In this digital age, IT is important for every business even though their core competencies could be something completely different from IT. Information Technology is undeniably a must-have and MSPs make up the gap through delivering expertise when businesses require IT services and solutions. But if a business is considering an MSP for the first time or considering a swift switch, Logically is the name they should remember. Logically takes care of all the IT needs, enabled by full outsourcing and in addition, adds strength and expertise to the IT teams of any business.
Logically is the right name
Winxnet, Inc. and K&R Network Solutions came together in June 2018 to bring to the country a leading IT services company. The companies started offering integrated solutions, operating procedures and systems as a merged entity. The company rebranded itself as Logically in 2019.
The CEO of Logically, Christopher Claudio, justified the name in the best way possible: “Our customers tell us they chose us because of the trust they have in us to always do the right thing, and our operational and technical excellence. Logically represents these qualities and our brand promise. “Logic” represents our operational and technical excellence. “Ally” represents our trusted partnership with customers. We are your trusted IT ally, Logically.”
Merger of Winxnet, Inc. and K&R Network Solutions, Inc.
Although under a new name, this year is actually the company’s 20th anniversary as a service provider and MSP. When Winxnet and K&R Network Solutions came together, the company got the best of both worlds as Winxnet’s operational excellence coupled with K&R’s great technical excellence started offering customers the best MSP coast-to-coast.
Both Winxnet and K&R had already collaborated widely for years as part of the MSP industry. This further helped the two companies realise that they shared values, and industry vision. Both the companies eventually reached a point where they happened upon the realization that combining the expertise of both the companies would enable them to deliver even greater results.
As a combined entity, the company is present in Portland, San Diego, Lawrence, Chattanooga, Wallingford, and Jacksonville, and provides IT Managed Services to small and midsize enterprises all over the country.
Logically’s solutions extend for a full range of cloud and on-premise IT management needs right from IT strategy leadership, technology upgrades, cloud migrations, security and regulatory compliance to IT management and end-user support. The company serves as many as 450 managed service customers across the U.S.
The merger of Winxnet and K&R enabled the newly formed Logically to support these broad range and emerging technologies. On top of this, it was now possible for Logically to raise the investment in OpLogic, the first and only Intelligent MSP Platform out there. The platform is truly one of a kind.
Motivation of starting and running every business is unique and hence requirements differ from business to business. OpLogic is tailor-made for a customer’s specific needs as it fine tunes itself to the environment and policies that are desired by each business.
OpLogic platform is cloud-based automation tool which helps the IT environments heal itself, raise uptime and reduce security risks. The tool in the last 30 days (at the time of the writing) has made over 12,000 self-healed fixes, locally protected as much as 731TB and cloud protected 245TB worth of data.
A team that cares
Taking care of its customers tops the list at Logically. Their unique Care Teams – which comprise of engineers and service delivery specialists – are dedicated to only one thing and that is taking care of the customer. The Care Teams ensure that the customers work with people who are closely familiar with the environment desired. These Care Teams enable Logically to sustain a small company feel and deep relationships with its customers which leads to tailor-made experiences and services of the customers.
Committed to doing the right thing
Led from the front by Christopher Claudio, the company derives heavily from the idea of doing the right thing always. Doing the right thing always could be one of the hardest things you could try in today’s world, but having this virtue ensures strength in an organization. With a culture that propagates this virtue, it is hard to make the wrong decisions. Logically believes heavily on this stream of thought.
The company bases itself on the principles of trust and respect which leads to the company having meaningful relationships with its peers, clients, and partners. This principled approach especially reflects exceptionally on the sustained relationships the company shares with its customers and the positive solution-oriented behavior that is observed at the Logically offices. It is quintessentially the staple of their ideology and is appreciated highly by the customers, partners and peers alike.
Meet the pioneer
Christopher Claudio, CEO
Mr. Claudio was bit by the bug of entrepreneurship during his studies. He launched first of his many ventures during his graduation which centered on web and database driven applications. He has worked with Computer Sciences Corporation as a Senior Technical Architect and Systems Engineer. He helped architect and support the global technology infrastructure for General Dynamics.
He holds multiple technical certifications. He actively participates in serving the community. He serves on the Board of Trustees at Maine Medical Center and The University of New England. He is also on the board of directors at Gorham Savings Bank and the Portland Regional Chamber of Commerce.
-The company has been recognized as a splendid place to work at for many years now as it has been named on the Best Places to Work in Maine in the Medium Employer Category for multiple times. The company has also been recognized as a top employer in the state of Maine
-The company has been named on the MSP 500 list as the Pioneer 250 category, the MSP 500 List, the Tech Elite 250 list and the Fast Growth 150 list
-Logically has been on Inc.5000 list several times in this decade
-The company has been ranked as one of the world’s 501 most strategic and innovative Managed Service Providers by Channel Futures annual 501 Worldwide Company Rankings
“Switching to Logically was the best decision we ever made.”- Robin Davis, Cleveland Pediatrics, Practice Administrator
“The professionals at Logically are experts at finding solutions to our specific technology needs.” -Cherie Ratcliffe, Plaza Urology, Practice Administrator
“Everyone on our team relies heavily on Logically. They are truly outstanding technology partner.”-Byron Trantham, Tranco Logistics, CEO
“Logically has solved critical issues for us ranging from network performance to denial of service attacks.” -Frank Chiacchieri, The Home For Little Wanderers, Director of Information Technology
“Whatever the challenge, Logically has been there and is willing to partner with me to find a solution that works”- Matt Dunphy, 1798 Consultants, Director
Helping Cleveland Pediatrics
Cleveland Pediatrics was founded in 1976. It grew and continues to flourish even today. Cleveland Pediatrics has four physicians and two nurse practitioners. But during the winter, the practice sees a huge number of patients coming in for check-ups. The practice is a paperless and relies solely on Electronic Healthcare record (EHR) System. The physicians here move around so it is important that they have access to wireless network continuously. As the EHRs carry real-time patient information, the access is a crucial part of how the care is delivered at Cleveland Pediatrics.
Although, the practice had a partner before it picked Logically, Cleveland Pediatrics was not impressed by the support they got from the partner. The practice encountered a problem with their phone system one day. The patients were unable to communicate about scheduling appointments or speak with doctors due to the issue. Since, their existing MSP did not have any expertise in solving phone system related issues, Cleveland Pediatrics reached out to Logically. Sean Gallagher, The Southeast Regional Vice President of Logically, was heavily involved with the issue until it was resolved.
Cleveland Pediatrics eventually chose logically as its Managed Service Provider. During this transition, Logically made several changes to Cleveland Pediatrics’ network infrastructure by introducing its Harware as a Service (HaaS) program. The solution from Logically spared the practice the pain of buying hardware. Logically, in addition, provided hosting and other support for the internal IT team to resolve issues.
Robin Davis, Practice Administrator at Cleveland Pediatrics stated “I’ve worked with the Logically team for quite some time now and it always seems like Logically cares about us as a customer. They always seem to understand our budgeting restrictions as well as our technology needs. I’ve never had an encounter with someone from Logically who doesn’t act or speak this way and I’ve never had this level of service with other providers.”
“Whether you’re outsourcing your entire IT department, or augmenting your in-house team, you can trust Logically to help your business thrive.”
“Our mission is to enable small and midsized organizations to achieve their business objectives through information technology.”
“The Logically team works incredibly hard to provide our clients with differentiating advice, flawless execution, and exceptional service.”