‘We are a one-stop-shop for all of our customers’ logistics needs’: André Corbert, CEO of STT Logistics Group

Any successful company leader understands the critical nature of well-organized logistics. They recognize that delivering frictionless logistics is critical to meeting consumer needs and surpassing the competition. Once a business has a firm grasp of its customers’ expectations, it must devise a plan for achieving them through the use of logistics. In business, success in logistics translates to increased efficiencies, lower costs, higher production rates, better inventory control, smarter use of warehouse space, increased customer and supplier satisfaction, and an improved customer experience. Without efficient logistics, a business cannot win the war on profitability.

Founded in 2015 by the visionary leader André Corbert, STT Logistics Group is one such Miami-based transportation, logistics, supply chain, and storage solutions provider, offering industry-leading logistics services to a diverse range of clients, including construction companies, oil and gas companies,  manufacturers, distributors, and more. STT Logistics Group’s commitment to excellence is reflected in its extraordinary customer satisfaction, which is reflected in the many positive online reviews they constantly receive. According to the company’s CEO, Mr. Corbert, STT Logistics Group, success can be attributed to its unwavering commitment to customer service.

André Corbert, CEO of STT Logistics Group, spoke exclusively to CIO Bulletin about how his company is offering its clients the most reliable transportation and logistics experience.

The rise of STT Logistics Groups

“We have been operating since September 5th, 2015. We started at the time as a vehicle transportation brokerage, moving cars, bikes, and SUVs. However, in 2016, one of the customers we moved a vehicle for, happened to be a manager at an oil drilling company in Texas. He asked if we could move 13 pieces of equipment, which included some tractors and excavation equipment. Although we had no clue how to do it, we said yes and figured the rest out later. Needless to say, we managed to do an excellent job for them, and that opened the door for us to get into heavy equipment transportation,” said André Corbert.

“We have 11,477 carrier companies affiliated with us under contract and a database of over 400,000 carrier companies with different capabilities to suit our customers’ needs.”

STT Logistics Groups: Focusing on providing peace of mind to customers

STT Logistics Group has made it its goal to create strong relationships with the carriers. The company provides peace of mind while offering personalized solutions for all its customers’ logistics needs.

“We are a one-stop-shop for all of our customers’ logistics needs, focusing on providing peace of mind to our customers. We offer a wide variety of services, including land transportation, railroad freight services, airfreight services, overseas shipping, storage facilities, a network of mechanics, permits, and escorts for over-dimensional loads, a network of customs agents, and more.”

“We will go out of our way to find the right solution to fit our customer’s specific needs. We understand that every customer and every load is different and has different needs, which is why we don’t offer ‘one size fits all’ solutions but rather personalized solutions. Additionally, we have 11,477 carrier companies affiliated with us under contract and a database of over 400,000 carrier companies with different capabilities to suit our customer’s needs,” added André Corbert.

Team of experts taking on challenges head-on

It has been a very interesting path for the founder, André Corbert. When he started the company, he had a clear vision of what he wanted to accomplish; however, he did not have all the knowledge necessary to do so. This is the reason why Corbert believes so much in constant growth and development, not just for himself but for everyone on his team. “I believe that you should surround yourself with people who complement your weaknesses. That is why Stelios Vergitsis, the Vice President of our company, has been such an important member of the team. He had a great vision for what needed to be tweaked in the company to accelerate its growth. Stelios implemented new departments and procedures to increase customer satisfaction and retain customers. A great proof of the excellent customer experience they provide is the over 80 positive reviews online they receive every month.”

Customer-centric Approach

“As our mission statement states, we are a company dedicated to the growth of our associates, focusing on meeting and exceeding our customers’ expectations and their experience working with us.”

“And we don’t just talk the talk; we actually walk the walk. We do this by providing training every day in the company as well as different tools for development. We also get involved with the personal, professional, and financial goals of our team members to understand what they want to achieve, what motivates them, and provide a clear path to reach them and a well-defined career plan within the company,” extols Stelios Vergitsis.

Road Map

“We expect a 300% growth in the team size and a 1,000% increase in the number of satisfied customers. This last one is a metric that we keep a very tight record of,” concludes André Corbert.

“We understand every customer and every load is different and has different needs, which is why we don’t offer “one size fits all” solutions but rather personalized solutions.”