30 Most Innovative Companies 2019

CognitiveScale pairs humans and machines to augment human potential

CognitiveScale pairs humans and machines to augment human potential

Artificial intelligence has made its mark in the 21st century and there are very few sectors where we can work without the help of AI. From asking Alexa to turn off the AC to using Google Maps to reach an unknown café – artificial intelligence has changed our lives for the better.

We have CognitiveScale with us, an AI software pioneer. CognitiveScale Cortex software combines machine intelligence and humans to amplify and improve customer experience and strengthen process and operational productivity in a practical, scalable, and responsible manner.

How does CognitiveScale help different sectors?

Banking: Amplify client loyalty, increase employee efficiency, lessen compliance and other risks.

Insurance: Fix the price intelligently, concentrate on employee efficiency, and minimize risk.

Healthcare: Improve care delivery, increase employee productivity, and drive down operational costs.

Digital Commerce: Increase customer conversion and retention, enhance your product catalog, and ease the operations.

How are the company’s award-winning softwares efficient?

Cortex Engage AI: This tool supports omnichannel structured and unstructured data to analyze the customers as segments of one to drive deeper engagement, conversion, and share of wallet. The goal of these processes is to improvise customer engagement and conversion through hyper-personalization while continuously learning about customer preferences and keeping up with ever-changing contexts through a next-generation customer system of record built through machine accumulated insights from internal and external data.

Cortex Amplify AI: The company’s Amplify AI family of Cognitive Processes help pair people and machines to collectively interpret fast-changing data and business conditions in real-time. The goal of these processes is to boost employee expertise and operational productivity through machine accumulated insights from internal and external data so that collectively they act more intelligently than any person, group, or computer has ever done before.

Amplify AI Cognitive Processes pair humans and machines in a variety of engagement patterns. This includes presenting alternative means with evidence to perform the same activity; inserting additional activities; or aborting the current processing and escalating it for human intervention.

CognitiveScale Inc. has extended its business relationship with Microsoft to advance the adoption of CognitiveScale’s Cortex software among those businesses that are using Microsoft Azure. Currently, companies spend a long time in adopting AI platforms and building intelligent business processes in their cloud or data center environment

Hence, AI projects take longer time than usual to get started and deliver value. Cortex simplifies the complicated design, development, delivery, and administration of cognitive business processes that change for better with time.

“Deepening our relationship with Microsoft Azure helps put Cortex at the fingertips of millions of businesses across the globe while giving them the freedom to rapidly develop and deploy trusted AI solutions to solve their unique business challenges,” said Akshay Sabhikhi, CEO of CognitiveScale. “Enterprises on Azure can now seamlessly apply our powerful AI software to transform customer engagement as well as boost employee expertise and operational productivity within a matter of minutes while keeping control of the most sensitive data within their virtual enterprise.”

Ed Fandrey, U.S. Vice President of Financial Services at Microsoft said, “We’re pleased to enable close collaboration between Microsoft and CognitiveScale so customers can more rapidly develop and deploy AI-powered applications with the power of Microsoft Azure, for use cases across financial services, healthcare, digital commerce, and other industries.”


CognitiveScale Inc. is tied up with some well-reputed companies like Microsoft, AWS, Cognizant, Dell Technologies, Deloitte, Tech Mahindra, Cloudera and many more.

Greet the luminary:

Akshay (Shay) Sabhikhi is the CEO responsible for overall company growth and strategic direction. Shay has more than 18 years of entrepreneurial leadership, product development, and management experience with growth-stage, venture-backed companies and high-growth software divisions within Fortune 50 companies.

Previously, Shay was the global leader for Smarter Care at IBM. He successfully led and managed the acquisition of Curam Software to establish IBM’s leadership at the intersection of Social Programs and Healthcare. He has a BS & MS degree in Electrical & Computer Engineering from the University of Texas at Austin and an MBA from the Acton School of Entrepreneurship.

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