We empower your organization to deliver exceptional commerce experiences on every channel: CloudSense

CRM platforms help businesses to seek more attention from customers and remain competitive in today’s cutthroat world of business. CRM always equips tools for interaction monitoring, customer activity tracking and contact information recording. This will help cut down time spent on tedious manual tasks.

CloudSense founded in 2009 is defined for its smart commerce platform which is built on Salesforce and designed for industries like you. CloudSense supercharges the world’s leading CRM to redefine the possibilities of commerce for your industry.

The firm can be utilized for enterprise-grade requirements. The company is really helpful for you because, you will be delivered the best commerce services on all the channels with assured Salesforce-native Configure Price Quote (CPQ), Product Catalog, Order Management, Pricing Management, Contract Lifecycle Management and eCommerce.

CloudSense platforms:

Orchestrator: Order Management

Orchestrator, the new generation Order Management solution from CloudSense, empowers you to deliver quick orders with already available templates that are configurable for lengthy processes. Orchestrator helps the business users efficiently operate businesses and personalize customer experiences.

Edge: Product Catalog

With the help of Edge you can launch new products with fast pace, ease and agility. You can strengthen your sales, customer support teams and partners to sell the apt products and services at the right time along with reasonable price, promotions, discounts, bundles and new product lines.

CloudSense Anywhere: Mobile app

CloudSense Anywhere helps you sell anywhere – the most powerful Configure Price Quote and Contract Management mobile solution on Salesforce. Transform your field sales by bringing exceptional experiences to your customers, no matter where they are. Guide your sales teams in the creation of complex quotes and capture contract signatures for all of your products and services on the move.

CloudSense Anywhere integrates with rich media showroom apps, empowering you to deliver compelling customer experiences that eclipse your competition. Working with or without an internet connection, CloudSense Anywhere ensures you’re always prepared to close the deal.

Intelligent Commercial Data Model

Legacy systems and siloed data sets are killing your customer experience and shackling your ability to innovate commercially. When there is no clear picture of your customers, you can use coherent data which aids you to deliver fast, get personalized and accurate experiences.  Take help of CloudSecure!

Case studies:

VodafoneZiggo

VodafoneZiggo, a Dutch company focuses on delivering fun and progress with every connection like mobile, entertainment etc. To make sure it delivers on this ambition, VodafoneZiggo conducted a digital reinvention program to substitute its CPQ provider and transform its end-to-end B2B sales processes.

The company chose CloudSense to cater their needs. VodafoneZiggo wanted strong sales on Salesforce via CPQ, Product Catalog, Contract Management and the mobile app. The selection process and how CloudSense has helped VodafoneZiggo revolutionize its sales for both internal and external partners.

“We couldn’t further develop on the platform or have the strategic partnership we desired.”

-VodafoneZiggo team

Spotify

Worldwide leader in salesforce-native commerce solutions, CloudSense is chosen by Spotify, an award winning digital music service which is available in 59 markets globally with above 100 million active users. The CloudSense platform will deliver a unified ad sales experience for Spotify within Salesforce Sales Cloud, by seamlessly integrating with Google’s DFP.

The Spotify which has branches across North America, Europe, South America and Asia is dependent on CloudSense for an automated solution to book and report on ad campaigns from Salesforce Sales Cloud, which will be used for customer information and opportunity management. It was also important to elevate revenue prediction and recognition, with the required information for advertising revenue coming back from Google DFP.

Richard Bolton, Product Owner, Global Advertising CRM of Spotify quoted, “The CloudSense Platform will deliver a more efficient ad sales process and accurate forecasting for Spotify without leaving Salesforce.”

Richard Britton, CloudSense CEO said, “Spotify is recognized worldwide as a leading innovator and we are delighted that they have chosen CloudSense to innovate how they sell advertising. The Spotify approach to providing an easier than ever customer experience aligns perfectly with how CloudSense helps companies transform the buying experiences for their customers.”

Bravo!

• CloudSense is 2018 G2 Crowd leader
• It is leading Gartner Visionary in the 2018 Magic Quadrant for CPQ
• The company was shortlisted for TM Forum Excellence Awards 2018 
• It is listed as a finalist in the National Business Awards Powerful
• CloudSense won Business Service Innovation Award at Global Telecoms Business Innovation Awards
• Winner of the Project Management Institute Project of the Year Award

Greet the luminary

• Richard is CloudSense’s Chief Executive Officer and Co-Founder, overseeing the company’s strategy and sales function.
• Since 2009, under Richard’s leadership, CloudSense has grown into an award-winning global company with over 300 employees. Prior to CloudSense, Richard held a number of senior positions responsible for business technology and transformation across Telecoms, Travel and Management Consulting.
• Richard graduated magna cum laude with an MBA from Lausanne, Switzerland and a Bachelor of Science degree from King’s College London.

“Our platform is proven across Communications, Media, Energy & Utilities, Logistics & Transport, Public Sector & Higher Education and High-Tech.”

“CloudSense powers customers in over 30 countries, including the likes of O2, The Financial Times, Liberty Global, Spotify, EDF, PostNL, Compass and the New South Wales Government.”