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Innovation Excellence Awards 2024

Hexagon IT Solutions – Bridging the Gap between Technology and Business through Customized Innovations, Cost-Efficient Solutions, and Future-Forward Strategies

Hexagon IT Solutions – Bridging the Gap between Technology and Business through Customized Innovations, Cost-Efficient Solutions, and Future-Forward Strategies

In the world of technology solutions, a familiar dilemma often surfaces—a delicate balance between custom-tailored excellence and the cost-effective efficiency of mass production. This is precisely where Hexagon IT Solutions emerges as a distinctive player, masterfully navigating the terrain to offer bespoke software solutions that are both affordable and timely.

Nestled in the vibrant city of Salt Lake City, Utah, Hexagon IT Solutions has carved a niche for itself, specializing in crafting personalized websites, mobile apps, eCommerce platforms, web applications, and more. At the heart of their offerings is a proprietary Customer Relationship Manager (CRM) platform, an exclusive and user-friendly tool designed to deliver unique business solutions while maximizing Return On Investment (ROI). With over 15 years of dedicated service, Hexagon IT Solutions has left an indelible mark on communities around the globe, establishing itself as a premier IT consulting and solutions provider.

Daks. J, Founder of Hexagon IT Solutions, spoke exclusively to CIO Bulletin about how his company stands as a trusted companion, dedicated to delivering unparalleled services and shaping the future of custom software development.

Interview Highlights

Q. Can you share the story behind the founding of Hexagon IT Solutions? What was the initial vision or mission that inspired the company's establishment?

I started Hexagon IT Solutions with a vision to bridge the gap between technology and business. We understand that small businesses lack proper knowledge and personnel to tap into the full potential of their digital assets. Our mission is to provide them with the technological tools they need to succeed by leveraging our expertise in software development. We are committed to giving our clients an edge in their market by delivering innovative, user-friendly solutions that increase efficiency and maximize their return on investment. We believe in democratizing technology so everyone can benefit from the power of digital transformation. Our commitment to excellence drives us to continuously improve our processes and stay ahead of the curve when it comes to technological advances. We strive to cultivate strong relationships with all of our clients through open communication.

Q. What were some of the key challenges or obstacles faced by Hexagon IT Solutions during its early years, and how were they overcome?

At Hexagon IT Solutions, we strive to provide affordable and cost-effective solutions that meet customer expectations. We understand the importance of budget constraints for businesses, which is why we offer flexible payment options for our services. Additionally, we can also provide a full scope of services at an agreed-upon price or on an hourly basis. Our goal is to create the most cost-effective solution that meets our clients’ needs and budget.

Q. How have the services and solutions offered by Hexagon IT Solutions evolved since its inception? Are there notable shifts in focus or strategic changes that have occurred over time?

At Hexagon IT Solutions, we believe in the power of digital marketing and the importance of staying up-to-date with the latest trends. We leverage a combination of digital marketing tactics to reach our target audience, such as SEO/SEM, website design & development, email campaigns, social media strategy & execution, content creation & distribution, and more. Our customers refer to their clients and customers abundantly. Additionally, we participate in industry events and webinars to showcase our services and gain exposure for our company. We are committed to providing the best customer service, so we make sure to keep up with recent trends in digital marketing to ensure that our customers always have the most up-to-date information about our services. We also use advertising platforms such as Google Ads, LinkedIn Ads, and more to promote our services to potential customers. Ultimately, our goal is to provide quality products and services that meet the needs of our clients while staying ahead of the competition. We are committed to providing solutions that maximize return on investment for each customer.

Q. What role does innovation play in ensuring Hexagon IT Solutions maintains its reputation for excellence in the IT consulting industry?

Innovation is a core value at Hexagon IT Solutions, and we are always striving to find new ways to provide our customers with the best solutions. We promote innovation within the company by encouraging collaboration among teams and providing resources for employees such as training and development opportunities. Additionally, we create an environment that fosters creative thinking and encourages employees to think outside of the box. We are continuously researching the latest trends in technology and market insights to stay ahead of our competitors.

