CIO Bulletin

SmartLinx- Empowering Healthcare Organizations with Unified Workforce Management Solutions

SmartLinx is a leading provider of workforce management solutions for the healthcare industry. The company offers a comprehensive suite of products and services designed to help healthcare organizations automate and streamline their workforce management processes, improve staff scheduling and performance, ensure regulatory compliance, and boost overall efficiency.

With more than 20 years of experience serving the healthcare industry, SmartLinx has developed deep expertise in the nuances of staffing, scheduling, and compliance in this highly specialized field. The company's solutions are used by thousands of healthcare organizations across the United States to manage more than 1 million employees.

Some of the key features of SmartLinx's workforce management software include automated staff scheduling, compliance tracking and reporting, employee self-service tools, and analytics dashboards for key performance metrics. SmartLinx is committed to providing cutting-edge technology and exceptional customer service to help healthcare organizations thrive in an increasingly demanding and complex industry.

Some of the key features and services offered by SmartLinx are:

Automated Staff Scheduling
SmartLinx's workforce management software includes an automated staff scheduling module that allows healthcare organizations to create and manage complex staffing schedules quickly and easily. The software uses sophisticated algorithms and analytics to ensure that staff schedules are optimized for efficiency, compliance, and cost-effectiveness.

With SmartLinx's automated scheduling tool, healthcare organizations can easily assign staff to different shifts, units, and locations based on qualifications, preferences, and availability. This helps to ensure that the right staff are in the right place at the right time, reducing the risk of overstaffing and understaffing.

Compliance Tracking and Reporting
Compliance is a critical aspect of workforce management in healthcare. SmartLinx helps healthcare organizations stay compliant by providing automated tracking and reporting capabilities for a range of regulatory requirements, including FLSA, ACA, and FMLA.

SmartLinx's compliance tracking and reporting tools allow healthcare organizations to monitor employee hours, manage overtime, track absences and vacation time, and generate reports on compliance-related metrics. This helps to ensure that healthcare organizations are meeting regulatory requirements while also minimizing compliance risks.

Employee Self-Service Tools
SmartLinx provides healthcare organizations with a range of employee self-service tools designed to improve staff engagement, satisfaction, and productivity. These tools include self-scheduling options, time and attendance tracking, and communication tools that allow employees to stay connected with their colleagues and managers.

With SmartLinx's employee self-service tools, healthcare organizations can empower their staff to take greater control over their schedules and workloads, helping to improve morale and reduce staff turnover.

Analytics Dashboards for Key Performance Metrics
Analytics is a critical component of workforce management in healthcare, and SmartLinx provides healthcare organizations with a range of analytics dashboards that allow them to track key performance metrics in real-time. These dashboards provide healthcare organizations with a comprehensive view of their workforce, including data on staffing levels, overtime, attendance, and performance.

SmartLinx's analytics dashboards are highly customizable, allowing healthcare organizations to tailor their metrics and reports to their specific needs and priorities. This helps to ensure that healthcare organizations are making data-driven decisions that are aligned with their strategic objectives.

Mobile Accessibility and Integration
SmartLinx's platform is fully mobile-responsive, allowing healthcare organizations to access their workforce management tools from anywhere at any time. This mobile accessibility is particularly important for healthcare organizations with mobile workforces, such as home care providers and hospice agencies.

SmartLinx's platform also integrates seamlessly with a wide range of third-party systems, including EHRs, payroll systems, and accounting software. This makes it easy for healthcare organizations to share data and streamline workflows, reducing the risk of errors and improving overall efficiency.

Exceptional Customer Support
SmartLinx is committed to providing exceptional customer support to its clients. The company's team of support specialists is available 24/7 to provide assistance with any aspect of the SmartLinx platform, from implementation and configuration to ongoing support and training.

SmartLinx also offers a range of support resources, including online help forums, user guides, and video tutorials. This helps healthcare organizations get the most out of the platform while also ensuring that they have the support they need to address any issues that may arise.

SmartLinx offers a comprehensive suite of workforce management solutions designed specifically for the healthcare industry. With features and services such as automated staff scheduling, compliance tracking and reporting, employee self-service tools, analytics dashboards, mobile accessibility and integration, and exceptional customer support, SmartLinx helps healthcare organizations streamline their workforce management processes, improve staff performance, ensure regulatory compliance, and boost overall efficiency.

SmartLinx provides a unified workforce management suite that aims to break down silo walls, making it easier to connect the dots. The goal is to bring coworkers together each morning to create new successes and higher achievements. Even after the workday has ended, employees are encouraged to pursue their passions.

The suite is designed to empower facility owners, hospitals, and caregivers to meet today's standards of work. It offers a wide range of solutions, including scheduling, time and attendance, payroll, compliance, acquisition, onboarding, human resources, insights, and much more. With SmartLinx, businesses have access to the technologies and tools needed to adapt to shifting business conditions, allowing them to remain agile and responsive.

Meet the leader behind the success of Smartlinx

Marina Aslanyan, CEO ran the management consulting firm Altitude Strategic Consulting, where her strategic advice helped clients achieve operational excellence. Before forming Altitude, Marina drove corporate strategy as a key member of the executive team and head of the Global Professional Services and Product Quality units at Sparta Systems Inc., a global provider of quality management solutions. She also helped guide the success of the product management, pre-sales, and sales teams.

Earlier in her career, Marina contributed to the success of many technology and life sciences companies through senior positions at Andersen Consulting, PwC, EDS, and Barr Laboratories (Teva Pharmaceuticals). Marina earned a Bachelor of Science in Management Information Systems from the Leonard N. Stern School of Business at New York University and a Master of Science in Mathematics and Mechanical Engineering from Baku State University.