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With remote and hybrid workflows, there is an increased vulnerability to cyberattacks. Many healthcare SMBs aren’t prepared enough to adapt to this new work environment. Clinics need to find new ways to provide more flexible treatment options. New solutions are needed to secure sensitive business and patient data, manage workflows, and mitigate cyberthreats. Microsoft provides healthcare SMBs with solutions for security, compliance, identity, and management in a single unified platform. CyberDuo offers a comprehensive suite of Microsoft Cloud and Cybersecurity services. The company employs a team of highly trained and certified engineers with deep knowledge of the most advanced, secure, and reliable technologies. With response times and client satisfaction well-above industry averages, CyberDuo’s fully-managed services provide clients with the freedom of mind in knowing their data and systems are secure, operational, and high-performing.

The drastic effects of the pandemic have been felt by almost every industry, especially healthcare workers at the forefront. The way health organizations approach security and compliance has changed in order to give patients the best care. In today’s fast-growing digital environment, it is a significant priority for healthcare organizations to ensure security and compliance. Data privacy and cybersecurity continue to be top concerns, especially after the pandemic caused patient care to shift into virtual healthcare and the volume of sensitive data grew. Health organizations can reduce security risks and ensure data privacy with these solutions:

• Azure Active Directory is a single identity platform that enhances security, simplifies access, and helps set smart policies. It provides multi-factor authentication and single sign-on to prevent cybersecurity attacks.
  • Multi-factor authentication requires users to provide additional forms of verification to prove their identity, helping protect their accounts from attacks that take advantage of weak or stolen passwords.
• Microsoft Defender for Identity helps security teams protect identities on-premises and reduces the risk of damage by providing real-time information on attacks.
• With Windows Information Protection, enterprise apps and data stay secure and accidental data leaks are prevented, whether on enterprise or personal devices.
• The Microsoft Security and Compliance Center is a tool that allows healthcare organizations to monitor their compliance posture and meet complex obligations by configuring settings.
  • Microsoft offers support for global, national, regional, and industry-specific regulations like GDPR, HIPAA, and HITRUST

Microsoft ensures encryption for data that flows between devices and Microsoft datacenters, and between datacenters, as well as data that is at rest in datacenters, which can be decrypted if organizations need to meet compliance obligations. Data Loss Prevention prevents data disclosure and helps monitor, identify, and protect sensitive data across Microsoft 365. With Advanced Threat Protection, organizations can protect users from hidden malicious software within files stored in OneDrive and SharePoint. If a file is identified as malicious, it is blocked and can’t be opened, shared, moved, or copied.

The tools provided by Microsoft Cloud App Security organizations can identify and mitigate suspicious activity, the deletion of teams, or the addition of unauthorized users. Conditional Access is a tool that sets risk-based policies to give access based on conditions like user membership, IP location, device, etc. These policies, along with risk detection, identify suspicious sign-in behavior and force users to change passwords or use multi-factor authentication to reduce risk. Manage devices and apps by fully integrating with Microsoft Endpoint Manager. Protect and manage enterprise data by enforcing Conditional Access on devices and configuring app protection policies. By using sensitivity labels, organizations can control access to information in Teams. These labels can be applied to regulate access by controlling privacy settings.

Virtual Patient Care

The recent pandemic has changed how health organizations approach virtual health and remote monitoring to provide patients with the best care and stay agile in a rapidly changing industry. After the challenges put forth by the pandemic, patients need and expect a seamless care experience, both virtual and in-person. It has become a significant priority for healthcare organizations to support patients through virtual patient care and remote monitoring. Providers need to find new ways to stay engaged with patients virtually and securely. With Microsoft Teams, health team members can streamline remote care with virtual visits and collaboration.

Virtual visits in Teams allow healthcare teams to:

1. Easily schedule and run virtual visits from anywhere, on any device.
2. Provide seamless experiences by enabling clinicians and patients to schedule and launch virtual visits, whether in Teams or from within the Epic EHR.
• EHR integration is very simple and lets clinicians schedule and launch EHR-connected visits in Teams.
3. Establish patient trust by integrating into existing workflows and protecting sensitive patient data to improve collaboration.

Microsoft Teams enables secure communication and collaboration with people outside of your organization through external access and guest access. External access helps care team members to find, call, and chat with patients and users in other domains with a secure authenticated connection. Users have control over what domains are allowed and which are blocked. Guest access helps care team members add guests to their teams using the email addresses of trusted individuals outside the organization. Workers can collaborate with guests the same way as with other users within the organization while still being able to control and limit guest access to the organization’s data.

Kevin Tadevosyan, President and CEO

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