Over the last few decades, we’ve seen workplaces be transformed through automation for the better. The aim of successfully implementing automation, is to improve overall productivity, and the modern world is getting equipped for it.
Examples Of Modern Automation
There are many examples of automation within a modern workplace, there will be some you’ve seen and not even realised that it used to be a human core job.
For example, offices have utilised many useful technologies for their own benefit. A few years ago, a worker may have had to fly to a different country in order to get a verified signature for a contract, but now they can actually do this digitally, via an e-signature.
Factory based workplaces have been at the forefront of automation for a number of years now, mainly through robotic processes. These technologies reduce labour costs, as they are usually a one-time investment, aside from maintenance and can last a long time.
They also help to prevent human error, as they are not capable of error unless inputted incorrect or if broken. This started within the car industry, but now can be found for almost any industry that creates a product.
Something unique when it comes to automation, is the method of tracking employee analytics. Before, it was someone’s job to ask employees about this, and perhaps go to each one and hand them a form.
Thanks to innovative methods, there are now software that are built to gather employee data, to see what would improve their morale and productivity.
How You Can Educate Yourself On Automation
Automation can be difficult to not only understand, but also how to successfully implement it into your business. Especially because new techniques are being introduced every year, and it’s easy to fall behind if you don’t educate yourself.
You could do this by talking to superiors at your workplace to find out what’s coming to prepare yourself. If you’re a manager or an owner, you could speak to those on the work floor to find out what takes up a lot of their time, or speak to them to see if they have any ideas on what could improve their productivity.
One of the most effective ways, is to get professional education. There are online automation courses that are designed to explore the capabilities and applications of new emerging service automation technology. Not only that, but you will also have the opportunities to learn how to effectively utilise these technologies within your business.
What It Means For Businesses
Businesses will get an improved production atmosphere around the place. You should see tasks that usually take up a lot of time, suddenly be automated. Automation essentially means that your employees at your business will have their time freed up, allowing them to bring their attention elsewhere.
Perhaps before you had your key employees working on medial tasks that take up most of their day, and now these employees will be able to utilise their creativity, hard work and innovative mind to improve the business in other ways.
This will help keep the employee engaged, leading to higher levels of job satisfaction. A worker who has job satisfaction is more likely to want to stay on at their current work, without the feeling that they may leave. They may also be enticed to move up within the organisation, helping to make bigger changes down the line.
Employees who leave their business leave a hole that needs filling by a business quickly. As an empty job role means that someone will have to eventually take this position, but it could take time. Time is valuable to an organisation and you may find that your remaining employees will have to pick up the slack whilst awaiting a replacement.
This will hinder their own work, bringing overall productivity and efficient down, which could lead to a loss of business. Automation techniques within the hiring process is built to try and make this process as quick as possible, also seeing it bring it the better talent.
The Future Of Automation
Truthly, we’ve only just started scratching the surface when it comes to automation. Every decade brings new challenges and makes previous innovations obsolete. What we will see more of, is artificial intelligence within the workplace.
We have this in some form of customer service already. Where a customer will go through a web chat with a robot to try and get their issues sorted. It’s a similar story for customers who use phonelines for their assistance, where an automated reply will ask them questions and prompt replies in order to get them through to the right person.
This helps speed up the customer service industry, as it will see workers be able to know the information about a customer before they get through to them, getting rid of wasted time.