A tidal wave of information is transforming our world. Enterprises are facing enormous pressures in today’s digital economy: the expansion of mobile connectivity to millions of new users, the roll-out of 5G technology, and the rise of the Internet of Things are driving exponential growth in both the number of endpoints and the quantity of information that is created and shared.
Organizations are also facing increased pressures from customers and employees to provide an information-fuelled experience, while continuing to operate in a secure and compliant manner, respecting continually evolving privacy protection standards.
Enter OpenText: a Canadian software giant and Enterprise Information Management (EIM) leader, helping 90% of Fortune 500 companies to get maximum value out of their company informationâ€•what OpenText calls “unlocking the information advantage”.
The journey so far
OpenText evolved out of an innovative project at the University of Waterloo that digitized the Oxford English Dictionary. OpenText incorporated in 1991 and has transformed over the last 28 years into an international software and services powerhouse with 105 offices worldwide and 13,000 employees in its global workforce. Today, OpenText is a global leader in EIM, with market-leading positions in Content Services and Business Networks.
As the world embraced cloud computing, OpenText evolved with flexible cloud platforms to help enterprises prepare for and compete as Industry 4.0 beckons. In addition to investing significantly in research and development, the company’s M&A strategy is focused on bringing new technology into their portfolio, with 9 cloud acquisitions since 2012.
In fiscal year 2019, OpenText reported $2.9 billion in total revenues, with more than $900 million in cloud revenue. Eighty-five of the largest 100 companies in the world are OpenText customers. OpenText supports customers across all major industry verticals, from financial services to life sciences and retail to telecom.
Companies are struggling under the burden of information sprawl. The increase of SaaS applications has driven productivity gains, but they also create silos that prevent companies from taking advantage of the information they generate, as well as creating significant costs for the IT departments trying to manage them.
OpenText helps solve these challenges by creating a single information layer for companies where all information, regardless of application type, is stored. This allows companies to leverage insights, collaboration, compliance and other common uses which otherwise would be difficult to implement.
A one-size-fits-all approach does not work for all companies, particularly those that operate in highly complex or regulated industries. That is why OpenText places flexibility at the core of their offerings. The company’s unique ability to combine its cloud deployment options with its EIM application expertise helps enterprises unlock the true value from their information assets. OpenText can support customers regardless of their infrastructure choices, with SaaS, private, public, multi-cloud and hybrid options, OpenText provides access to critical information in the most convenient, secure and agile way possible. The OpenText Cloud provides seamless integration to Google Cloud Platform, AWS and Azure, as well as connectors to off-cloud apps and services, ensuring support across the most complex architectures. This helps customers achieve the necessary scale, flexibility and capacity for innovation to meet their business needs, without forcing them to compromise on security or risk.
“OpenText is delivering next generation cloud services and applications to power digital business and a modern workforce. The OpenText cloud enables hybrid workloads and brings enterprise-class security to our customers, while maintaining the reliability and agility they depend on,” said Mark J. Barrenechea, OpenText CEO & CTO. “Our cloud-first approach is redefining the role of information, data and collaboration in the modern workplace.”
Strong fiscal 2019 results and new partnerships have put OpenText in a great position for the years ahead. Around the world, enterprise companies are making major financial investments in their digital transformation and are turning to OpenText to provide them with an information advantage. OpenText is committed to helping its customers harness the power of information in ways they are just beginning to imagine.
OpenText is also looking forward to an exciting year ahead. The company will bring OpenText Cloud Editions (CE) to market in 2020, providing deployment flexibility across cloud platforms and options for seamless upgrade.OpenText CE is the cloud-native version of the highly successful Release 16 EIM software. It will give customers cost-effective deployment options, flexible choices around security and privacy, and simple upgrades.
OpenText receives the Pinnacle Award
SAP recognized OpenText with the 2019 SAP® Pinnacle Award as the SAP Solution Extension Partner of the Year. The award recognized OpenText’s remarkable contribution as an SAP partner. SAP presents these awards on an annual basis to its top partners. OpenText has been an SAP solution extension partner for more than 10 years and has received the Pinnacle Award for the 12th consecutive year. The companies have partnered for more than 25 years.
“SAP and OpenText are strengthening our partnership to extend SAP’s unified business data platform with unstructured content for the Intelligent Enterprise on SAP Cloud Platform. These services and automatic document processing capabilities will help customers improve information flow and aid collaboration along the entire business process. Additionally, it will help them meet compliance requirements and increase productivity.”
– Tom Roberts, Global Vice President Third Party Solutions, SAP
“OpenText B2B Managed Services is a great fit because we can stay focused on our core business and also meet our goals for digital transformation, allowing us to continue to grow, innovate and get our sales teams what they need in the field. Implementing OpenText has increased our efficiency and helped drive down costs.” – Charles Wallace, Chief Information Officer, Solenis
“Customers are increasingly interested in moving critical EIM workloads to Google Cloud. We’re expanding our partnership with OpenText to help our joint customers migrate these workloads more quickly and effectively. Through our partnership, customers can leverage Google Cloud’s reliable and performant infrastructure, AI and ML capabilities, expertise in containerization and our hybrid and multi-cloud solution, Anthos, to deploy cloud-native EIM solutions across public clouds and private data centers.” – Kevin Ichhpurani, Corporate Vice President, Global Ecosystem, Google Cloud
Let’s look at some numbers..
OpenText Cloud is trusted by 74,000 customers all over the world to manage 60 million identities, 40 million endpoints, and 2 million trading partners. It drives over $6.5 trillion in e-commerce annually. It has also become a central part of the OpenText business with annual cloud revenue surpassing $900 million in fiscal year 2019.
The Tech Luminary
Mark J. Barrenechea, CEO and CTO
Mark joined OpenText as the President and CEO in 2012 and took on the additional responsibility of CTO in 2016. His extensive experience spans over 30 years in the technology space. Prior to OpenText, he was the President and CEO of Silicon Graphics International Corporation (SGI), where he helped create a new market from business computing and established SGI as one of its leaders. Before that, Mark served CA, Inc. (formerly Computer Associates International, Inc.) as the Executive Vice President and CTO. He also worked with Oracle as Senior Vice President of Applications Development. Mark is currently a member of the Board and Audit Committee of Dick’s Sporting Goods and as a member of the Board of Avery Dennison.
His leadership has earned him accolades such as acknowledgment as the 2011 Best Large Company CEO from the San Francisco Business Times and the 2015 Results-Oriented CEO of the Year by the CEO World Awards. He has also authored a number of books including On Digital, The Golden Age of Innovation, and Digital: Disrupt or Die.
OpenText Cloud Edition will be released in 2020 and will help revolutionize the way businesses capture, govern, exchange and use information, allowing them to accelerate innovation, be more secure, and support the changing nature of work and the workforce.