ZOLL Data Systems – Saving Lives through Transformational People and Products

Software is fast becoming the differentiator for manufacturers of medical devices. The rewards of software innovation are balanced by the risks and challenges of regulation, stringent quality requirements, market pressures, and significant complexity. Balancing these competing interests requires tailored application lifecycle management tools that address the unique needs of medical devices companies.

ZOLL Data Systems is one such company that manufactures and develops medical devices and software solutions focused on clinical quality assurance, optimized operations, and data-driven analytics. The company has been doing this a long time. Founded by Dr. Paul ZOLL, the father of modern electrophysiology in 1984, it added its software solutions to the ZOLL family in 1999. The integration of ZOLL's cutting-edge, life-saving medical devices with innovative, data-management software solutions allows the company to be on the forefront of pre-hospital and hospital technology. ZOLL Data Systems develops meaningful partnerships with its customers in EMS, Fire, and in Hospitals to provide solutions enabling them to improve performance and outcomes while maximizing operational efficiencies.

Improving Clinical and Operational Outcomes through Healthcare Software Solutions

ZOLL^® Dispatch: When seconds count, it’s imperative that EMS call takers and dispatchers have the tools to align response with transport need and the data to optimally position vehicles for swift response. Anticipating where crews will be needed saves time, and more importantly, saves lives. ZOLL^® Dispatch is a data-rich call taking and computer-aided dispatch (CAD) solution that enables your team to respond quickly, communicate effectively, and deliver more quality outcomes efficiently. This intelligent solution reduces workload and errors, facilitates two-way communication with medical centers, and offers robust monitoring and QA functionality. The highly visual dashboard allows users to benchmark and measure performance for continuous operational improvements.

ZOLL^® emsCharts: When minutes matter, patients – not clinical charting – are the priority. Capturing a complete ePCR records life-saving interventions and establishes the framework for the best possible outcomes across the continuum of care. ZOLL emsCharts guides medics through the patient information to collect at the scene and integrates with your CAD, Billing, and ZOLL Care Exchange products to import essential health, demographic, and insurance data from across your healthcare ecosystem. The time-consuming data entry is reduced to minutes, enabling crews to deliver more quality care to patients and to produce a more accurate, complete ePCR that informs every step of the patient’s care, from clinical decisions to billing.

ZOLL^® Fire Reports: Regardless of department size, fire operations are complex and highly regulated. Incident reporting is just the tip of the iceberg. Patient care, personnel management, fire inspection permits, and vehicle assignments all have documentation and compliance requirements. ZOLL^® Fire Reports is a cloud-based fire records management system (RMS) that enables departments to manage all aspects of daily fire operations via a single, integrated solution. No more repetitive data entry in different applications: Fire Reports saves time, reduces errors, and lets you prioritize what matters most—crew safety, saving lives, and improved outcomes.

ZOLL^® AR Boost^®: With patients increasingly responsible for more out-of-pocket expenses than ever before, correctly identifying self-pay patients and capturing maximum reimbursement for all services rendered can be a challenging and labor-intensive exercise. ZOLL® AR Boost® is a real-time accounts receivable (AR) solution that simplifies and expedites the pre-billing process, ensuring that no payments are left on the table. By delivering accurate, actionable data to reveal hidden coverage and drive self-pay and high-deductible conversions, ZOLL AR Boost helps healthcare billing professionals to capture complete patient information on the front-end and deliver 12% more revenue on average, faster and with 60% less returned mail.

MBI Lookup: As of January 1, 2020, the Centers for Medicare and Medicaid Services (CMS) requires Medicare Beneficiary Identifiers (MBIs) to be used for all Medicare transactions such as billing, claim submissions, and appeals. The 11-character patient identification numbers replace the social security number-based health insurance claim numbers (HICNs) previously used for Medicare patients. Medicare will reject claims and transactions that fail to use MBIs.

Alex Moghadam | President

Alex assumed leadership of the ZOLL Data Management team in July 2013 after serving eight years as Vice President of International Operations for ZOLL’s core resuscitation products. During this time, he more than doubled the company’s global presence and expanded the company’s reach into Japan, China, India, Eastern Europe and the Nordic region. Prior to joining ZOLL, from 1995 to 2005, Alex held a variety of commercial and operational roles with Thermo Electron (now Thermo Fisher Scientific), which included eight years of overseas assignments in Asia and France. He holds an MBA from DePaul University, a Master of international management degree from the American Graduate School of International Management (Thunderbird), and a Bachelor of Science in biology from Loyola University of Chicago. In his spare time, Alex is likely to be found outdoors, hiking, camping, mountain biking, and skiing.

"Our cloud-based platform helps you manage the unique challenges of healthcare from EMS dispatch, to facility discharge, to billing and AR optimization."