Panamax - Reinventing Fintech and Telecom Technology

Fintech companies are seeing significant growth over the past decade. Their range of offerings and customers are expanding as they target the pain points that clients experience with traditional banks. Panamax Inc. is a global leader in developing Fintech and Telecom Solutions for digital financial transactions, switching, billing, fraud management, and revenue assurance to help banks, financial institutions, telecom operators, MNOs, MVNOs, and more. Mr. Bankim Brahmbhatt, the Chairman of the company, founded it in 2001. Headquartered in New York, USA, the company has successfully carved its position in the financial and telecom technology sectors. We had an interview with him to get detailed insights into the products and services offered by Panamax. Here are a few excerpts of the interview.

What does your MobiFin Elite digital financial solution facilitate? How is it a secure solution?

MobiFin Elite is our flagship Digital Financial Platform supporting banks and financial firms to create solutions suitable for the constantly evolving financial market. It addresses the most critical needs of a financial setup - security, scalability, and omni-channel presence. Built on a true microservice architecture, MobiFin Elite facilitates a wide range of business use cases that help customers achieve a comprehensive digital financial experience without compromising data security. The solution supports flexible deployment and is deployable on-premises, on the cloud, or in a hybrid format.

MobiFin Elite allows banks, telecom operators, financial institutions, aggregators, and merchants to establish their digital payment network with best-in-class security. It ensures user-friendly cross-channel identity verification and efficient fraud management based on 256-bits Elliptic Curve Cryptography, a secured algorithm for complete data privacy.

Shed light on your Network Switching Solutions.

The Network Switching Solutions (NSS) by Panamax cater to the switching and routing needs of global telecom operators, service providers, carriers, MNOS, and MVNOs. They help companies unlock new opportunities at various market levels and segments to expand their businesses and effectively monetize telecom. Our NSS products suite includes iMax, a Class-4 Softswitch, and Bridge2Call, an Enterprise Retail Class-5 Switch. They enable telecom players to achieve financial and operational excellence through Unified Communications, VoBB, IP Telephony, Switching, and Conferencing solutions.

iMax – This Class-4 Softswitch provides prepaid credit management, call routing network management, policy management, billing, monitoring, intelligent firewall, SIP, and H.323 handling functionalities. iMax helps businesses optimize  their prepaid/postpaid VoIP business and enables businesses to buy and sell routes.

Bridge2Call – The Enterprise Class-5 Softswitch is designed to help ISPs, ITSPs, MNOs, and MVNOs to build, customize, and launch their VoIP solutions. This integrated enterprise communication solution can effectively handle voice, data, video, and mobility, allowing service providers to deliver unified communication services to their end customers via voice or over IP.

What are your telecom solutions? Explain in detail.

Apart from the Network Switching Solutions, we offer some more carefully crafted products to help telecom companies automate their processes, simplify billing, manage fraud, and prevent revenue leakages.

Revenue Management – Our state-of-the-art Revenue Management platform offers a range of professional services for billing, rate & policy management, deal & dispute management, order management, and more. The network and service agility of BillCall, our robust telecom billing solution, Fraud Management, and Revenue Assurance platforms allows customers to accelerate their time to market new products and services.

Monitoring Solutions – Our Telecom Traffic Monitoring and Revenue Verification Solution is meant to empower regulators with actionable insights into operators’ national and international traffic.

It helps them keep a check on telecom fraud by addressing various issues like SIM-boxing, under-declaration of traffic, and unfavorable collection cycles and payment terms. This non-intrusive platform efficiently collects data from all operators and generates comprehensive monitoring and tax reports for added convenience.

How customer value management is customer-friendly?

Our Customer Value Management (CVM) platform manages the end-to-end customer lifecycle. It is the perfect way to gauge customer satisfaction and allows businesses to collect data through its analytics-driven engagement platform. The CVM solution includes Campaign Manager, a platform dedicated to helping telecom operators, banks, fintech companies, and other financial institutions to drive the adoption of digital financial services quickly. This service allows companies to acquire new customers, retain the existing ones and build a loyal client base.

What services do you offer under system integration?

IT infrastructure is the core component of businesses that must be managed to ensure smooth functioning of the organizations. Our services like Solutions Designing, Process Transformation, Program Management, Analytics, Business Intelligence, Business Strategy, and Change Management help businesses overcome the most complex problems and optimize their workflows. We specialize in integrating legacy systems with new solutions for the optimization of available resources.

How do you help businesses build a responsive, scalable, and secure financial ecosystem?

Our MobiFin Elite platform is a scalable digital financial solution, perfect for developing an innovative financial ecosystem suitable for the continually changing financial landscape. Financial service providers can leverage our platform’s advanced architecture to build a personalized hub capable of delivering all essential digital financial services to their end customers. As we mentioned before, MobiFin’s advanced security is due to the industry-leading ECC 256-bits algorithm, and the scalability is ensured through a no-code low-code platform based on Software Service Building Blocks. Its true microservice architecture enables horizontal and vertical stability, and the open API framework makes integration with third-party applications a breeze. MobiFin Elite’s cloud-enabled multitenant system, non-blocking architecture, customizable modules, and innovative technology come together to develop a responsive financial ecosystem.

Explicate the BillCall Interconnect solution.

BillCall telecom billing solution has been developed to help telecom operators manage prepaid & postpaid roaming, voice & SMS interconnect services, rate & policy management, deal & dispute management, and order management, among other things. Providing a complete suite of reconciliation and settlement features, our solution leverages telecom service providers’ existing infrastructure to deliver enhanced services. BillCall integrates with any third-party telecommunication switch, accounting software, and CRM. Our solution is the go-to option for several telecom service providers worldwide for its ability to boost productivity and reduce the impact on their telecom resources.

Meet the Chairman

Mr. Bankim Brahmbhatt is the Chairman of Panamax Inc. He is one of the most recognized telecom industry leaders. Mr. Brahmbhatt has successfully established some of the biggest fintech and telecom brands in the market today with his extensive experience of over three decades in the telecom and fintech domains. With his foresightedness, leadership, and business acumen, he has led the Bankai Group of companies and built it into a brand that is a preferred choice of most leading organizations today. As a seasoned leader in this competitive industry, Mr. Brahmbhatt has worked relentlessly with multidisciplinary teams to identify, develop, and launch new products. He continues to craft cohesive solutions for evolving market demands.

“We acclaim Panamax Inc. and its product MobiFin Elite for its proven credentials, flexibility, and adaptability. The technical expertise and business exposure of professionals at Panamax contributed to our business and our company’s overall augmentation,” Frederik Eijkman, CEO, Pesa Transact Limited.