The world is changing with the changing technology landscape. Businesses now have to keep themselves up-to-date with the latest developments. As some businesses move ahead of their competitors by adopting the latest in the tech scene, others are working on integrating the latest too.
Medical practices too now need to keep up with the pace of innovation to attract more patients, manage their online reputation and to modernize the patient experience amongst other things. Founded in 2014, PatientPop is helping practices achieve exactly this.
PatientPop is additionally automating front office, and integrating the most widely used EMRs to help practices grow. With its expertise and service, PatientPop is making it easier for practices to attract more patients, retain more of them and to promote themselves better online. The company has been directly responsible for over 936 million Google impressions, 20 million appointment requests and 1.3 million positive testimonials.
A Case Study
A nationally recognized and double board-certified physician, Dr. Bela Pandit is known for her leading-edge care for all types of foot and ankle issues. But her multi-location podiatry/ medspa practice was suffering when it came to marketing. There were no performance metrics available to track ROI and pretty much nothing integrated with her practice management system.
She picked PatientPop to help out. With PatientPop onboard, her practice connected patients through search engine optimization (SEO), an enhanced website, and online scheduling. All of the practice’s growth efforts came together into a single platform.
The results were astounding. As the number of appointments increased by 155%, the number of new patients increased by 128%, and the practice saw a 1,496% return on investment. This meant that the changes brought upon by PatientPop improved the practice’s online reputation significantly.
Happy with the results, Dr. Pandit says, “Patients are able to make appointments online […] I know who’s coming from the website, and if they’ve read reviews […] it changes the game for our practice.”
Poised to continue growth
Their service has attracted many recent recognitions including being named in Entrepreneur magazine’s list of the best entrepreneurial companies in America, #35 on Deloitte’s Fast 500 for the fastest growing technology companies and #125 on Inc. 500 list.
PatientPop began in 2014 with just three employees on board and in a short time, has grown to a family of over 500. The company has big targets for the upcoming year and is poised to continue on its upward trajectory.
Late last year, the company welcomed Nick Bellomo as the new Chief Financial Officer who has previously served as the CFO of AOL and Tastemade. He was instrumental in doubling of annual revenue at AOL Platforms and the 50% compound annual growth rate of Tastemade’s organic revenue. His experience is going to help PatientPop do well as the company begins its new year.
Meet the co-Chiefs!
Luke Kervin, CEO and Co-Founder
PatientPop is Luke’s third successful business venture. Earlier, he was the President of ShopNation, and also the first executive hire at StarBrand Media. He has also served Meredith Corporation as the General Manager and Vice President. He holds a business degree in Commerce and Finance from the University of Toronto.
"We have an incredible team at PatientPop, focused on innovation and a mission to improve healthcare."
Travis Schneider, CEO and Co-Founder
Prior to PatientPop, he co-founded and was the CEO of ShopNation. He also co-founded StarBrand Media and served the company as its CEO. He holds an Honors degree in Business and Economics from the Wilfrid Laurier University. He has won the KPMG Enterprise Entrepreneur Award twice.
"The front door of the practice has moved online and PatientPop is the leader in helping practices transition."
"[...]they (PatientPop) build out your website, they handle your local listings….they handle your online presence, they handle your online reputation, they handle your online booking & scheduling — it’s a really remarkable platform." – Dr. Kambiz Silani, Optometrist, Beverly Hills, CA
"Having PatientPop, and knowing that patients can conveniently request appointments, puts me at ease." – Dr. Erick Lukman
"In our first year with PatientPop, we have seen incredible results… and the customer service team is always promptly responsive and helpful.” – Dr. Justin Klein
"Reviews make a big impact, increasing our visibility online. I hear from patients all the time, ‘I saw your online reviews, and they were the reason I chose you." – Dr. Angela Willis
-PatientPop was listed #125 on Inc.500 list
-The company was named as the 3rd Best Entrepreneurial Company by Entrepreneur Magazine
-At the Consumer World Awards 2019, PatientPop was recognized as the Company of the Year
-Was listed #35 on Deloitte Fast 500 in 2019
"With a focus on continuous innovation, PatientPop offers the first all-in-one practice growth platform that’s HIPAA-compliant, delivers measurable improvements, and is proven to grow your practice."