Home technology sap SAP Announces New AI Collaborative Agents Enhance Its Technology
Sap
CIO Bulletin
2024-10-10
SAP adds new AI agents to its Copilot Joule server-less AI platform with the capabilities to help streamline enterprise workflows, resolve disputes in financial processes and improve productivity.
SAP, during a showcase on Tuesday, stated that it is expanding its Copilot Joule platform by adding several advanced collaborative AI agents that aim to facilitate adherence to financial processes and dispute resolution. For example, these AI agents can help with problems associated with false invoices, paying the same bill twice, and also help in such processes as consumer goods bill payment not forgetting ledger periodic updates.
SAP states that, “Collaborative multi agent systems have built in intelligent agents that perform complementary functions. The users of the intelligent agents formulate complex business raceways and the agents strategize to accomplish the business goals.” This innovation, however, is a part of an increasing tendency of technological companies to build in AI agents into their products to improve productivity and free humans from menial jobs.
Capgemini recently found more than 80 percent of executives looking to integrate AI agents into employees’ work by assigning those tasks like writing emails and analyzing data. Meanwhile, competitors like Meta are developing ways — Meta's CEO believes the agent could become the norm, while Salesforce is prepping Agentforce platform to do the same.
While such transformations appear highly attractive, the vast majority of enterprises are still skeptical of embracing independent systems governed by autonomous AI capabilities. Alternatively, companies like Discover and Procter & Gamble recommend restricting the validation of AI capabilities to an internal workforce, thus supporting a safety-oriented human-in-the-loop implementation policy instead.
As organizations increase investment in AI, IT chiefs are also a way to look at the regulations, compliance, and infrastructure needed to assure themselves of these technologies. SAP also announced that it would on out digital skills development to 2 million people across the world earlier than 2025.
Digital-marketing
Artificial-intelligence
Lifestyle-and-fashion
Food-and-beverage