Ellie Allseybrook: Leading Inform Billing's Evolution as a Premier Billing Platform & Client Portal with Foremost Precision and Innovation

Founded in the UK, Inform Billing is an independent billing specialist with a decade worth experience and competence backed by API driven software of award-winning quality. Recognized as a visionary innovator in complex billing systems, Inform Billing officially appeared at the market in the beginning of 2010 and has successfully found its place in Enterprise Billing. This service provided covers telecom, mobile, IT, IoT, managed print and other billing on subscription or event basis. At the moment, there are more than 300 existing clients, and the billing services for them vary from hundreds to millions of pounds a month.

Ellie Allseybrook joined Inform Billing back in 2013 gathering experiences from several sectors such as FMCG, housing, construction as well as facilities management. As an individual who is respected in the industry and has many contacts, she is in charge of building and executing company growth strategy aimed at bringing in new business and partnerships while marketing Inform Billing and its products to new markets.

All-in-One Billing Business Process for Businesses

Eclipse NG is an all-in-one web-based invoicing program that simplifies the invoicing process making it short and easy for clients, while at the same time ensuring maximization of time and revenue. Conversely, the system is tailored to allow a great deal of flexibility in meeting the needs of different customers.

In spite of the fact that Inform Billing has roots in the telecommunications industry, their award-winning software is hyper-specialized and can be used for a variety of consumption-, subscription- and event-based billing situations. Find out how they can be used to build a great and marketable product that involves commercial offerings, benefits and advantages that depend on the end-user!

Total Web Application

Eclipse NG is built as an ergonomic tool with every possible facet taken into consideration. More than ten years into development, inform billing knows the journeys of users and how they choose to use billing solutions and hence simple operation is achieved even in complex systems.

The main advantages are:

• All billing functions are available via the online platform
• Provision for implementation of flexible working and business continuity measures
• Multi-page views ensure information is always at hand
• Several users are able to upload and rate data while engaged in other tasks

Since immediately assumed the form of cloud application, Eclipse NG can be utilized from any adequate web browser without any downloading. Inform billing restricts access to the application on its servers; thus enabling users to change their details from the office, house, or anywhere else. Many users can work at the same time and on similar materials without disturbing one another.

Based on the previous versions’ adequate component flexibility, in 2017, Eclipse NG has been completely re-engineered and launched on a new platform, continuously increasing the channel partners’ margins. Their proven and dependable system is reliable and has been in use by partners who invoice hundreds of thousands of pounds worth of product and service every month.

Quick call & Charge Importing

Eclipse NG shortens the period of time to earn imports mind-bogglingly by eliminating any delays in acquiring several million carrier CDRs. The key ones are:

• CDR and SDR collection is done automatically
• Daily importation of data is automated
• Data Importing does not hinder the working of Eclipse NG
• Users are informed when data importing is done
• On demand ‘wizards’ for corrective action on errors

Eclipse NG receives call and message traffic from different vendors and processes it in house, rates it, and bills the customers. If the supplier allows, CDR daily importation can be programmed to at the most convenient times so that there are no efficiency losses.

The onscreen ‘wizards’ are also capable of resolving the problems in question. After the relevant revisions are made in the system, all previously inputted and marked calls as well as charging calculations are adjusted automatically, which makes the bill run process very easy.

Eclipse NG is built in a way that enables maximum output especially in concurrent operations. For example, call importing can be executed in the background while other activities, like booking a report or entering charges, are running. Furthermore, the system can notify a user when the import is completed or even send an email to that effect.

Accurate Rating & Verification

The dynamic pricing engine allows any number of commercial offerings to be created without the risk of billing errors. Modern aids for protection of revenue exists so that normally both talking time and value of calls will be matched with the supplier’s invoice value thus there is no loss or overcharge.

• Rating schemas that may be used are not limited to those predefined
• Control and administration of both recurrent as well as one-off payments.
• Simple pro-rata charging

With powerful revenue management features of Eclipse NG comes a robust vision of the rating engine, in which the system allows for default ‘x’ percent markup on calls, ‘x’ percent markup on different types of calls or different pence per minute rates per every call. The rates include minimum call charge, peak, off peak, and weekend rates as well as staggered and connection charge rates. BU also has flexibility in platform bundling solutions.

Rules are set up to determine that base prices for certain clients will be increased therefore rates for every order don’t have to be reworked for every client. Number mapping is a feature that enhances the billing by adding consistency onto the billing even in cases where the supplier data does not meet the client particulars.

Ellie Allseybrook, Business Development Director

“Drive revenue growth, increase operational effectiveness, and maximize customer satisfaction with effective billing solutions. Inform Billing is a powerful choice of billing partner”