50 Best Companies to Watch 2021
With automation becoming an integral part of our life, tech has evolved to make business and life easier. In this highly competitive environment staying ahead technically boosts a company's productivity, reputation, and profits. Helping companies reach their potential, Kiran Smart is a top IT Company in Kuwait and the first humanoid robot solutions and services company in Kuwait, having existence in multiple locations, providing IT services to business and home users. It also offers industry-standard integrated solutions, IT consulting, maintenance, and other IT solutions. We interviewed Mohammed Mubin Mallick, the Founder, and CEO of Kiran Smart, to know more about the products and services offered. Here are a few excerpts of the interview:
Q. Why did you start a humanoid robot company?
"Robot was not only my DREAM, but it is my PASSION." However, I started the company with IT solutions and services. Later I diversified to Digital Transformation, and now I am into Robotics and Artificial Intelligence. The first reason to start the Humanoid Robot Company is that it was my dream from childhood, and the second is that Robots are the future. I am working on my project called "ROBOT2050," which will reach every home, just like how we have smartphones with us. Lastly to create the job for people and help the humanity with our robots.
Q. Tell us about the perks of using your customized Computer Networking Solution and System Integration solution?
"Customization or Customize" is the favorite word for most customers. We tell our customers not to worry about the challenges of requirements because the solutions we provide will be customized according to their requirements and requests. Therefore we build those solutions by combining different products which are economical and fulfilling the requirement. When I was doing my MBA (Cardiff University) 2003, I had a case study on Michael Dell, how he built DELL Company, and his strategy to get the market and the customer. The concept was straightforward, that is, customization.
Q. You have always been great in whatever you do. How do you maintain consistency?
First of all, I love what I do. I put my love in my work and any project I take, which helps me achieve it successfully. Maintaining consistency is possible only if it has been habituated in life. I am an ex-student of a Missionary school from India ( Kolkata ) called St. Thomas Boys School. I have been trained so well by the teachers whether we talk about studies, sports, or extra-curricular activities throughout the year for eight years. However, to maintain consistency, there are many things that we need to sacrifice and compromise.
Q. How has your vision helped you reach global brand recognition?
Vision should have the real meaning which is doable in life. We focus on the real pain of customers, which is locally and globally. Many companies in Kuwait have branch offices in other countries, or international companies having branch offices in Kuwait. We serve them with our most innovative solutions and services that attract them to have our services in other locations, they exist, which helped us become a global brand. At the same time, I make an effort to meet the multinational brand in different platforms to introduce our offers. Other vendors offer us to sell their solution locally, which helps us be recognized globally.
Q. What falls under rental services? Brief us about each one.
For rental services which we only serve the local market with robots, Digital Screens and interactive touch screens, touch tables, interactive walls, and floors, LED furniture, IT Equipments, LED Presentation screens, and event lightings.
Robots: We provide interactive humanoid and service robots for events and other occasions, which can be for corporate or personal. At present, robots are the crowd puller. Therefore, everyone loves to have it for their event to use it as a marketing tool.
Digital Screen: We provide different sizes and models of interactive touch screens and non-touch screens for corporate events only, which are used for marketing or presentation by the customers.
LED Furniture: LED furniture is mostly used in a personal home party event. These LED furniture are colorful and can create the light theme at the party.
The rest of the items are used for all corporate events.
Q. How are disinfection robots efficient and safe?
There are two types of disinfection robots we have. One is the UVC Disinfection robot with 6 to 8 UVC lights used to disinfect the area and the environment. As per the LAB test and medical research, UVC light is the No.1 enemy of the pathogen. Therefore its efficiency is 99.99% when it comes to killing bacteria, viruses, and germs. Our UVC disinfection robot has played a significant role during COVID 19 pandemic to save the human.
The other model we have is the Dry Mist Disinfection robot which can be used even in the crowd or while humans are present. The liquid which will be used as disinfectant liquid must be approved by the Ministry of Health for the health safety of the people. These robots are autonomous and do not collide as they have obstacle sensors and can be scheduled for disinfection time.
Q. Elaborate about your vast experience and technical know-how of the robots.
I came across a robot in my life was 2018 GITEX in Dubai. When I saw the robot, I literally became so curious that I wanted to know what all it can do. Then I decided to have this robot and add it up in my product portfolio in the company. From 2018, my deep research started on different robots and interaction and meeting with different robot manufacturers worldwide. I started acquiring the robots to understand their technical factors and what services we can provide to the market with our robots.
Our company signed up with many Robotics companies and manufacturers worldwide to be the most innovative robotics Technology Company in Kuwait and GCC. Having the robots with us helped us understand the hardware parts and the software parts. So in a robot, there are three parts involved: 1st is hardware, 2nd is the RoS ( Robot Operating System ), and 3rd is the program, which can be customized for each customer depending upon their requirement.
Q. In what way do you protect organizations from ongoing security threats?
There are many cyber threats in the present situation, and to handle this, we have a cybersecurity solution in place to protect our corporate network. We have deployed a network firewall, UTM device on the network, and WAN side security. We also have Anti-spam, Anti-Malware, Anti-Phishing, and user device security solutions to protect the individual system from hackers or any cyber-attack.
Q. What is your customer base? How loyal are your customers?
We are not limited with our customer base as we have kept the attitude of our staff straightforward, saying YES to all because our solutions are customized. So if you see the industry, we are very strong in the hospitality industry, Education, Banking, Healthcare, Entertainment, Transportation, Telecom, Oil & Gas, and Govt. Our bond and relationships are so strong with the customer due to our innovative solutions; we always get the first call for any request and requirement that falls under our domain to serve them.
About the CEO
Mohammed Mubin Mallick is the CEO and Founder of Kiran Smart in Kuwait. He is an innovator of Humanoid Robot Services and the Founder of Mi-Robots Company registered in India. Mubin holds a Master's Degree MBA from Cardiff University, UK. Mubin also has vast experience starting from manufacturing unit in LG., Sony, with expertise in the distribution channel management for Asian ethnic's garments in Wales (Cardiff – UK).
He founded Kiran Smart as an IT company to serve the market with cost-effective solutions without compromising on the quality and then took it to the next level by partnering with major IT companies worldwide. Recently Mohammed Mubin Mallick has been awarded as "the Most Admired Global Indians 2020".