30 Most Influential Companies of the Year 2020
Today’s Current Telecommunications Industry Situation
Technology and Communications are transforming at a rapid pace within the Telecommunications Industry. Today’s business communication platforms must have the flexibility and agility to meet the demands of current and future business environments. Triton Networks continues to build on its existing integration with traditional network and internet access services to meet the ongoing demands and challenges companies are encountering on an ever-increasing basis.
Triton delivers vital business changing solutions driven by their strong focus to their customer’s ever evolving needs. This focus continues to excel Triton’s innovation driven approach to providing their customers with the best available solutions and services in the industry. Triton has a vast array of service provider options across North America that they aggregate into a single customer solution, providing one invoice with simple billing and a proactive care group that monitors a customer’s network 24 hours a day, seven days a week, 365 days a year. Combine this with their ability to provide various network options from dedicated internet to MPLS and SD-WAN as well as Fixed wireless and mobility options, Triton can seamlessly deliver a multitude of available network options in today’s marketplace.
Triton’s discovery process incorporates a balanced business approach listening to customer’s statements around roadblocks, issues and needs not only for today but also considering future growth opportunities, long-term business plans and market strategy. It is important to get multiple views of a customer’s business, taking into consideration each potential problem, issue, or roadblock in designing the right solution for the customer.
“Triton has virtually no geographic boundaries or product restrictions which allows us to deliver a higher level of flexibility along with agility,” says Triton CEO Robert House. “We have a multitude of options available to our customers whereas most providers have one solution and try to force it into an enterprise regardless whether it is the right solution or not.”
Need to be Flexible for Digital Transformation
Successful companies stay flexible in order to adapt to different technology platforms and utilize a variety of tools and services. With the rapid advancement of technologies, if companies are not able to make ongoing adjustments, they will be left behind. The imperative becomes to create the culture, environment, and structure to move quickly as technology continues to develop. Having the right digital transformation plan in place is essential to creating the right communications platform for future growth. Transformation does not have to be an all or nothing situation. Digital transformation is a long-term process, and the key is an environment structured for continuous innovation.
“One of the biggest obstacles of any transformation is information,” states Ron Lovern, Triton Networks Vice President Sales and Marketing. “Providing customers with valuable insight to the right information allows business leaders to make intelligent decisions. It’s about being able to connect technology and customers in such a way as to fully develop the business strategy and convey a complete picture.”
Tools and Technologies for Data Migration
Today, the major dilemma for businesses is the presence of too much information, i.e., too many data points. A combination of artificial intelligence, machine learning, and data analytics can provide successful transformation approaches for customers. Triton is focused on delivering the right solutions to meet the demands of the evolving business environment.
Triton’s basic communications framework maximizes resources and technology, provides network agility and scalability, while allowing for end to end security, control, visibility, and network management.
Basic Business Class Internet and Voice services must be able to easily integrate into a secure and seamless business communication platform. Triton has created an ecosystem of providers and partners to provide a leading-edge communications stack that is sophisticated and secure. By delivering an integrations platform that connects powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications like Google®, Microsoft®, Salesforce® and more – Triton is actively driving higher productivity and increasing customer retention at no heavy cost to the end user.
Trends and Services on the Cloud
The future of cloud computing is centered around a more mobile workforce. On-the-go mobile applications are the right solutions for the on-demand generations. Open source applications and microservice architecture enable agility and innovation, while hybrid and multi-cloud solutions enhance flexibility for organizations. Triton has actively pursued the highest level of service provider options while developing the right solutions for the growing demands of today’s business environment, including security, mobility, and an integrated communications platform. Integrated chat, SMS, video conferencing, screen sharing, file sharing and backup extends reach and facilitates increased collaboration. Triton’s Integrated Communications Platform makes for a more productive workforce, creating more flexibility in a secure work environment that is accessible from anywhere, anytime and on any device
As your organization embraces the cloud, the number of web applications in your IT environment quickly adds up—and can quickly overwhelm your ability to ensure security, manage costs and maintain control. Triton provides a secure cloud environment where an employee can log in one time to gain access to all their collaboration and web applications. This includes business apps, social media sites, cloud-based collaboration platforms and more.
A Complete Communications Framework
Triton is an experienced Telecommunications and Managed Service Provider with the ability to provide for a complete communications framework, creating the ability for organizations to stay in sync and on the same page through real time monitoring and analytics. Triton eliminates the typical lack of network visibility, multi-vendor management, and unpredictable third-party costs by providing an end to end view and complete management of the communications stack. By design, Triton is able to deliver any Telecommunications solution available in today’s marketplace, while considering the potential future demands of individual businesses.
Communication services have evolved rapidly in recent years and technology continues to converge. Traditional businesses have been forced to adopt IP, mobile, cloud and social media services into their traditional communication platforms. Whether in the office or remote, Triton can seamlessly integrate customer communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around employee’s needs and workstyles.
Triton designs powerful, secure, flexible, and highly scalable voice, data, internet, and integrated communication services for businesses nationwide. Their comprehensive suite of integrated voice, data, network, and cloud computing solutions are designed to keep productivity moving, enhance operational performance, and improve the bottom line.
Their proven approach of “high touch” personal customer care enables Triton to deliver the right solution and resolve issues much faster than their competitors. Triton is focused on dedicating resources and all of their efforts towards providing the highest level of customer care.
“Triton has dedicated a tremendous amount of effort and resources in developing an interactive back office,” House emphasizes. “Our approach to customer care streamlines the trouble ticketing process by having proactive measures in place and a staff that has familiarity with our customers’ services. This approach allows the Triton team to focus on trouble ticket resolution, eliminating customer frustration and escalation issues. We have established a customer centric business culture where the Triton staff truly believes that they are an extension of our customers’ staff and approach issues with the same customer mentality of urgency.”
A Developing Future for Triton
Triton has always been a forward-thinking Telecommunications company. Their proven approach of “high touch” personal customer care enables Triton to consistently deliver the best available solutions and care to their customers. This approach is what drives Triton to continually innovate and develop solutions built around the current market as well as future business needs. They continue to research the market and develop partnerships and solutions built around their customer’s needs.
Triton is focused on delivering the right solution for evolving business demands. This is achieved by the process of evaluating existing services and listening to their customers’ goals and future needs. All of this is taken into consideration when designing the right customer solution that is also affordable and quite often exceeds customer expectations. They are focused on consistently delivering “Best of Breed” reliability and providing proven innovations to any size company to improve overall business and network efficiencies. Triton’s future, to state it simply, is built around their current and future customers’ needs.
“We are a true Managed Service Provider with a full-service Communications Platform, connected to regional and global carriers, ISPs, and cloud providers, adding end-to-end value, and eliminating unnecessary costs. Businesses that switch to Triton stay with Triton.”
"Triton Networks gives you a single point of contact, a single consolidated bill and speedy response to any problem you encounter."