A leading managed service provider delivering managed business security, network connectivity, UCaaS, and business intelligence solutions to distributed enterprises: Interface Systems

As hackers get smarter, the need to protect your digital assets and network devices is even greater. While providing IT security can be expensive affair, a significant breach costs an organization far more. Large breaches can jeopardize the health of a small business. During or after an incident, IT security teams can follow an incident response plan as a risk management tool to gain control of the situation. Robust IT security protects the organization’s ability to function. It enables the safe operation of applications implemented on the organization’s IT systems. It protects the data the organization collects and uses. It safeguards the technology the organization uses. In an increasingly interconnected and digital environment, information is exposed to a growing number of risks.

Threats such as malicious code, computer hacking and denial-of-service attacks have become more common, ambitious and sophisticated. This has made it harder for organizations to implement and maintain appropriate defenses. Interface Systems is a leading managed service provider delivering managed business security, network connectivity, UCaaS, and business intelligence solutions to distributed enterprises. Interface improves security, streamline connectivity, optimize operations and reduce IT costs, maximizing ROI for the nation’s top brands. Interface helps the nation’s leading enterprises maximize ROI by offering a turnkey solution suite designed to secure people and assets, provide seamless network connectivity, improve collaboration and gain business insights. The company’s goal is to deliver a superior customer experience, and Interface strives to achieve it by providing responsive and customized services.

Secure and transform your distributed enterprise with Interface’s best-in-class managed services, comprehensively bundled or specifically customized for your unique business needs. With unparalleled scalability, reliability, and a superior customer experience, the company enables you to simplify operations and reduce costs.

Consolidation & Cost Savings: Consolidate from multiple providers to one partner. Eliminate hidden costs and surprises with a flat monthly rate per location and a single invoice for network, voice, asset protection, and business intelligence.

Comprehensive End-to-End Security: Improve your security posture with Interface’s secure network with unified threat management, interactive video surveillance solutions, PCI compliance, and our intrusion alarm systems.

Proactive Management and Servicing: Rely on Interface to completely project manage your entire solution, implement a seamless deployment strategy, and proactively manage and support your services.

Simplified Operations: Minimize vendor management and rely on Interface to source, manage, support and optimize your network and loss prevention needs so you can focus on realizing your growth goals.

With the spike in home delivery, increasing demand for non-discretionary goods, and the need to redeploy employees to serve customers outside the walls of the store, retail chains are realizing that legacy connectivity, communication and security solutions are acting as bottlenecks to this transformation. With Interface, retail chains can expect to work with a team of retail domain experts who understand your business, IT and security transformation needs. Interface’s interactive remote video monitoring solution is designed to give all your stores a 24X7 security coverage. In addition to video, Interface’s solution includes 2-ways audio connection between every one of your stores and Interface’s award-winning command and control centers. The company’s remote intervention specialists can see, listen and directly talk to your employees before triggering any action

• Remote virtual tours to proactively secure your branches
• Unscheduled voice-downs to defuse potential security threats
• Virtual escorts for store opening, closing and cash runs
• Video verified alarms to minimize false alarm penalties and give relevant information to law enforcement

The Interface Personal Protection Monitoring solution will give your employees in thinly staffed stores, those handling cash as well as lone workers in high-risk locations instant access to trained remote security professionals who have complete situation awareness to take immediate action to defuse the situation or call law enforcement. Managed access control systems gives retail stores a centralized, cloud-based access control system for all your stores and secure valuable inventory. In addition, adding and revoking access credentials is a breeze to manage temporary workers as well as high employee turnover. Elevate the protection of your facilities, staff and customers to the next level by using Interface’s next generation of intrusion alarm systems fully monitored by Interface security experts in Command & Control Centers. Interface’s secure, efficient and cost-effective solutions can be customized to meet your compliance requirements.

Simplify operations and transform your business

Retail: The Interface suite of solutions spanning managed business security, managed network services, unified communications and business intelligence can help retail chains revamp operations faster to meet changing consumer behavior.

Restaurant: The Interface suite of managed solutions are designed to help restaurant chains improve their operating margins by unifying security, network and communications, offering greater flexibility to deliver new services and reducing costs by consolidating services with a single, monthly, flat-rate invoice.

Hospitality: hospitality chains are facing serious challenges that include a combination of low occupancy rates due to the economic downturn and pandemic-related travel restrictions, increased demand for following strict cleanliness and hygiene protocols and safety concerns for lone workers and guests. The Interface suite of solutions for hospitality chains is designed to help tackle these challenges by unifying security, network, and communications and reducing costs with a single, monthly, flat-rate invoice.

“Our goal is to deliver a superior customer experience, and we strive to achieve it by providing responsive and customized services.”

Banking and Financial Services: With the Interface managed services solution stack, banks and financial services companies with retail presence no longer have to deal with disconnected solutions and manage multiple vendors with conflicting interests. Secure branch communication with wired and wireless connectivity, employee safety monitoring and security solutions, cloud-based voice and collaboration platform, and operational intelligence can help minimize cash loss, improve productivity, and ensure compliance.

Cannabis: The Interface suite of managed services offers the legalized marijuana industry the speed and the flexibility they need to rapidly secure new retail outlets, upgrade employee safety, monitor operational SOPs, and roll out networking and communication solutions with a focus on proactively complying with diverse federal, state, county, and city regulations.

Make sense of data gathered from video cameras, IoT devices, point of sale systems, network data, and security events to identify compliance gaps, improve employee productivity, ensure operations or safety compliance, and deliver outstanding customer experience. The Interface Video Analytics solution can transform your camera systems into a business intelligence tool to gather actionable data on customer behavior, product interactions, and retail or branch office design to maximize employee productivity and improve customer experience. With video analytics, retail chains, restaurants, retail financial services companies, and cannabis operators can grow revenues and maximize profitability.

Meet the leader behind the success of Interface Systems

Brent Duncan was promoted as the Interface’s Chief Executive Officer in May 2022. He previously served as the company’s President & COO and Chief Revenue Officer. Brent has more than 20 years of experience leading start-up and established managed service organizations. Prior to Interface, Brent served at NTT as SVP of Sales and Marketing.

“With our proven managed services implementation model, consolidated flat-rate, monthly invoice, and a relentless focus on customer success, Interface maximizes ROI for distributed, consumer-facing enterprises"