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March Special Edition 2023

ProHance – A workforce productivity & desktop analytics company, providing real-time visibility into your operations

ProHance – A workforce productivity & desktop analytics company, providing real-time visibility into your operations

Workforce analytics is a combination of software and methodology that applies statistical models to worker-related data, allowing enterprise leaders to optimize human resource management (HRM). The technology has grown more sophisticated in recent years, with the analysis it produces going beyond hiring and adjusting department structures to include whether such moves provide a return on investment (ROI) for the organization's bottom line. Workforce analytics software falls under the broad umbrella of people analytics -- also known as HR analytics. While the terms are sometimes used interchangeably, people analytics is a broad term that refers to all aspects of acquiring and managing employees, while workforce analytics is often more narrowly focused on workforce-planning issues. As with many aspects of HR, the ideas behind workforce analytics have shifted greatly as a result of technological innovation that offers far more insight into employee data. In that respect, modern workforce analytics digs deeper, wields more influence and presents itself more visually than previous incarnations. Such next-gen features allow HR departments to provide information that executives may have never considered before, which in turn leads to greater potential to prove ROI on human capital management (HCM) decisions, such as hiring and labor planning.

ProHance is a comprehensive cloud-based enterprise workforce analytics solution that optimizes workforce performance and processes. ProHance’s robust, intelligent analytics engine combined with its process automation capabilities drive measurable business outcomes, improve decision making, enable continuous improvement and boost employee engagement. ProHance is used by leading Shared Services, BPO, KPO, and IT Services organizations across the globe.

Providing Businesses with Industry-Leading Workforce Analytics Tools

Work time module: It empowers clients in the smooth deployment of ProHance and subsequently accelerating benefits realization on their investment by providing bespoke consulting services driven by robust advanced data analytics.  It provides the analytics and key insights for the organization to manage the new- age hybrid workforce. The activity dashboard offers summary of work time metrics and provides options to drill down at various hierarchy levels. It Provides complete work pattern analysis across teams, processes and locations with consolidated availability of hybrid workforce and automated time sheet and schedule adherence for individuals. It offers a robust workflow tool which can help improve prioritization, allocation, and real management of business-related tasks; and empowers enterprises to improve the resource allocation. It provides visibility on utilization of Infrastructure (Seats, Hardware and Software), thereby reducing overall capital and operational costs.

Time Management: Leverage the power of employee efficiency measurement or employee tracking software to maximize employee productivity, performance, efficiency, and satisfaction. These specialized tools facilitate a balanced work/life balance for employees while also helping you save resources such as money or time. Gain a better understanding of your team’s performance with advanced workforce analytics and productivity software. Streamline project assignment, management, time tracking and more for increased overall efficiency in the workplace. Time measurement software offers a range of benefits, from enhancing team productivity to giving employees the opportunity to take ownership of their workload. When every employee knows exactly what is expected and when it needs to be completed, tasks can quickly become achievable goals! Accurate time tracking makes sure that any inefficiency or wastages are simple for managers to spot – allowing them to keep an eye on how long each individual task takes and how many breaks staff members need throughout their day.

Employee Productivity Tracking: Hybrid working is characterized by the work-from-home initiatives introduced by many employers in 2020 as a response to COVID-19. Many employers continue to support hybrid working to elevate the employee experience through flexible working options. However, hybrid working is not without its challenges – but the work-from-home phenomenon is widely expected to continue. In general, employee productivity tracking software promotes visibility and transparency by allowing you to measure the amount of time spent on each activity and on the entire project. But understanding employee productivity has become more important than ever as companies continue adjusting to a workforce and economy that are changing quickly. Just merely ticking off the number of hours an employee puts in is not what is needed – all good managers understand that it is also imperative to track the quality of the tasks as well in real-time. With the new functionalities that employee efficiency analysis software offers, it is possible to measure the qualitative status of each task performed. This arms managers with statistics and hard facts to further chart, track and evaluate the appropriate productivity analytics and plan the working patterns of employees. Numerous studies conducted over the past decade have demonstrated a direct link between employee engagement and productivity. Employee disengagement dramatically reduces productivity. A recent Gallup study indicates that disengaged workers are at least 18% less productive and 15% less profitable to their employers. Contrarily, companies with high employee engagement levels report 22% better production levels and hence higher profitability.

An employee productivity tracking software and time tracking tool must include robust analytics and reporting features. Managers can receive a complete analysis of each employee’s project and its progress and how much time it took to complete each task. It’s crucial for successful teams to receive regular performance reports so that both employees and leaders can make effective decisions. With ProHance's daily task updates, the team have an accurate overview of goals achieved as well as project-specific insights – enabling maximum progress on each endeavor.

About | Ankur Dhingra

Ankur is the Chief Executive Officer of ProHance which is a FutureIP Labs portfolio company. ProHance is an enterprise SaaS operations management platform that unlocks the value of human capital and digital investments for enterprises. ProHance is leveraged by 170,000+ users in 120+ enterprises across 21 countries.

Prior to this Ankur has over 19 years of professional experience in companies like General Electric, Genpact and American Express.

"ProHance offers best-in-market analytics with real-time view combined with customizable smart reporting & dashboards. Enables organizations to become more agile and achieve operating goals."


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