Click Prompt Provides Significant Information through Data Collection in Real Time

‘Understanding the behavior can change the fate of a company.’

The Global market in general is very concerned about the quality of the offered services and endlessly strives to stay ahead of its competition; Junior Belardo, an Italian-Brazilian entrepreneur, appreciates great quality of service and being a tech-enthusiast, noticed negative data of the results of several global companies that have huge networks across the country. He clearly saw the lack of additional information to fix hidden errors and obtaining data in real time and thus established Click Prompt in 2015. The company offers a simple tool and brings excellent results in customer knowledge and predictive analytics. Despite being simple, it brings numbers to managers that are often unknown and can only be identified through profound auditing.

Click Prompt is the revolution that a company needs, and its innovative methods are taking the market by storm. Data collection is quite famous, but the differential of this new tool is to work in favor of operations in real time, providing the perception of operational performance through alerts sent to managers, allowing the correction of hidden errors and increasing the quality of services. It brings relevant information from your customer, product and campaign in real time. It is a completely self-service solution; its  results are reflected immedialy and the client determines its rules and parameters, adequate to their exact business needs in understanding the customer.

Remarkable Facets of Click Prompt

Glance at the features offered:

Reports: Click Prompt is 100% self-service. It allows one to determine the alerts and their recipients. The platform is updated every second and the data is displayed through a modern Dashboard. Alerts are sent by email, text or API integration into an existing customer platform. The tool can generate reports that can be setup to meet certain criteria’s and can be exported in several common tools such as Excel or PDF.

Easy to use: The company’s tool does not depend on experts. Its modern Dashboard displays the warning that enables making immediate decision on issues. No special device or hardware is needed, simply use any smart device with a camera that has IOS or Android installed.

Connections: Through API’s, it can integrate one’s existing back-end systems. This allows the flexibility of continuing to leverage software and add the power of Click Prompt’s tool seamlessly.

Real time: Empower staff with real time customer data, on the fly. Make the right decisions with live metrics. Drive analytics to determine the future of your customer and your services.

Testimony of Click Prompt’s Success

Industry: Hospitality and Tourism

Background: The client is a formidable brand of hotels

Challenges:

• Understand the history of the client’s data and collect that data
• Measure the efficiency of internal services, housekeeping and maintenance procedures
• Understanding the operation and effectively reacting to poor guest concerns and reviews

Results: incredible results followed after the client started using click prompt’s tool:

• Client was able to reduce errors and save a lot of money and time, increasing the quality of the services and their average incidents.
• Data collection in real time allowed in delivering a proactive and knowledgaeable understanding of its services translating to revenue increase and greater guest satisfaction.
• The ease in data collection allowed any employee of the team to inform the data through a Smartphone and the general manager to make decisions through the company’s modern and simple system.

The client desired Click Prompt’s services not because of its low cost,  however it was the real gain for the client. Furthermore,understanding of the operation in real time allowed to change the fate of the company, because the correct decisions showed an increase in satisfaction and reflected positively in social media and travel advisory boards, all due to minimizing hidden errors that would have otherwise been missed.

FOUNDER

Junior Belardo: Belardo is an Italian-Brazilian. Born in Brazil, Belardo spent some time living in Milan, Italy. He graduated in law, but was very passionate about technology. He is married to Renata and is the father of two children Enzo and Giulia. He lived in United States for three years, where he founded the Click Prompt in 2015.