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50 Innovators of the Year 2022

Your #1 SAP Partner for innovation with Cloud migration automation and SAP monitoring: Managecore

Your #1 SAP Partner for innovation with Cloud migration automation and SAP monitoring: Managecore

In the digital world we live in, SAP is one of the most widely used ERP tools. SAP contains hundreds of fully integrated modules covering nearly every business management aspect. Using the software creates a centralized system for businesses, enabling every department to share and access data to create a conducive work environment for every employee. For a business to utilize its SAP investment to the fullest, it is highly advisable to use an SAP partner’s services. Basically, an SAP partner will act as a consultant or systems integrator providing strategic business consulting, solution integration, system design, and project implementation of SAP solutions.

Globally there are various SAP partners delivering excellent services, but Managecore stands out from the rest. Managecore is a certified SAP Partner and the leading provider of SAP Technical Managed Services. Utilizing highly skilled engineers and industry leading technology, Managecore is providing intelligent solutions for the enterprise customer. Managecore is also a recognized leader in SAP HANA transformations, Cloud solutions and Basis managed services. As your business changes, so must your partners. Flexibility and adaptability are imperative to achieving corporate growth. Customers are choosing Managecore because of its high-touch support approach and operational transparency to increase efficiency while controlling cost. Customers stay with Managecore because the company cares about the relationship.

In conversation with the Key Executives of Managecore,

Q. How has innovation made you think and work better since day one of your establishment?

Yes, innovation has been at the heart of Managecore’s operations and how we deliver the best in SAP and IT managed services. “We founded Managecore specifically out of a desire to restore accountability in the IT industry and put customers back at the center of everything that we do. The best way we know to push back is to lead by example,” said Managecore’s President Frank Powell.

Managecore’s two most innovative service offerings that are unmatched in the industry are:

Managecore Watchdog – The client portal that automates basis tasks and Cloud tasks. Unlike other MSPs, Managecore gives our clients full access to their systems in a single pane of glass via Watchdog’s fully transparent capabilities. “Watchdog is a deeply customer-centric solution and is the backbone of Managecore’s service model: a cloud-based monitoring solution that integrates with your SAP environment to give you full visibility into your own IT landscape. We believe that full transparency provides more efficient long-term SAP and IT managed services support,” said Managecore Chief Technology Officer Nick Miletich.

CloudLINK - Migration automation. As an extension of Managecore’s SAP migrations services, offer ManagecoremG, CloudLINK powers Cloud migrations by deploying a unique set of tools that automates your Cloud migration to ensure 100% success.

Migration Automation Delievers:

  • Rapid Cloud Migrations
  • Limited Downtime
  • Full monitoring from project start to steady state
  • No Business Impact
  • Optimization of SAP in new Cloud environment
  • Fully automated Cloud builds including network and infrastructure; while being tailored to your requirements
  • Tried and True process to minimize human error or deviations
  • Best practices and standards followed to ensure consistently architected outcome
  • Automated through entire process - Cloud Foundation through Migration

Q. It could be said that innovation has a crucial role to play in a company’s success and Managecore is one among the innovators. What is your say in this?

Being at the forefront of the SAP, IT, and Cloud industry has been a key to Managecore’s rapid growth and led to our 100% customer success.

Q. Setting up a business and enduring in the changing world itself is a challenging process; Managecore goes a step ahead and makes other companies visible. How is Watchdog helpful for this cause?

Managecore leaned on an SAP industry veteran staff – of well-established executive leaders and senior consultants that are dual-trained in SAP and Cloud to deliver the best services to SAP customers.

Watchdog is extremely important in this cause as it helps automate SAP basis and Cloud tasks. It also helps provide proactive customer support so we can prevent an issue before it happens. Our proactive service approach goes above and beyond by providing predictive analysis of your IT systems to always keep them running at peak performance before issues arise. The ManagecoreAi solution takes our role as your trusted advisor beyond any other MSP. Leveraging the Managecore Watchdog platform, our team performs an intelligent analysis of your systems that allows us to make critical observations that are then presented with proactive recommendations via an executive review.

“Before Watchdog, we needed to log into our PI server for a snapshot of time, and we only had a report once each week. Now we have a tool to display real-time status continually throughout the day along with our full history of data. It’s extremely useful—a great tool to monitor our SAP channels within a live system.” Christian Gaden, SAP Project Manager for New England BioLabs.

Watchdog capabilities:

  • Real-time SLA (Service Level Reporting)
  • Customized to each client -each customer has a secure login
  • Complete visibility to your system status
  • Entire portal –searchable, reportable, trackable
  • Intuitive user interface—all information within a few clicks
  • Project Tracking – best practice outlines
  • Automated monitoring of cloud usage to optimize resource spend
  • Full integration with Public Cloud managed services

Q. How is Managecore a different kind of company in managed services market?

Managecore was purpose-built to provide the very best in technical managed services for SAP customers. Including building and delivering the best Cloud architecture that can optimally support running complex high, performing SAP environments. And was created Managecore was purpose-built to provide the very best in technical managed services for SAP customers. Including building and delivering the best Cloud architecture that can optimally support running complex high, performing SAP environments. And was created to disrupt the Managed Services industry by putting the customer back in the middle of everything we do.

Q. How has your services served your customers best?

Our Cloud migration automation leads to zero risk and guarantees successful Cloud migration projects. Watchdog’s full transparency leads to 100% customer satisfaction.

Q. Where do you envision the company in a few years?

Managecore will be at the top of the MSP industry, as we are the best at what we do. Most recently, Managecore was awarded Google Cloud Partner of the Year for SAP. We envision Managecore to always be at the forefront of technology.

Meet the leader behind the success of Managecore

Managecore President - Frank Powell is an experienced Information Technology executive that excels in high-level strategic and operational guidance to help manage and grow businesses. With almost 30 years of experience in IT and over 20 of those years specifically in SAP, his thought leadership on industry trends, process improvement and best practices at SAP events, conferences and educational webinars are invaluable assets for companies.

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