Q. How does Hexagon IT Solutions approach complex problem-solving for clients, and can you share a specific success story?

Hexagon IT Solutions is committed to helping our clients address their challenges and solve their pain points. We specialize in creating customized solutions that meet the individual needs of our customers across all industries. Our expertise allows us to develop innovative products and services that help streamline processes, maximize efficiency, and improve customer experience. As technology continues to evolve, we anticipate emerging trends and challenges that could potentially affect our customers’ businesses. We are continuously striving to stay ahead of the curve and are committed to staying abreast of the latest technologies so we can provide our clients with the best solutions. Additionally, we take proactive steps to identify potential risks and develop strategies to mitigate any emerging issues. Our team of experts is equipped to handle any challenge that may arise in the future and ensure our customers receive top-notch solutions that meet their specific needs.

Q. How does Hexagon IT Solutions foster a culture of collaboration and teamwork to promote innovation?

Our long-term goals at Hexagon IT Solutions are to continue providing exceptional services and products that meet the needs of our clients. In order to achieve these goals, we strive for quality, innovation, excellence, and customer service in all aspects of our business. Additionally, we take proactive steps to stay up-to-date with the latest technologies so that our clients can take advantage of the latest trends. Our team of experts is continuously focused on developing innovative solutions and taking proactive steps to mitigate potential risks. We also leverage our strong relationships with leading industry partners to extend the capabilities of our solutions and maximize client investments. As a company, we continue to strive for excellence in all aspects of our business so that we can provide our clients with the best possible solutions for their needs.

Q. Reflecting on the company's 15-year journey, what key milestones or transformations have contributed to Hexagon IT Solutions' current standing in the industry?

We established Hexagon IT Solutions with the vision of bridging the gap between technology and business. Recognizing that small businesses often lack the knowledge and personnel to fully leverage their digital assets, our mission is to provide them with the technological tools they need to succeed, drawing on our expertise in software development.

Committed to giving our clients a competitive edge in their markets, we focus on delivering innovative, user-friendly solutions that enhance efficiency and maximize return on investment. We are dedicated to democratizing technology, ensuring that everyone can benefit from the power of digital transformation. Our commitment to excellence propels us to continually improve our processes and stay ahead of technological advances. We aim to cultivate strong relationships with all our clients through open communication.

Q. What are Hexagon IT Solutions' plans for future innovation, and are there any key focus areas or industries of interest?

We have developed a platform to support in-location advertisements using beacons, these small BLE technology responders. This technology allows us to pinpoint a customer’s location and provide them with targeted advertisements. The end user will receive ads that are tailored to their needs based on their current location and preferences. We believe this service will revolutionize the way businesses reach their customers, allowing for increased engagement and sales conversion rates. Additionally, we are also developing an analytics platform to help our clients track and measure the success of their campaigns. Our goal is to provide our clients with insights that will allow them to optimize their strategies for maximum effectiveness. We are currently in the process of testing and refining these products and hope to launch them soon.

About | Daks. J

Daks. J, the Founder of Hexagon IT Solutions, brings a wealth of experience in the technology industry and has led the company since its inception. Demonstrating a fervent commitment to innovation and effective problem-solving, Daks infuses his passion into every project he undertakes. His dedication is centered on offering customers customized solutions that cater to their specific needs, ensuring they surpass their competitors in the ever-evolving market.

Daks is unwavering in his commitment to providing reliable and cost-effective solutions, placing a strong emphasis on adaptability to meet the dynamic demands of the business landscape. Continuously striving for progress, he endeavors to develop new products and services that address the evolving needs of businesses across diverse industries. At the heart of his leadership philosophy is a focus on maintaining exceptional customer service, ensuring that Hexagon IT Solutions consistently delivers high-quality technology solutions to its clients. Daks J. stands proudly as a visionary leader, steering the company toward continued success.

“We are committed to giving our clients an edge in their market by delivering innovative, user-friendly solutions that increase efficiency and maximize their return on investment.”


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