Healthcare is a complex industry, but it still hasn’t shown significant growth in the field of automation and information technology. Technology can play a vital role in modern-day healthcare, making it more efficient, less expensive, and provide better care. Health informatics today supplies tools that help gain greater insights from patient healthcare information. This combined with healthcare automation has bigger benefits, including—but not limited to—labor savings, improved quality and consistency of care, reduced waste, and increased predictability of outcomes. Applying automation to areas in a healthcare environment with more standardized and repetitive procedures is the key. Then, how about automating the tiring hospital visits? Yes, AdviNow Medical has created the world’s first automated medical visit, a kiosk system, named On-Call Solution.
AdviNow Medical, a startup company situated in Scottsdale, Arizona was founded in 2016 with the goal of automating healthcare. The company now houses over 30 employees, contractors, and interns. AdviNow is a fresh company using new ideas and cutting-edge technologies like artificial intelligence (AI) and augmented reality (AR) to automate most of the processes in clinics. With multiple patents pending, AdviNow has just begun with its On-Call Solution venture, which is currently being executed at multiple locations.
Automated Medical Visits: The On-Call Solution in kiosks
The technology-driven medical visit is a bundle of simple procedures, all facilitated by high-end technologies like AI, AR, software, and graphical user interface (GUI). The patient approaches a kiosk and scans their identification and insurance cards to register. They then can use the highly responsive and intuitive GUI to record their issue or illness details. AdviNow AI is programmed to ask important questions that help capture all necessary information relating to the issue for better diagnosis.
The kiosk comes with FDA-approved devices to record vitals and measurements. The system uses AR to guide the patient to perform these medical measurements by themselves with clinical levels of accuracy with no prior medical training. The application communicates the collected list of potential diagnoses, justifications, and the previous medical history of the patient to a provider for review. The patient can then have a short discussion either in person or over a video call to obtain the final diagnosis and treatment regimen.
US Primary Care Crisis vs. On-Call Solution
Primary care shortages are leaving many patients unable to have a provider to consult with about important medical topics. For the existing number of primary care physicians to see all the patients they need using traditional methods, all doctors would need to work 21.7 hours per day. This heavy demand is only increasing as chronic diseases and the increasing population demand more primary care centers. Unfortunately, there are fewer doctors who specialize in primary care. The remedy to this shortage comes from AI in the On-Call Solution that completely charts, scribes notes, orders prescriptions, and performs all other required documentation on behalf of the providers, freeing them to see the next patient. This allows the doctors to be able to diagnose and treat as many as 20 patients in an hour, expanding the support for the whole population.
Primary care costs more while the reimbursements have decreased by insurance companies. Installing AdviNow Medical kiosks lowers wait times dramatically, enabling patients to complete a visit in less than 15 minutes even in busy clinics. The cost for the clinic to diagnose, treat, and serve patients will be greatly reduced to make the primary practice a more ideal profession for new graduates. Furthermore, the exciting part of the ANM system is that patients love it! As the automated medical visit is installed in an emergency room, it will allow doctors to spend their time with the patients that have serious conditions, as 1 in every 5 people that make the visit to expensive emergency rooms for care that could have been given by a primary care provider.
AdviNow: Their Customers and Their Future
AdviNow believes that true innovation requires being proactive. AdviNow not only stays on top of current customer needs but always plans for future needs. They believe their customers are a huge part of the innovation process. Their culture is to have customer service at any time. AdviNow is committed to meeting their customer needs and constantly communicating with them to receive and act on feedback.
“Providing customers with a service they didn’t even know they needed yet is our style of introducing innovation, and we let our customers help us innovate,” says James Bates, Founder and CEO.
AdviNow will be implementing their On-Call Solution at many different locations. AdviNow is aggressively partnering with other companies to further expand the platform to other medical specialties. AdviNow Medical believes that every office visit will use AI to engage the visit and plans to rapidly grow their company and meet all potential healthcare needs, not only those that appear in an urgent care or clinic-based setting.
Meet the Pioneer CEO
James Bates is the Founder and CEO of AdviNow Medical. He is an established technology expert with more than 20 years of exposure in the invention and management of revolutionary products. James spent most of his career taking part in almost all major consumer technological breakthroughs, which has influenced his unique ideas and ways of combining AI and healthcare. Until December 2015, James was Officer and Senior Vice President of NXP running a $1B business where he led the development of technologies used in self-driving vehicles and other AI-enabled IoT applications. This led James to take AI to healthcare, replicating the idea behind AI-aided self-driving cars. James’s vision and mission of resolving some of the serious healthcare issues in the world with the help of AI powers his enterprise AdviNow Medical.
“When you have an opportunity to not only create value for employees but also save lives, the CEO must maintain a vision and constantly execute it, to assure that employees understand how they make pieces of a puzzle that can change the world.”
“That’s just how it’s done” is the antithesis of AdviNow’s vision. Being innovation focused, we believe that there can always be a new, better, more efficient way.”
“Providing customers with a service they didn’t even know they needed yet is our style of introducing innovation, and we let our customers help us innovate.”