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November Edition 2020

TierPoint: We Meet You Where You Are

TierPoint: We Meet You Where You Are

Data center infrastructure solutions, comprising servers, storage, networking, management and services enable a data center’s security, agility and economic efficiency to support any workload. A great company known for delivering these solutions is St. Louis, MO-based TierPoint.

TierPoint has over 40 data centers in over 20 U.S. markets. The company also has 8 multi-tenant cloud pods, connected by a coast-to-coast network. Led from the front by the telecom luminary Jerry Kent, TierPoint has a highly experienced leadership team. The Missouri-based company offers a comprehensive solution portfolio of private, multitenant, managed hyperscale, and hybrid cloud, plus colocation, disaster recovery, security, and other managed IT services. It serves thousands of clients ranging from the public to private sectors, from small businesses to Fortune 500 enterprises.

Security-First Approach

Security must be a top priority in any IT company or business that relies on IT. But IT security is dynamic and cybersecurity expertise of the IT professionals is limited. A small IT security failure can cause a data breach or downtime. Hence, in a way a business relies heavily on a great security plan.

TierPoint with its security-first approach helps its clients stay ahead of external and internal IT threats. All of the data center facilities by TierPoint meet the industry security standards. They are built on the foundation of physical security with checkpoints, gates, fences, 24x7x365 on-site personnel, badge/photo ID access, biometric access screening, secure cages and full-building video capture.

The company’s solutions ranging from OS management to cloud are designed to put security first. All the solutions are based on Center of Internet Security (CIS) best practices. TierPoint’s data centers are audited under SSAE 18 SOC 1, SOC 2, HIPAA and PCI DSS v3.2.

Attracting Investments

Established in 2010, TierPoint is a company that has become well-known in the IT circles for its data center and cloud solutions at the edge of the internet. The company has been different to others in the space as it primarily focuses on markets that are not traditional internet hubs. In 2019, it was rumored that TierPoint was interested in a large chunk of investment to expand in markets including Kansas, Nebraska, Missouri, and Oklahoma.

Early this year, St. Louis, MO-based company attracted an handsome investment of $320 million from a consortium of new and old investors including Argo Infrastructure Partners, Wafra, and Macquarie Capital Principal Finance, Cequel III, Ontario Teachers’ Pension Plan, RedBird Capital Partners, The Stephens Group, and Thompson Street Capital Partners. Citi and DH acted as the financial advisors in the equity transactions. TierPoint attracting such big investments is a testament to investor confidence in the company’s capabilities and future vision. “TierPoint is well positioned for robust growth that will allow the company to expand its market-leading position and capitalize on the tailwinds supporting the data center industry,” says Fawaz Al-Mubaraki, CEO of investment firm Wafra.

The Leader Upfront

Jerald L. Kent, Chairman and CEO

Jerald is an entrepreneur and an expert in the field of telecommunications and technology. Before taking on the role of TierPoint’s CEO, he was the company’s chairman. He also serves as the CEO of a technology management company, Cequel III. He began his career at Arthur Andersen in 1979 as a CPA.  

He was named as the Executive of the Year in 2011 by Multichannel News. He was inducted in the Broadcasting & Cable Hall of Fame and received the cable industry’s Distinguished Vanguard Award for Leadership in 2012. In 2013, he was named CED Magazine’s co-person of the year, with Suddenlink CTO Terry Cordova, and in 2014, Jerry was inducted into The Cable Center Hall of Fame.

He is on the board of trustees and executive committee for his alma mater, Washington University. He is Vice Chairman of The Magic House/St. Louis Children’s Museum Board. He is also a member of the Board of Directors for the St. Louis Zoo and Chairman of the St. Louis Zoological Park Subdistrict Commission.

Clients Speak

“We’ve been able to build great relationships with TierPoint. They go above and beyond, providing that next level of support that others don’t. Everyone is very responsive to our needs, to the point that it sometimes feels like we have a support team dedicated just to us.” – Kat Shenoy, President and CEO, E-SoftSys

“As our needs changed, the old system just didn’t work for us anymore. We needed a total reboot: that’s what TierPoint’s hyperconverged, hybrid cloud did for us.” – Greg Bugaj, Chief Information Officer, RMS

“Whenever we talk to potential clients, they always ask about data security, physical security, power and data circuit redundancy, and the systems we have to ensure that their data and equipment are safe. Once we take them through a tour of TierPoint’s data center, you can see them start to relax.” – Dr. Alan Jurim, Director of Digital Dentistry, Touro College of Dental Medicine

“Secure by design, our IT solutions are built for peace of mind. With state-of-the-art physical and network security measures that include multi-factor authentication and encryption, we deliver proactive protection.”

“Wherever you are, we’re there to help you along your journey. With a vast network of data centers, cloud pods, and IT experts we deliver customized solutions that help you grow today, tomorrow and in the years to come.”

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