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OryxAlign: Delivering Critical Technology Services to Property, Construction and Data Center Sectors

OryxAlign: Delivering Critical Technology Services to Property, Construction and Data Center Sectors

Founded in 2006, OryxAlign is a well-established and successful managed IT services provider (MSP) with a clear sense of purpose and a vibrant culture. It plans, designs and enables the procurement, implementation, protection and management of a wide range of modern technologies through an earned and trusted partnership with its clients across the UK and European mainland.

Its IT support, infrastructure management and cyber security services are delivered 24x7x365 by committed, certified and personable global delivery teams from established offices across the UK and the Far East. The company enables its clients to be operationally efficient by successfully embracing their digital transformation journey.

The importance of technology, as a business enabler, grew exponentially in 2020 as organizations swiftly restructured their operations to support remote working, whilst simultaneously maintaining and improving the flexibility and resilience of their IT platforms.

In a post-COVID world, rapid digital transformation will be key to survival and many organizations will be propelled into the ‘Data Age.’ In this era, organizations will have to evolve from a traditional mindset of tactical IT to a longer-term outlook, best delivered through strategic managed service partnerships.

Working with Accsys

Accsys Technologies is a high-performance manufacturing business, combining chemistry, technology and ingenuity to make sustainable, durable and stable wood-based building material. As a fast-growing business with a purpose, Accsys comprises of a global workforce spread across London, Hull, Dallas and Arnhem, as well as having products on every continent.

Due to rapid growth and expansion of the Accsys operation, they recognized their need for a more mature and reliable IT function that could not only deliver a 24x7x365 support and infrastructure management solution, but also successfully implement business critical change and transformation projects. Due to the depth and breadth of technical capability and the partner centric approach OryxAlign were selected as the new strategic IT services partners.

"Accsys are a strategic client with whom we have an excellent relationship, track record of service delivery and infrastructure availability. We are fully committed to supporting them with their growth ambitions," said Carl Henriksen, CEO of OryxAlign.

Part of the on-boarding project was to build a new cloud platform for Accsys and migrate their current infrastructure from the previous providers data centre to OryxAlign’s OryxCloud Platform. Due to the extent of the infrastructure to be migrated, the project needed to be meticulously planned and executed, which it was.

Through the technology services partnership, Accsys had immediate access to OryxAlign’s 24x7x365 Service Desk & NOC, and expert attention focussed on the support, management & monitoring of their global IT infrastructure. The provision of these services improved user productivity and ensured critical infrastructure was kept available at all times. Over the course of the last 4 years, OryxAlign have delivered various change and transformational projects, some of these are summarised below.

  • Hardware Refresh and Introduction of Microsoft Office 365 and Teams. End-user compute devices were replaced with improved specification and Windows 7 was replaced with a Windows 10 implementation. In-line with the project to replace the hardware the introduction of Office 365 and Microsoft Teams was recommended to Accsys to improve end user IT experience and productivity. Microsoft Teams is now widely used on a daily basis and is the corporate collaboration platform of choice.
  • Network Infrastructure Refresh. A new network infrastructure was introduced to one of the Accsys sites. This included the installation of new firewalls, switching, wireless access points and Server infrastructure, which integrated with their existing domain and DFS system. The project ran to plan, on budget and budget and was executed successfully.
  • Interim IT Manager cover. In addition to the managed IT service Accsys has also benefitted from interim IT Manager cover. After their Head of IT moved on to other ventures, OryxAlign provided an acting internal IT Manager, based on-site in the London Office for 3 days a week. It wouldn’t have been an efficient use of the companies time and resources to bring in a contractor and train them up for a short period of time. The IT Manager supported, maintained and delivered many projects and transformations with the support of the wider OryxAlign team over the course of 7 months. One of the many key achievements of the interim IT Manager role was the successful execution and delivery of the London Office relocation. They also supported the hiring process of a permanent leader, including writing the job scope and sitting in on interviews.

OryxAlign is a company that has invested significantly in its sustainability and operational efficiency. This means embracing the right, proven enterprise platforms to support its day-to-day operations, and ensuring that it keeps abreast of those key IT trend to remain competitive, such as digital transformation. 

Being smart in its remote monitoring management, embracing automation, turning business data into business intelligence and being slick in its HR management are just some of key themes where OryxAlign will continue to invest.

About the Leader

Carl Henriksen, Founder & CEO

With over 20 years commercial experience in the international IT services sector, Carl Henriksen is now CEO of the well-established, thriving, UK based MSP, OryxAlign.

His early career in sub-Saharan Africa exposed him to the technical challenges of IT engineering and support where he quickly learned the importance of delivering excellent service, underpinned by a valued supply chain that operated efficiently. Promotion to technical operations director was swift, which then saw Carl responsible for a national IT strategy to support a large portfolio of major FMCG retailers.

He has built OryxAlign into a most successful, multi-million pound managed technology service provider with a large, diverse, growing and loyal client base. Carl has a deep domain understanding of the MSP market, the technologies and trends that drive and shape that market, how to develop and execute successful strategies to protect existing market share, position the business for growth, and pursue new opportunities.

"Its IT support, infrastructure management and cyber security services are delivered 24x7x365 by committed, certified and personable global delivery teams from established offices across the UK and the Far East."


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