CIO Bulletin

Alogent — Digitizing and Automating the entire Financial Ecosystem

Today digital transaction ecosystem is expanding at a rapid pace. We have seen a massive transformation in the financial space, owing to faster-automated technologies, blockchain adoption, user-friendly banking systems, etc. Almost every innovation in the fintech world is aimed at making banking safe and secure, and automatic.

Alogent is a fintech company that is setting the standard for the transaction ecosystem. It is committed to delivering advanced technologies that digitize and automate the financial world. It is leading the market in providing banks and credit unions with deposit automation, item processing, enterprise information management, loan origination, and digital banking solutions. The company has a unique approach towards the entire transaction "ecosystem" —from capturing and digitizing transaction data like checks and loan documents to automating entire transaction workflows and removing manual processes to making information available whenever and wherever needed.

Alogent currently serves more than 2,400 credit unions, communities and regional banks, and some of the largest national and international financial institutions. Powered by the 'User-First' approach, Alogent's solutions are channel-agnostic, which means that customers and members can choose how they want to engage - online, mobile, or in-branch. The financial institutions are also benefitted from a streamlined and uniform workflow, regardless of how they interact. Its solutions are versatile, scalable, user-friendly, and exceptionally stable. Due to the relentless focus on innovation, Alogent's clients consistently exceed their productivity, financial, and customer experience goals.

Innovation at the core

Alogent has been consistent in delivering early and has sustained innovation for all its transaction ecosystems since 1995. This includes proven Check 21 enterprise deposit automation, mobile, online and digital banking, enterprise content and information management, and consumer lending paired with real-time data analytics, reporting, and visualizations. The company understands that innovation is nothing unless it fits smoothly into your environment. This is why the solutions are built with easy integration and improve upon the capabilities of your current core and specialized systems.

Prioritizing Client Satisfaction

Over 2,400 institutions work with Alogent to stay ahead of their competition and cater to the changing demands. More than 90% of their clients renew year over year and rate Alogent consistently high for their continuous upgrades, scalable/customizable solutions, reliability/uptime, secure performance, and excellent support. Their product range is comprehensive, with deep expertise, and very diverse.

Flexible, Scalable, and Integration-Ready

Alogent is an innovative tech company that provides the benefits of agile, sophisticated financial technologies that can allow you to remain ahead in the competitive market. Their solutions never compromise on security or regulatory compliance and can be tightly interfaced with core systems, majority of mobile and online banking platforms, loan platforms and accounting systems, and other third-party technologies. This results in a seamless user experience and maximum operational efficiency.

Full Automation for the Digital Transaction Ecosystem

Alogent knows how to leverage efficiency gains by streamlining deposits and engagement across all channels through a consistent user experience, including remote options that are convenient and reduce costs. It supports more than 170,000 front counter seats, 143,000 ATMs and ITMs, more than 320 million mobile transactions, and more than 4 million digital banking users – all with consistent attention to user experience, efficiency, and fraud-loss prevention.

End-To-End Payment Solutions

Alogent understands that banking solutions encompass multiple points-of-capture, which is why its Check 21 enterprise deposit automation solutions take care of today's branch transformation efforts, and plays a key role in customer and member retention – all with a single and consistent user experience, regardless of how or when they transact. With real-time check fraud detection and the flexibility to deploy both on-premise or in a hosted environment, Alogent is proven to boost efficiencies and savings - today and well into the future.

Alogent's payment and transaction processing software promotes growth and retention and makes your omnichannel strategy come seamlessly to life while garnering the efficiency and fraud prevention gains of digital, paper-free automation. You can scale effortlessly regardless of whether you're a community bank, credit union, or multi-national institution.

"Alogent is the market leader in providing banks and credit unions with deposit automation, item processing, enterprise information management, loan origination, and digital banking solutions."

Omni-Channel Banking

Financial institutions constantly face competition and disruption from technology providers, retailers, and changing demographics. Several new tech companies frequently come up with innovative ideas, but having a robust financial system can help in the longer term. Alogent provides a single API Image Acquisition Platform that lets the clients maintain a single API across all channels, making it easier to concentrate on your customer and business account holders without worrying about silos, individual upgrades, or solution downtime.

Unify, Alogent's single API image acquisition platform removes data silos and applies a common infrastructure and user experience across all payment channels. By treating every document and check similarly, banks' and credit unions' productivity increases. The services also improve for customers as they get faster access to business intelligence and data consistency. Additional benefits can be seen with Unify's centralized database and reporting dashboard. This ensures a clear view into all points of presentment, along with the status of the items downstream in a single view.

Process Automation Software for Banks and Credit Unions

Alogent helps you turn data into decisions by streamlining and simplify complex business processes with scalable, end-to-end automation. Its flexible suite of process automation software for banks and credit unions generates a fast ROI by replacing manual processes, multiplying customer engagements, and turning information into actionable and reportable insights. The easy customization and self-service features ensure that Alogent's solutions are user-friendly, digital, and can stream into the central information system for maximum efficiency.

Being able to fully digitize all incoming information and automate business processes also means your financial institution can eliminate paper — no more costly headaches from handling, storing, copying, transporting, retrieving, archiving, or securing physical documents. Alogent also lets you automate workflows and manual business processes through flexible, user-friendly capabilities, allowing sophisticated workflows that mimic the way you already operate. You can automate processing and approvals and drive customer and member engagements from all touchpoints in the branch and remote banking channels.

Loan Origination Software

FinanceGenius, from Alogent, is a catalyst for change, enabling banks and credit unions the ability to streamline lending for today's consumers who demand simplicity and speed. It is an intelligent lending platform that transforms consumer lending and onboarding. The cloud-based and mobile-ready solution simplifies and automates the loan application process and facilitates interactions between the borrower and the financial institution through whichever channel is preferred.

FinanceGenius makes it faster and easier to engage from anywhere. Inclusive of Alogent's user-first and channel-agnostic approach, its end-to-end loan origination software (LOS) stimulates loan growth and streamlines lending with online and mobile lending tools for borrowers and lenders. It has an easy-to-navigate interface and a simple workflow process that gets the loan reviewed and funded - fast and without additional IT support. You can automate more of the onboarding process without disruption and see a significant increase in the speed of loan origination, as well as an increase in application volume.

Meet the CEO

Dede Wakefield is the Chief Executive Officer of Alogent. She guides the corporate vision, mission, values, and strategic plans and ultimately delivers on commitments to our clients and partners. She is also a founding member of the new Alogent. Before joining Alogent, Dede spent two years as Chief Financial Officer at GT Nexus overseeing financial performance and strategy. Prior to GT Nexus, she served as the Senior Vice President of Finance for Global Payments, a public global-commerce company in the credit card and payments industry. She also served as the VP of Corporate Finance for CheckFree Corporation (now Fiserv), a global provider of financial electronic commerce services and products.