CIO Bulletin

Empowering Minds, Enriching Lives, MindBerry Group: Pioneering Mental Health and Wellness Transformation

MindBerry Group is a revolutionary platform harnessing the power of technology to seamlessly connect individuals with a network of dedicated mental health professionals. Whether one seeks to enhance mental well-being or cultivate essential skills for thriving in both professional and personal spheres, MindBerry stands as the beacon of support. Tailored to connect the world with dedicated mental health professionals and expert coaches, MindBerry’s mission is to empower individuals.

Sandra de Monte, Founder of MindBerry Group, spoke exclusively to CIO Bulletin about how her company is leveraging award-winning coaching and online therapy services to transform mental health and improve individual wellbeing.

Interview Highlights

Q. What inspired the creation of MindBerry Group?

The inspiration behind the creation of MindBerry is deeply rooted in a commitment to addressing the critical need for mental health and wellbeing support in corporate settings. Our Founder and Head of Client Relations, Sandra de Monte, brings a wealth of experience from her years in financial services, where she personally witnessed the scarcity of accessible mental health and wellbeing services for employees.

Driven by a desire to make a positive impact, Sandra embarked on a journey of personal and professional growth. She pursued education in Integrative Psychotherapy, equipping herself with the knowledge and skills needed to create a solution that could bridge the gap in mental health support. In 2016, MindBerry was founded with a clear mission: to make essential mental health and wellbeing services available to employees at any time and from anywhere.

Q. Can you provide an overview of MindBerry Group’s mission and the services it offers in the field of mental health and wellness?

MindBerry is dedicated to revolutionizing mental health and wellness globally, offering accessible, personalized, and culturally sensitive support to individuals and organizations, all delivered with a human touch. Led by Sandra and her vetting team, MindBerry personally interviews the majority of its professionals, supporting them on their professional journeys.

We provide a comprehensive range of solutions tailored to diverse client needs. Our core services include 1-2-1 therapy and counseling, connecting individuals with a diverse team of over 170 professionals from 21 nationalities and 27 languages. These sessions empower clients to navigate various mental health challenges, from anxiety and depression to stress management and personal growth.

Moreover, we conduct ‘lunch and learn’ sessions for groups and teams within organizations, fostering mental wellness in the workplace. These interactive sessions cover topics such as stress reduction, resilience building, and effective communication, ultimately enhancing employee wellbeing and productivity.

Our commitment to inclusivity is reflected in our self-help tools, accessible through our client portal. Crafted in-house, these tools encompass breathing exercises, meditation, mindfulness, and yoga. Each session is created by experienced practitioners who understand the subtleties of cultivating wellness.

Q. How does MindBerry Group stay up-to-date with the latest developments and research in the field of mental health and wellness to provide the best possible care to clients?

MindBerry places a strong emphasis on remaining at the forefront of the ever-evolving field of mental health and wellness. We recognize the importance of evidence-based practices and stay current with the latest research and developments in the field. Our team of mental health professionals participates in continuous education and training, ensuring they are well-informed about the most recent therapeutic techniques and approaches.

Our commitment to innovation is exemplified by the upcoming release of our resilience app, which leverages the latest advancements in digital mental health solutions to offer clients convenient tools for building emotional resilience and improving overall mental wellbeing. This resilience app has been designed and developed in partnership with the wellbeing research team at a prestigious European University.

Q. What strategies or programs does MindBerry Group have in place to support ongoing client engagement and progress in their mental health journey?

MindBerry recognizes the vital role of ongoing client engagement and progress in the success of our services. To ensure this, we employ various strategies and programs. Firstly, our diverse team of professionals is trained to establish robust therapeutic connections with clients, cultivating trust and collaboration throughout their mental health journey.

Furthermore, we offer clients a comprehensive mental health and wellbeing platform, providing an array of self-help tools, video and audio sessions, and progress tracking features. This empowers clients to actively manage their mental health and monitor their progress between therapy sessions.

Additionally, our ‘lunch and learn’ sessions for organizations are meticulously designed to encourage continuous learning and engagement among employees. These sessions create a supportive environment for employees to share experiences and learn from one another, enriching their mental wellness journey.

Q. How does MindBerry Group ensure the confidentiality and privacy of its clients’ information and sessions?

Client confidentiality and privacy are paramount to MindBerry. We adhere to strict data protection regulations and employ advanced encryption technologies to safeguard client information.

All our therapists and professionals are bound by strict confidentiality agreements and are trained in ethical and legal standards for maintaining privacy.

We offer secure and encrypted communication channels for client-therapist interactions. All virtual 1-2-1 sessions and direct messaging services are conducted on our proprietary platform, further reinforcing our commitment to maintaining the privacy and confidentiality of each client’s therapy sessions and mental health journey.

Q. How does MindBerry Group foster a supportive and healthy work environment for its staff, which ultimately impacts the quality of care provided to clients?

MindBerry acknowledges the significance of a supportive and healthy work environment in delivering high-quality care to our clients. We prioritize the wellbeing of our staff, understanding that their mental health and job satisfaction directly influence the quality of care they provide.

At MindBerry, we emphasize the importance of a healthy work-life balance, professional development, and a culture of inclusivity and collaboration. We foster an open and communicative work culture that encourages team members to seek support and guidance whenever necessary.

Furthermore, we organize regular group supervision sessions for our team of professionals to ensure they are well-equipped to manage their own mental health effectively.

Q. What are the plans for the future growth and expansion of MindBerry Group? Are there any upcoming initiatives or projects that the company is excited about?

We are thrilled about several upcoming initiatives and projects that align with our mission of promoting mental health and wellness on a global scale.

A significant milestone on our horizon is the launch of our resilience app, set to be released in October 2023. This cutting-edge tool is designed to empower individuals, enabling them to build emotional resilience, manage stress effectively, and enhance their overall mental wellbeing. Anticipating its impact, we believe this app will be a valuable addition to our array of services, extending our reach to a broader audience and making mental health support more accessible than ever before.

In addition to our innovative app, we have plans to expand our client base and venture into new markets, both domestically and internationally. Harnessing the expertise of our diverse team and leveraging our linguistic proficiency, we aim to provide mental health and wellness solutions to individuals and organizations in even more languages and regions, furthering our commitment to global mental health and wellbeing.

Q. Is there anything else you want us to highlight that we might have missed?

In addition to the information shared, it’s crucial to highlight our unwavering dedication to inclusivity and cultural sensitivity. The remarkable diversity within our team equips us to deliver culturally competent care, ensuring every client, regardless of their background, receives the support they deserve.

We are deeply committed to diminishing the stigma surrounding mental health. Through our awareness campaigns and engagement initiatives, we actively work to break down barriers and foster understanding. Our commitment to education and destigmatization is at the core of our mission, underlining our firm belief in the significance of open conversations about mental health.

About | Sandra de Monte

Sandra de Monte, the visionary Founder of MindBerry, stands as a passionate leader deeply dedicated to this cause. Combining her expertise in psychotherapy and business, Sandra’s journey has been profoundly shaped by her personal experiences with mental health. Her unwavering commitment to mental wellbeing has driven MindBerry’s mission forward.

Sandra’s relentless efforts in raising awareness about mental health have not gone unnoticed. Her outstanding leadership, coupled with the exceptional services provided by her team, has garnered recognition. In the Influential Businesswoman Awards 2023, Sandra was honored as the Most Influential Tech Health Care Businesswoman in London. Under her guidance, MindBerry has achieved remarkable milestones, including being acknowledged as one of the “5 Best Mental Health and Wellness Service Providers 2024” by CIO Bulletin.