarantees day success.

Q. Would you please explain to us about your QuickBooks Cloud Hosting Services?

We were the first company to offer cloud hosting using AWS architecture in 2007. Since then, our service has matured to the most resilient solution in the industry. Our team engineered multiple redundant servers for each customer, privately and securely. The biggest challenge for our customers had been the consistency in which they were able to use the full QuickBooks application along with the expansive third-party ecosphere.

Q. How do businesses benefit from "Sage Cloud?"

All customers experience the full benefit of their licensed products 100% guaranteed. We have certified hundreds of 3rd party applications that extend and enhance all the Sage desktop products, including Sage 50, 100, 300, 500, X3, and Sage 100CRE and 300CRE.

Customers have struggled for years deciding if moving to the cloud was the best move considering the perceived monthly cost. Yes, high-quality service providers like gotomyerp do not cut corners on security and redundancy, but that's only where the value begins. Many customers compare "a (single) server" to the multiple redundant servers provided by gotomyerp for each customer. Most consider this too much, whereas anyone who has experienced an outage will know they wish they had more. We just do it and prove that the redundancies are in place for customer assurance or for more complex customers who need to have their outside CPA firm audit the environment.

Q. How flexible is gotomyerp's Tax Software Hosting Solutions? And how does it benefit organizations?

With all the native functionality that each tax software possesses, we can deploy the solutions instantly for CPAs, Enrolled Agents, or bookkeepers' access to client information for preparation and filing requirements. By deploying in a decentralized manner, a firm can instantaneously expand and leverage talent from anywhere.

Let us know if you are planning to launch any new product or service.

We constantly work to improve ourselves and add new services. In the later part of 2021 and into 2022, we are leveraging our 20+ years of experience in consulting by helping customers select, implement and care for their most critical systems.

Meet the Co-Founder

Robert Eppele is the Co-Founder of gotomyerp. He is a strategic entrepreneur who has created multiple businesses over 20 years in various industries, including Engineering, Marketing, and Technology. This entrepreneurial experience includes three years of service with Ernst & Young/ Kenneth Leventhal CPAs as senior auditor and technology consultant. Robert has a proven track history of implementing enterprise-wide critical infrastructures, applications, and strategies that allow small, mid, and large organizations to leverage existing technologies effectively.