FTC warns users of a Netflix phishing scam

The Federal Trade Commission (FTC) has published a new warning on its website to protect consumer cybersecurity. On its website, FTC shared a screenshot of a phishing email from a Netflix customer. The shared screenshot showed an email that claims that user’s account is on hold as Netflix was having trouble with billing information. The federal agency has warned that the streaming services’ users may fall prey to an ongoing phishing scam.

The email further invites the user to click a link to update their payment method. The links on the email would direct a user to a fake Netflix page where login details would be harvested. So, it would be advisable that users corroborate with Netflix via phone or official website before clicking on any links that may urge users to reveal personal details. FTC in its blog post asked users to “take a closer look” to identify such phishing emails, for example, phishing emails generally have giveaways like bad grammar, spelling or perhaps a missing name.

FTC has urged consumers to forward suspicious emails to spamuce.gov and reportphishing@apwg.org. You can also report phishing to the FTC at ftc.gov/complaint. “Also, let the company or person that was impersonated know about the phishing scheme. For Netflix, forward the message to phishing@netflix.com.”