Alexa Technology Solutions for Teams: Knowledge Sharing and Team Performance
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Technology Solutions for Teams: Knowledge Sharing and Team Performance


Technology Solutions for Teams: Knowledge Sharing and Team Performance

Technology can fall anywhere on the spectrum from destructive to critical to a team’s success.

Careful, informed application of the best-suited tools ensures that employee performance is maintained at high levels while team cohesion and collaboration are also emphasized.

Knowledge Sharing Platform: Moving Toward a Collaborative Work Culture

Knowledge sharing moves away from the idea of employees as standalone knowledge sources and instead encourages letting the whole team in on the information that a single employee might have.

It may be difficult at first to institute a plan for knowledge transfer, but the benefits of the culture shift are enormous. Thinking and sharing as a team is much more efficient because there’s far less redundancy.

Knowledge transfer strategies typically include a dedicated knowledge-sharing platform, making the process easier and, therefore, more likely to be used. Use of the platform should be a focus of new employee training and encouraged for existing employees, too.

Effective knowledge transfer systems also include whiteboards in common areas, meeting and presentation recordings made available afterward, and incentives like shout-outs for good performance.

Research by Northwestern University suggests that team leaders or managers play a vital role in this process because they lead by example.

A leader who encourages knowledge sharing but does not participate personally, for example, is perceived as hypocritical, and the team’s trust in the process dramatically diminishes.

Managing Performance To Keep Moving Forward

Managers can also utilize technology solutions or marketing automation to manage employee performance. Corporate performance management software can work wonders for the effectiveness of performance reviews because it simplifies the process and creates consistency across the team.

The Society for Human Resource Management (SHRM) names a lack of leader consistency as one of the top reasons performance management systems are less effective than they could be.

Since they standardize the employee rating system, software tools are a potential mitigator of this issue.

SHRM also notes that employee performance review should be accompanied by appropriate goal-setting and leader support to help the employee and the team succeed. The goal should never be to punish a particular individual but rather to empower them to support the team as best as possible.

A Final Word

Managing people may never be an easy task, but thankfully, there are technological tools to help reduce some of the associated headaches. Teams perform better when each employee’s performance is monitored, yet the team still feels cohesive with no individual hoarding knowledge.

With any luck, these tools and concepts might help your team realize the benefits of remote work, a potentially disruptive shift that by no means needs to be.

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