Our mission is to improve lives through innovative property technology solutions: Genea

For generations, in order to document financial accounts, write down audit/inspection reports, tenant demands and assignments, property managers often use paper, graphs, and email. It doesn’t affect what business you are in nowadays, the technology you use will have an impact on efficiency and profit. Real estate transactions have improved in organization and simplicity of implementation as new innovations and technology have indeed been released into the market. In order to monitor their properties, buildings, and daily operations, property managers and companies are now using Property Management Software.

Genea was built on a foundation of listening to and serving its commercial real estate customer’s needs starting with its flagship Overtime HVAC product. Over the years, Genea has earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove its value to them every day. The firm’s clients depend on them to develop value-added technology solutions to solve other pain points in their operations. Genea has grown its product portfolio to serve the complex and expanding needs of property teams.

As Genea continues to grow, they’re committed to providing solutions that leverage property technology to solve industry problems. The company continues to provide the highest possible level of customer service and support to property teams and tenants, so it can continue to be the industry standard for CRE technology solutions.

Genea is here for you 24/7

Genea’s team of experts is here to help you through every aspect of property management. Not only through 24/7/365 dedicated customer support, but through its exhaustive information resources.

• 99% Customer Retention
• 24/7/365 Support
• 75 Net Promoter Score
• 75,000 Satisfied Users

How is Genea different?

Genea’s unique, cloud-based solution to the problems faced in managing Overtime HVAC requests is a major reason why Genea is proud to boast a 99% customer retention rate. But it’s not the only reason. Genea’s customer support team is here for you 24 hours a day, 7 days a week, 365 days a year; committed to assisting you when you need us most. That’s the Genea Difference.

Automated access control for modern buildings

Improve Tenant Experience: Allow tenants to self-manage their employees’ access to the base building, parking garage and other access points. No more waiting days for a manually provisioned card!

Save Time and Money: Empowering tenants to add and remove users’ saves property teams hundreds of hours per year, reducing the time and cost associated with access control.

Increase Security: No longer wait months to remove your tenant’s former employees. Self-service and automated user controls ensures only the right people have access to your building.

Cloud-based access control

Genea access control has transformed cloud-based security management. The firm offers tenants a mobile-first, modern solution, while minimizing the costs. 

Automate Manual Processes: Slash admin times on user credentialing with automated integrations to identity management solutions like Okta, Active Directory, OneLogin and Google Workspace.

Manage Multiple Locations: A single, unified cloud solution makes remote management of physical access to multiple facilities and offices as seamless as possible.

Simplify Compliance: One simple system of record across individual or multiple facilities helps ensure adherence to SOC, PCI, HIIPA, and ISO compliance standards.

Overtime HVAC

Genea’s cloud-based Overtime HVAC platform fully automates HVAC services and billing for tenants and property management teams. The firm’s system eliminates manual work and takes the guesswork out of billing, all while using your existing hardware and building management system.

Built exclusively for property management teams: Genea’s  mobile-first, cloud-based system provides tenants with a simple, intuitive way to submit after-hours HVAC and lighting requests directly from their smartphones. Property management teams receive and fulfill those requests through an automated system that then generates billing, all without lifting a finger. Save even more energy and money in your buildings by having tenants go “on-demand” with their HVAC requests. It’s just that easy.

Created for savings: By automating your Overtime HVAC requests system, you remove inefficiencies that lead to wasted energy and lost revenue. Manual management can mean mistakes in billing; Genea’s software captures all potential revenue leakage while also guaranteeing that equipment is only running when it needs to be, helping you strive for sustainability.

Now billing is made simple: Genea’s Overtime HVAC software is built for the complexities of the modern property tech environment. The organization’s software accounts for the language and terms of lease agreements, and lets tenants approve of charges upon submission of requests. Then, invoices are generated in an easy-to-understand, fully audited format. This transparency eliminates disputes and lawsuits over billing.

Eases submeter billing

Genea’s cloud-based, automated submeter billing software works with your existing networked and non-networked meters to streamline the submeter reading and billing process. Ditch the clipboards and spreadsheets and take the guesswork out of submetering once and for all.

Cut Out Costly Billing Mistakes

Manual submeter reading is subject to human error. By automating readings and generating billing based on the multipliers and complex formulas of your building management system, you eliminate avoidable mistakes that can mean lost revenue and disputes with tenants.

Bring Your Own Meters

Genea’s software can be integrated with the meters you already have for all utility types (electric, water, etc), whether they’re networked or non-networked. Eliminate expensive installation costs and set up your system in a matter of days so you don’t miss a billing cycle. The company’s innovative, cloud-based system maximizes the efficiency of the tools you already use, which means savings you can pass along to your tenants.

Solutions that you can easily rely on

Commercial real estate: Genea’s family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Modernize commercial access control systems, automate Overtime HVAC requests, and streamline submeter billing, all without replacing your existing hardware. Genea host of cloud-based, automated product solutions are built to cut costs, reduce admin times, and maximize the tenant experience.

Upgrading enterprise access control: Genea’s completely cloud-based enterprise access control system is built for the security and convenience of tenants and administrators alike. Through simple integrations into the tools and hardware you already use, its system provides a mobile-first experience that cuts countless man hours and operating costs.

Works with your existing hardware: Genea’s access control system works with your existing controllers and readers, which cuts down on steep hardware and installation costs, allowing you to invest that money where it matters: building your business. And, because Genea’s access control is completely cloud-based, you’re not locked into long-term software commitments.

There are more reasons to fall in love with Genea

Customizable Access Management

Through the intuitive platform, you’re able to assign roles and restrictions to specific employees, managing and customizing the doors they can enter, and at which times.

Built For All Doors

Genea’s system is made for all doors and access points. Whether you’re managing access on a front entrance, a garage gate, an elevator, or something else entirely, it has got you covered.

Maximizing Security

Genea’s system puts security at the forefront, providing best-in-class protocols. The platform encrypts all data at the transport layer, which keeps any sensitive information locked down.

Genea boosts your existing technology

Works with most existing hardware: Whether you’re updating your access control, automating your overtime HVAC requests, or streamlining your Submeter Billing, Genea’s software works with most existing hardware already in place. Save time and money on expensive installation fees and make what you currently have work to the best of its ability.

Automating Manual Processes: By removing manual billing and encouraging transparency, you eliminate the divide between tenant and property management teams. This open line of communication, coupled with detailed, visible recordkeeping eliminates disputes and potential lawsuits while ensuring that bills are honored equitably and honestly on both sides. Finally, you can make your submeter billback process less painful.

Honest, Accurate Billing: Genea’s system eliminates manual work and takes the guesswork out of billing, all while using your existing hardware and energy management system. Its systems monitor your properties constantly, transmitting vital information to maximize tenant satisfaction and remove human error. Through automation, you’re also given easy-to-understand, fully audited records for intelligent management.

Genea’s cloud-based access control covers it all

Genea’s Cloud-Based Access Control system reduces operating costs while increasing security, all while providing a modern user experience. Its access control software works with most existing non-proprietary hardware saving the expense of ripping and replacing. Automate adding and removing users while granting user and visitor access with their smartphone for next-level convenience and a touchless experience.

Michael Wong, CEO

“We’ll continue to provide the highest possible level of customer service and support to property teams and tenants, so we can continue to be the industry standard for CRE technology solutions.”

“Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product.”

“Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams.”