Veriswitch Solutions – Combatting Telecom Fraud Head-On and Revolutionizing VoIP Security with SmartShield™

“Our innovative switch technology, commitment to scalability, and dedication to customer satisfaction position us as a key player in shaping the future of Internet communications.”

 Veriswitch Solutions, founded in 2008, has emerged as a prominent hosted softswitch provider, leveraging extensive expertise gained from active involvement in the carrier industry’s wholesale and retail sectors. The platform, a result of years of technological innovation, receives acclaim for its user-friendly interface and sophisticated features, positioning itself as a highly esteemed offering in the current market.

What sets Veriswitch apart is an unwavering commitment to technological advancement and investment in network infrastructure. This dedication is evident in the continuous integration of new features, expanded capacity, and improved performance. Beyond the conventional softswitch, the platform embodies an integrated carrier management system, reflecting a design philosophy centered around providing maximum business control with minimal effort.

In an exclusive interview with CIO Bulletin, Umberto Mautone and Michael Hiron, Co-founders of Veriswitch Solutions, shed light on how their company is empowering clients to confidently navigate the dynamic telecom landscape.

Interview Highlights

Q. Can you provide a brief overview of Veriswitch Solutions and its core focus in the VoIP industry?

Veriswitch Solutions is a prominent player in the VoIP industry, known for its innovative switch technology and comprehensive solutions. The company’s core focus revolves around providing an advanced, easy-to-use hosted switching and carrier management platform. The platform offers a range of services and features aimed at making carrier operations a breeze. Veriswitch has established itself as a leader by delivering user-friendly and intuitive solutions that cater to the evolving needs of the telecommunications sector.

Q. Could you briefly describe the key services and products that Veriswitch Solutions offers in the VoIP industry?

We offer a diverse range of services and products within the VoIP industry. Our key hosted switching and carrier management platform offering includes features like advanced routing capabilities, intelligent rate creation tools and management, automated billing, fine-grained capacity management, and a self-service portal for your customers, vendors, and agents. Our latest addition, SmartShield^™, is an AI-powered fraud and scam detection tool that effectively identifies suspicious calls by analyzing contextual and behavioral cues.

Q. What challenges in the telecom industry does Veriswitch Solutions address through its innovative switch technology, and how does it provide effective solutions for these challenges?

We’re addressing one of the most pressing challenges in the telecom industry, which is the proliferation of call scams and fraud. Our switch technology, specifically SmartShield^™, provides an effective solution to combat this problem. The telecom industry faces a constant battle against scammers who continually adapt their tactics to bypass traditional keyword-based detection systems. SmartShield^™ tackles this challenge by employing advanced AI-powered algorithms that analyze behavioral and contextual patterns and caller intent to determine the probability of a call being a scam.

This approach is highly effective because it doesn’t rely on static keywords or phrases, which can be easily circumvented by scammers, nor does it act as a honeypot. Instead, SmartShield^™ transparently analyzes live calls using AI and machine learning, which allow it to adapt and evolve alongside the scammers, staying ahead of their tactics. Furthermore, SmartShield^™’s ability to analyze calls in multiple languages extends the scope of its detection, making it a versatile and comprehensive solution for addressing fraud and scam calls in a global telecommunications context.

In essence, our switch technology, as exemplified by SmartShield^™, effectively addresses the critical challenge of call scams and fraud by providing a dynamic and adaptable solution that leverages AI to protect both service providers and consumers from malicious activities.

Q. Could you elaborate on how Veriswitch Solutions ensures scalability in its services, especially in the context of cloud scalability? How does this scalability benefit your clients?

Scalability is a key aspect of Veriswitch’s services, particularly in the context of cloud scalability. We leverage cloud infrastructure to ensure that our solutions can easily adapt to the changing needs of clients. This scalability benefits clients by allowing them to efficiently manage their telecommunication resources, accommodate growth, and scale their operations up or down as necessary. It provides flexibility and cost-effectiveness in an ever-evolving telecom landscape.

Q. Can you describe the company culture at Veriswitch Solutions and how it contributes to the success of the organization?

Veriswitch fosters a company culture that values innovation, collaboration, and customer-centricity. The organization thrives on a commitment to staying at the forefront of technology, which is reflected in our cutting-edge solutions. The team’s dedication to delivering exceptional customer experiences contributes significantly to the company’s success. A strong sense of teamwork and a focus on problem-solving further enhance the company’s ability to meet customer needs.

Q. Considering the cloud scalability aspect, how do you envision the future of Internet telephony and Veriswitch Solutions’ role in shaping this future landscape?

Looking to the future, we envision a continued growth in Internet communications, driven by increasing demand for efficient and secure communication solutions. Our aim is to play a pivotal role in shaping this landscape by continually innovating and expanding our services to meet the evolving needs of the industry. With a strong emphasis on cloud scalability and advanced AI capabilities, Veriswitch is poised to be a key contributor to the future of Internet telephony.

Q. Are there any upcoming projects or initiatives that the company is particularly excited about?

 We’re always excited about our ongoing commitment to innovation, with a particular emphasis on AI. While specific projects and initiatives may vary, we continue to focus on enhancing our existing offerings while branching into new markets and exploring new technologies to improve communication services through advanced AI capabilities. These efforts align with our goal of providing top-tier solutions to our clients and staying at the forefront of the VoIP industry.

Q. Is there anything else you would like to share about Veriswitch Solutions and its journey in becoming one of the best VoIP platform solutions providers?

Veriswitch has firmly established itself as a leading VoIP platform solutions provider by offering a comprehensive suite of services tailored to address the challenges faced by the telecom industry. Our innovative switch technology, commitment to scalability, and dedication to customer satisfaction position us as a key player in shaping the future of Internet communications. The company’s culture of innovation and collaboration has been instrumental in our success, and we remain dedicated to delivering cutting-edge solutions to our clients.

Veriswitch Solutions| Leadership

Umberto Mautone is a Co-founder of Veriswitch Solutions.

Michael Hiron is a Co-founder of Veriswitch Solutions.

Umberto Mautone, the developer of the Veriswitch platform and SmartShield^™, brings extensive expertise in telecommunications and software development to the organization. His technical prowess and vast knowledge of the industry have been instrumental in creating innovative solutions that address the complex challenges of the VoIP industry. With a background steeped in the intricacies of telecommunications technology, Umberto’s contributions have been crucial in shaping the company’s technical direction.

On the other hand, Michael Hiron leverages his extensive marketing background to drive the company’s brand recognition and visibility in the market. His leadership and strategic marketing efforts have been instrumental in positioning Veriswitch Solutions as a prominent player in the VoIP industry. Michael’s dedication to raising the company’s profile and promoting its solutions has been pivotal in its success.

Together, Umberto Mautone and Michael Hiron form a complementary partnership that combines technical excellence with marketing acumen, making them key figures in the company’s leadership and growth.

 “We’re addressing one of the most pressing challenges in the telecom industry, which is the proliferation of call scams and fraud. Our switch technology, specifically SmartShield^™, an AI-powered fraud and scam detection tool provides an effective solution to combat this problem.”