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10 Inspiring Leaders 2021

Luke Kervin and Travis Schneider, Co-founders of PatientPop are spearheading the organization with their enormous experience and workforce diversity

Luke Kervin and Travis Schneider, Co-founders of PatientPop are spearheading the organization with their enormous experience and workforce diversity

Most healthcare providers and practice owners tend to associate practice growth with patient acquisition. While that makes sense, there is no one-size-fits-all approach to what defines practice growth — different practices need to “grow” in different ways based on their competitive landscape, specialty, reimbursement mix, revenue gaps, and other aspects of their business. Many private practices have strong acquisition needs; others have to make gains with their retention and referrals; nearly all need a more efficient, automated office workflow. Determining your practice’s business focus is the key to funneling your resources most effectively. Improving any of these elements will help improve the overall success of the practice.

PatientPop is the only all-in-one practice growth solution. By enhancing and automating each touchpoint in the patient journey — from first impression online to digital booking to post-visit follow-up — PatientPop makes it easy for healthcare providers to attract more patients, manage online reputation, modernize the patient experience, and automate the front office. They are a fast-growing healthcare technology startup in the heart of Silicon Beach. The company only hires the best candidates, and make sure they stick around by providing a fun environment, desirable benefits, generous PTO, and more.

“We have an incredible team at PatientPop, focused on innovation and a mission to improve healthcare.”

Next-Generation Practice Growth Services Offered

Social Media: Elevate your practice with a powerful combination of engaging social media posts, relevant blog content, and paid advertising — customized for you. Patient Pop help you grow your social media audiences by polishing your profiles, and delivering a steady stream of original posts, along with sponsored content to the most impactful social media channels. Its content team creates custom blog posts for your website that engage visitors, improve your search results, and position you as an industry thought leader in your market.

Online scheduling: PatientPop universal scheduling is conveniently available on 50+ sites including, Google, Yelp, Facebook, and many more! Experience the benefits when patients can book an appointment online directly from these sites. Its online patient booking system makes it simple for staff to view and confirm appointment requests. Users can experience a more efficient way of booking appointments using far less time. It Integrates with widely used scheduling systems so patients can see availability in real-time. Attract new patients, drive patient retention, and reduce administrative burden for staff.

Marketing campaigns: Acquiring new patients can be five times costlier than retaining existing patients. That’s why it’s important to keep your existing patients engaged and booking future appointments with marketing campaigns, which can be created, sent, and monitored, directly from the Practice Portal. Retain your patients for life with targeted email marketing campaigns. PatientPop marketing campaigns enables you to easily create beautiful emails to announce your practice’s events, promotions, seasonal messages, and more.

Practice growth dashboard: Easily track essential performance metrics at a glance with the PatientPop practice growth dashboard. Get everything from search result rankings and reputation insights, to the number of newly scheduled appointments in real time. From a single portal, get full transparency into your practice performance, and see the value PatientPop delivers. Well-organized and easy to understand, the dashboard summarizes key metrics related to your practice growth.

Reduce late appointments, no-shows, and cancellations: For each scheduled appointment, its service sends strategically timed automated appointment reminders by email or text message. Stop manually confirming appointments and start experiencing an all-new efficiency for your front office. It enhances every digital touchpoint along the patient journey with the leading all-in-one practice growth solution. Send weekly patient surveys from your Practice Portal to patients who book over the phone or in person to boost your online reputation. Users can sign in to your Practice Portal frequently to action incoming appointment requests, check on performance metrics, and see “What’s new.”

PatientPop| Leadership

Luke Kervin is the Co-founder and Co-CEO of PatientPop. Luke oversees all aspects of strategy, operations, and product development at PatientPop. The company is the third successful business venture for Luke. Prior to co-founding PatientPop, he co-founded and was the president of ShopNation, and was also the first executive hire at StarBrand Media. Luke holds a business degree specializing in commerce and finance from the University of Toronto.

Travis Schneider is the Co-founder & Co-CEO of PatientPop. Travis oversees all aspects of strategy, sales, and business development at PatientPop. Before co-founding the company, Travis co-founded and served as the CEO of ShopNation. He also co-founded and served as the CEO of StarBrand Media. Travis holds an Honors degree in Business and Economics from Wilfrid Laurier University. He is also a two-time recipient of the KPMG Enterprise Entrepreneur Award.

“The front door of the practice has moved online and PatientPop is the leader in helping practices transition.”

“With a focus on continuous innovation, PatientPop offers the first all-in-one practice growth platform that's HIPAA-compliant, delivers measurable improvements, and proven to grow your practice.”


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