December Edition 2021
People are the power supply needed to get the most out of your technology investment. Since every organization has a different skill set, D&A provides custom training on the specific areas that pertain to your organization's needs.
D&A is a Canada-based business management consulting firm providing expertise in Sage accounting and business management (ERP) software solutions for small to medium businesses. It was founded in 1993 to help these businesses become more productive with the help of computerized accounting solutions and its expertise. Back then, implementing a system was a one person job. Today, although the scope of the work and the product capabilities have changed, D&A mission remains unchanged.
As a progressive company, D&A recognized early on that the new generation accounting system would expand to become a complete business management system, capable of managing all aspects of your business. It would allow the information to flow from the front office areas of the business to the back office accounting system so that re-keying would be unnecessary and information would be available to all those that required it. D&A recognized that to support this type of technically complex, increasingly mission critical system would require extensive knowledge. Hence, the company set out to create a team of Accounting, Business and IT professionals whose sole focus would be the sale, implementation, training and support of these systems.
Today, D&A's team of consultants supports over 400 companies from a wide range of industries and sizes in their quest for better information management and automation.
D&A serves clients in all parts of Canada with a local focus on Ottawa, Gatineau, Cornwall, Hawkesbury, Alexandria, Pembroke, Renfrew, Arnprior, Brockville, Smith Falls, Morrisburg, Ottawa, Prescott, Perth, Kemptville and all of Eastern Ontario and Western Quebec.
D&A | Synopsis
Consulting: One of the areas where D&A’s clients get the most value is the company’s experience in evaluating an organization's current business systems and processes, and recommending validated solutions designed to increase efficiency and business performance. These performance improvements are the result of the better business control that these systems offer.
Implementation: Another valuable service D&A offers is software implementation. The company’s team of implementation consultants has years of experience in converting data from legacy systems and migrating current processes to new systems in a timely manner. D&A’s dedicated Project Manager controls the implementation process using its Operation Excellence© methodology, designed from best practices to manage stakeholder expectations and ensure results are delivered on time and on budget.
Training: People are the power supply needed to get the most out of your technology investment. Since every organization has a different skill set, D&A provides custom training on the specific areas that pertain to your organization's needs.
Technical Support: Having your system down costs money. D&A provides the ongoing software support to ensure that your downtime is minimized. The company’s Project Manager is the gateway to its expert resources, ensuring that urgent situations are given priority. D&A also strives to have more than one consultant involved in implementations to improve its familiarity with your system. In addition, the company offers Help Desk Service Plans for Sage 300 to assist your Sage users with questions and first level support.
Development: The real power of a business management system lies in getting the reports you need to better manage your organization. D&A can work with you to create custom reports using the widely-used Crystal Reports design engine or the newer Sage 300 Intelligence tool. The company’s solutions offer flexible architecture that enables it to develop custom macros and other applications to simplify and automate your business processes.
Accounting & Enterprise Resource Planning (ERP): Sage accounting solutions now go from on-premise to hybrid cloud to pure cloud. The Sage Business Cloud is the one and only business management solution companies will ever need throughout their business journey from start-up to scale-up to global enterprise at every stage of their growth.
Human Resources (HR) & Human Capital Management (HCM): HR solutions are key to gaining control of your information and streamlining your staff requirements while improving service to your employees and government compliance. Is your company still running spreadsheets to manage your HR information? There is a better way!
Professional Services Automation: Professional services automation (PSA) is software designed to assist professionals, such as lawyers, auditors, IT consultants and other professionals, with project management and resource management for client projects. Project management, time & billing, and reporting are some of the areas managed by PSA software. These features are often integrated with accounting, Customer Relationship Management (CRM) systems and payroll systems in order to improve efficiency of overall operations.
Warehouse Management (WMS) & Automation: When your warehouse is operating at peak efficiency, there’s a domino effect that can be felt all the way through your enterprise. Your warehouse employees are empowered and encouraged by their increased productivity and control of inventory. Your customers notice the quality of your service and are impressed by your quick and accurate order fulfillment. And you? With loyal employees and customers and total control over your costs, processes, and inventory, you’re in a better position than ever to take your business to the next level of success. To get the domino effect working for you, start with a powerful, feature-rich warehouse management system that integrates with your Sage 300 ERP accounting system.
There are other products the company offers, including Point of Sale (POS)/ Mobile Sales, Service & Maintenance Management, Electronic Data Interchange (EDI), Fixed Asset Management, Budgeting & Planning, Document Management, Automation & Workflow, Payment Processing, Cloud-Based Apps & Services, Customer Relationship Management (CRM), Association Management, Payroll, Distribution Management, Manufacturing, Project & Job Costing, eCommerce, Business Intelligence & Reporting (BI), AP Automation, Check & Form Printing Solutions, and Other Development Partner Products.
Nicole Despatie, CA | Owner & President
Nicole Despatie has been implementing computerized accounting solutions since they made the jump from mainframe computers to the PC in the 80's. After her initial training as a Chartered Accountant (CA), Nicole served at several large accounting firms including Deloitte & Touche. During this time, she was called upon to assess the computerized accounting needs of clients and then recommend and implement solutions that would help them to become more efficient and profitable. In 1993, she founded D&A to continue serving this need. Since then, the quality, dependability and affordability of Sage 300 solutions (formerly Accpac) have increased and so has her list of clients, initially developed solely through the referrals of her satisfied clients. In addition to the Sage 300 Accounting modules, Nicole is also certified in Sage HRMS and Sage CRM and has experience with many third party applications designed to integrate with Sage 300.